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Holiday Inn Express Oakland Airport

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66 Airport Access Road, Oakland, CA 94603
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Holiday Inn Express Oakland Airport
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401 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Oakland Airport
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Showing 395: English reviews
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Thank you for you, Miracle and General. They were so helpful and gracious. General drove us to a local restaurant and picked us up when we finished. My granddaughter was hungry and I was too tired to drive. So kind. We missed the breakfast but Miracle to the rescue. She provided a couple of milks. Super service. A clean, well... More 

Helpful?
Thank Avasgram
Bhotels, Front Office Manager at Holiday Inn Express Oakland Airport, responded to this review

Dear Avasgram, Thank you very much for staying with us and for posting a nice review for our hotel. Our staff's main priority is our guest's comfort and satisfaction and we are very happy that we were able to make your stay a relaxing and comfortable one. Your comments are very much appreciated and we will surely pass this along... More 

Chicago, Illinois
1 review
4 of 5 stars Reviewed 4 weeks ago

My wife and I were traveling up the coast from LA and needed to find a place nearby the Oakland airport to catch our flight early the next morning. The young lady at the front desk who assisted me was tremendous. Her name was Miracle and she made sure that after a long day of a LOT of driving that... More 

Helpful?
Thank hbrianpage
Bhotels, Front Office Manager at Holiday Inn Express Oakland Airport, responded to this review

We would like to take this opportunity to thank you for staying with us and for posting a very nice review for our hotel. We are very happy that you had a good stay with us and that we were able to live up to your standards and needs. It is always our priority to make our guests' stay a... More 

Santa Rosa, California
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We arrived at the Oakland airport for pick up to our hotel shuttle (Hampton Inn) to find out they don't have a driver at midnight so they partner with Holiday Inn Express shuttle. We were very quickly picked up by driver, General. He was very professional and friendly. He was gracious and took gentle care of our luggage. We are... More 

Helpful?
Thank jmahurd007
Bhotels, Front Office Manager at Holiday Inn Express Oakland Airport, responded to this review

Dear jmahurd007, Thank you so much for the five star review! We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you to the IHG Brand! Once again thank you for the wonderful and kind words of praise especially about General,... More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at this hotel in June for a business trip. The staff is fantastic here- very friendly and accommodating. The hotel itself is located directly across from the airport so expect some noise from incoming and outbound flights. The room was clean, and spacious and good for business travel. The breakfast in the morning offered a nice selection of... More 

Helpful?
Thank Erin M
Bhotels, Front Office Manager at Holiday Inn Express Oakland Airport, responded to this review

Dear Erin, Thank you for leaving a very detailed review, highlighting not only the bad but also the good. I am sorry that you found your stay to be less than satisfactory due to the parking fee, and that it was not successfully explained while making your reservation. Our staff always strive to provide comfortable and friendly accommodations. We appreciate... More 

Omaha, Nebraska
Level Contributor
251 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed at a million holiday inn express's. This one is okay. Nothing amazing. But far from disaster. I thought the hotel could be cleaner. Staff a little more friendly and informed. I would stay again. But I would know going in that it is what it is

Helpful?
Thank AngryBirdMSP
Bhotels, Front Office Manager at Holiday Inn Express Oakland Airport, responded to this review

Thank you for your comment. The Holiday Inn Express & Suites strives to ensure each guest is completely satisfied and we apologize if we have fallen short. We will look into the complaints you mentioned and look forward to exceeding all of your expectations during your next stay with us. We appreciate your business and look forward to your next... More 

Kaneohe, Hawaii
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is clean, quiet and very convenient if you're flying in/out of the Oakland International Airport. Parking is secure, though you do have to pay for it now, but have in and out privileges. Hotel staff is helpful and courteous. The breakfast is the true value here; hot and cold options, plenty of food and a nice eating area.... More 

Helpful?
Thank alohadebbk
Bhotels, Front Office Manager at Holiday Inn Express Oakland Airport, responded to this review

Thank you for taking a moment to share your experience with us here at the Holiday Inn Express Oakland Airport. Your feedback is a great testament to our team's dedication to the guest experience. From our fresh rooms to our hot, complimentary breakfast, we strive daily to provide our guests with a wonderful stay. We would be delighted to have... More 

1 review
4 of 5 stars Reviewed June 19, 2016

Everything was clean and nice. Front desk service was very helpful. Our shuttle driver General was extremely helpful when getting to the airport. Only complaint was that the hotel did not tell me about the large California Tourist Tax. Could have been more up front about that when making the reservation over the phone.

