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Oakland Marriott City Center

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Oakland Marriott City Center
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609 Reviews from our TripAdvisor Community

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Showing 582: English reviews
1 review
4 of 5 stars Reviewed yesterday NEW

The hotel staff are wonderful, very helpful & friendly. I usually give the hotel a 5 star however they are going through restaurant remodeling and I think they could have handled the food selection better and there was no room service. As always I enjoy Oakland...really hope the City continues to work on bringing the downtown area back to life.... More 

Helpful?
Thank Carrie D
Level Contributor
106 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a nice hotel to stay in if you are traveling for business. It appears to be recently re-done - the rooms are decent size and the beds are comfortable. It is definitely a step up from many of the Marriotts I have stayed in recently. My one complaint was that the bathroom in my room was almost as... More 

Helpful?
Thank David W
Sue H, Guest Relations Manager at Oakland Marriott City Center, responded to this review

Dear David W, We appreciate your kind feedback about the recognition of our hotel renovation and our staff. While we do our best to work within the design footprint of the hotel, there are times when certain room configurations might not be as optimal as one would like. But we do hope that the comfort, amenities, and technology aspects of... More 

Truckee, California
Level Contributor
221 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This is a very nice Marriott in a good and well positioned location in Oakland. Not far from Jack London Square and many other things on Broadway. The Marriott has nice easy pull in valet parking, a huge lobby, fast check in, quick elevators and overall a nice modern feel. The room was well appointed and surprisingly quiet. Great for... More 

Helpful?
Thank TruckeeTroutTraveler
Sue H, General Manager at Oakland Marriott City Center, responded to this review

Dear TruckeeTroutTraveler, We are glad you found our hotel a great place to stay while traveling on business, and that you found we were well located to enjoy the downtown Oakland area! Thanks for sharing that you felt our valet parking was easy, and convenient, that overall the hotel had a nice modern feel, and that your room accommodations were... More 

San Diego, California
Level Contributor
94 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

We wanted to try this hotel so we could check out the night life on a Fri. night. The only problem is we got in too late to do that. Nevertheless, we let go of our request for a room with two queen beds (as another family member could not join us) and to thank us for this, the staff... More 

Helpful?
Thank travelingCAgal
Sue H, Guest Relations Manager at Oakland Marriott City Center, responded to this review

Dear travelingCAgal, We are thrilled to hear great customer service, and fantastic room accommodations made for a great overnight stay for you! We love hearing that we "wowed" you with the beautiful nighttime views from your room, and that you loved the decor of your room! Thank you for also letting us know that our staff took great care of... More 

Westfield, New Jersey
Level Contributor
129 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I've stayed at Marriotta across the world, but the care and upkeep of this one was a bit gross. Dirty towels were folded up from the floor and reused as clean, cleaning staff's long black hairs left in tub after cleaning, pop corn from previous visitor not vacuumed, food plates from night before left in hallway for multiple days, and... More 

Helpful?
Thank pcg123
Sue H, Guest Relations Manager at Oakland Marriott City Center, responded to this review

Dear pcg123, Clearly, you encountered some major missteps with our housekeeping department, and for this, we apologize. It is never our intent to disappoint a guest in any way, and apologize that your stay was not what you expected when staying at a Marriott. We strive each day to provide a comfortable stay, offering friendly, helpful service, and are sad... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

Getting to this hotel is pretty easy with public transportation. There is a BART station just outside their door (across the street, 1/2 block). The Amtrak train station is about a 10-15 minute easy walk and safe. I have stayed at this property multiple times for work. The staff are warm and welcoming from the front desk to the people... More 

Helpful?
Thank Marianne B
Sue H, Guest Relations Manager at Oakland Marriott City Center, responded to this review

Dear Marianne B, Thank you for taking the time to share your comments on your recent stay with us,a nd to let us know you had a wonderful stay with us! Many guests really like our location close to the BART Transportation system, and also to many shops and restaurants in the Oakland area, and we are glad you felt... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I'm a business traveler. After working and traveling all day I look forward to getting to my hotel and ordering dinner to the room. Not an option at this hotel. No room service whatsoever (which I unfortunately found out after checking in and getting into my pajamas). Prior to that... Upon arrival, and agreeing to the $45 valet charge, I... More 

Helpful?
1 Thank 218angelae
Sue H, Guest Relations Manager at Oakland Marriott City Center, responded to this review

Dear 218angelae, Thank you for your recent stay with us here at the Oakland Marriott City Center. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught our attention. We are very sorry to... More 

Arlington, Virginia
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff at the hotel was very friendly and check-in was quick. Room was clean with a comfortable bed and huge TV. Nice, large, modern fitness center. There is an outdoor pool that looked pretty good, but it was too cold to use it when I was there. Hotel is very conveniently located near Bart Station with a 20 min... More 

Helpful?
Thank mopsydog
Sue H, Guest Relations Manager at Oakland Marriott City Center, responded to this review

Dear mopsydog, Thank you for sharing your experience at the Oakland Marriott City Center. As a valued customer, we appreciate your feedback and are delighted to hear you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve... More 

Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We made a last-minute to stay downtown, so ended up paying full price for our room. The reception staff was able to accommodate a request for a room away from the elevator, which is a plus. The room was nice and clean - two beds and sizable TV. We also got a nice view of the city. We had breakfast... More 

Helpful?
1 Thank Jesse P
Sue H, Guest Relations Manager at Oakland Marriott City Center, responded to this review

Dear Jesse P, Please accept our sincerest apologies for any errors that appeared with your billing. I, along with all other hotel associates, are passionate about offering the best possible experience to all of our guests and are subsequently looking into ways to improve the reliability of our billing practices. We are happy to hear that you had a good... More 

Los Angeles, California
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The rates in San Francisco are crazing so not wanting to spend a small fortune we stayed in Oakland at the Marriott. While they were doing a renovation of some of the facilities, the hotel was clean, and the room was great! Modern and comfortable. We had a great waiter at the hotel restaurant that I needed to meet colleagues... More 

Helpful?
Thank 0theHero
Sue H, Guest Relations Manager at Oakland Marriott City Center, responded to this review

Dear 0theHero, We are happy to know you found us an affordable alternative when staying in the San Francisco/Oakland area, and that you were very pleased with your stay, and the service you received. Thanks for being patient as we are renovating many parts of the hotel, but happy to hear that you were very happy with your comfortable, clean,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oakland Marriott City Center offers commanding views of Lake Merritt, Berkeley Marina, the bay and skyline of San Francisco, and both the Golden Gate and Bay Bridges. Centrally located the hotel is convenient to all Bay Area attractions including Napa and Sonoma Wine Country, the East Bay and Berkeley. Downtown San Francisco is just 12 minutes via the local subway system (BART). Additional parking fees: Valet: $40 Self-Parking $35 ... more   less 

Additional Information about Oakland Marriott City Center

Address: 1001 Broadway, Oakland, CA 94607-4019
Location: United States > California > Oakland
Price Range: $155 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Oakland Marriott City Center 3.5*
Number of rooms: 489
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Odigeo, Marriott, Travelocity, Cancelon and Hotwire so you can book your Oakland Marriott City Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Oakland City Hotel Oakland
Oakland Marriott
Hotel Style:
#3 Green Hotel in Oakland
#9 Business Hotel in Oakland
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