Helpful?
Thank Jake J
Bhotels, Front Office Manager at Holiday Inn Express Oakland Airport, responded to this review

Thank you for taking the time to provide us with some feedback regarding your recent stay here at the Holiday Inn Express Oakland Airport. We are thrilled to hear that you had pleasant experience staying with us. Friendly, helpful service is a integral part of what we do here at the Holiday Inn Express and we are glad that you... More 

1 review
5 of 5 stars Reviewed June 17, 2016

After 17 hours traveling with my family back from Missouri to Oakland, we were exhausted. We called for our ride back to HIE, and the driver, General, went the extra mile to ensure we were not only at the correct HIE, but that we were able to get into our vehicle. His assistance and kindness at that late hour was... More 

Helpful?
Thank Amber P
Bhotels, Front Office Manager at Holiday Inn Express Oakland Airport, responded to this review

Thank you for recognizing General for his hard work. I am beyond pleased to know that he "went the extra mile" to ensure that you experienced great and quality customer service! Our staff here aims to please and by reading your view we did just that! I will be sure to pass on to our management team to recognize General,... More 

Fresno, California
1 review
5 of 5 stars Reviewed June 16, 2016

We arrived late for a whirlwind overnight. The staff was extremely courteous and helpful. We left our vehicle safely in the parking lot while we flew across country, never doubting that it was safe and secure. Here's the topper! The shuttle service provided by the hotel was fantastic! When we returned, we mistakenly gave the driver the wrong name of... More 

Helpful?
Thank patricktromborg
Bhotels, Front Office Manager at Holiday Inn Express Oakland Airport, responded to this review

Dear Patricktromborg, Thank you! Thank you! Thank you for your review of your stay with us at the Holiday Inn Express Oakland Airport! We're thrilled that General and rest of the staff provided you with an exceptional experience! They are great folks to work with and love taking care of our guests. Hope to see you again in the Bay... More 

Seattle, WA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 12, 2016 via mobile

The hotel is clean and modern, but don't plan on getting any work done. The Internet was so slow I could barely check email. Food options are a little limited, but there's a BART station down the street that opens up the whole Bay Area. If you're transiting Oakland it's very conveniently located but the Internet issues make it a... More 

Helpful?
1 Thank Dave S
Bhotels, Front Office Manager at Holiday Inn Express Oakland Airport, responded to this review

Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your feedback and are very sorry you were disappointed with internet quality and the fact that the food options are limited in the area. We have recently updated our internet software through out the hotel just last month,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express & Suites is the closest hotel to the Oakland International Airport and centrally located between San Francisco and Silicon Valley.We welcome all guests either for work or play. Less than half a mile from the Oakland International Airport and just 2.5 miles from the Oakland-Alameda County Coliseum & Oracle Arena- home to the Oakland Raiders, the Oakland Athletics and the Golden State Warriors, you can really enjoy the home field advantage. All guest rooms are equipped with a microwave, wet bar, refrigerator & high-speed Internet access wired and wireless connections.We also serve daily a delicious hot buffet breakfast every morning. We are 100% non-smoking! ... more   less 

Additional Information about Holiday Inn Express Oakland Airport

Address: 66 Airport Access Road, Oakland, CA 94603
Location: United States > California > Oakland
Price Range: $155 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Oakland Airport 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Holiday Inn Express Oakland Hotel Oakland
Oakland Holiday Inn Express
Holiday Inn Oakland
Hotel Style:
#2 Family Hotel in Oakland
#4 Green Hotel in Oakland
#6 Business Hotel in Oakland
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