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Waterfront Hotel, a Joie de Vivre hotel

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Waterfront Hotel, a Joie de Vivre hotel
Waterfront Hotel, a Joie de Vivre hotel
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636 Reviews from our TripAdvisor Community

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There are newer reviews for Waterfront Hotel, a Joie de Vivre hotel
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Showing 622: English reviews
Carlsbad, California
Reviewed March 19, 2015

Imee at the front desk welcomed me to the hotel only to find out that I made a mistake on my reservation. Imee went out of her way to fix the problem and found me the last available room. I don't know what I would have done otherwise. THANK YOU IMEE! You don't normally receive this level of customer service...

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Helpful?
Thank KELSEY M
bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Kelsey M, thank you for taking the time in sharing your experience with our hotel. The Brady Bunch has Marsha and we have Imee. This is a great feeling to see that our team members are making peoples' days. We encourage our team with empowerment to make decision to make people happy. This is great news. I am happy to...

Huntington Beach, California
Reviewed March 17, 2015 via mobile

This is the best hotel in Jack London Square. The team is friendly and helpful, especially Imee who calls me by name even if I haven't been there in a month. Steps from bay-side dining, bars, and kayaking. Recommend taking the ferry to San Francisco for a day/night.

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Helpful?
Thank dmwoodfill
bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

dmwoodfill, thank you for your great review of our hotel. We appreicate the kind words and Imee is excited to have her name mentioned. We pride ourselves to improve with our services. You are so right with the options of all the things to do around this area. Then we have eating choices from Lungomare to Bocanova and many more....

Pacific Grove, California
Reviewed March 16, 2015

My group and I were beyond pleased with the level of commitment and care by Michelle and the entire Events and Catering departments at The Waterfront Hotel. It was a pleasure doing business with professionals for our #ItsYourTurn2015 event

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Thank Blaze L
bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Blaze L, thank you for taking the time in writing a great review of our hotel. I am happy to hear that we were able to exceed your expectations. MIchelle is thrilled to have name mentioned. We appreciate your business and we are happy to hear things went well with your meeting. We hope to see you next time.

Washington
Reviewed March 15, 2015

Sometimes a "boutique" hotel is just another way of saying "upscale," but at the Waterfront, it's the service that keeps me coming back. I've stayed here more than 20 times for work. It's smallish, in a good way, and the staff are just great. The front desk staff (big shout out to Isela & Imee!) always greet me by name...

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1Thank ew01
bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

ew01, thank you for the great review and kind words you have for our team. We pride ourselves with service. We may not be a 5 star hotel, but we will do our best to provide 5 star service. Isela and Imee are thrilled to see their names in your review. The views, the views, the views, again and again...

Santa Paula, California
Reviewed March 11, 2015

Of all the places I've stayed in the area, it's easily the most enjoyable and I return frequently. I feel as though coming home when welcomed by Imee. She's quick to exceed expectations in comfort and service; Imee represents the hotel's ambience perfectly making the choice of the Waterfront easy.

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1Thank Jim C
bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Jim C, thank you for your kind words and sharing your stay with the hotel. Imee is thrilled to hear that she was able to make a difference duirng your stay. Everyone loves the water side views. There is something about boats, sunsets and fresh air that just makes things serene. From Monday thru Friday, we servce wine and cheese...

Southern States
Reviewed March 9, 2015

We stayed here one night as we needed to catch an early morning Amtrak train to LA. We were going to have dinner on site but the menu was very limited and not too our liking, but, fortunately there were numerous dining options in the area. The first room we had overlooked the pool and seemed quiet nice until the...

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1Thank IsItFiveOClock
bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Isitfiveoclock, thank you for the great review and support. I am glad overall you had a wonderful experience. You are right about other options for dinning. We have Lungomare at the hotel, just seconds away from the hotel you have Kincaids, Bocanova and many others. I am sorry to hear that you had guest who were having too much fun....

Reviewed February 27, 2015 via mobile

I spent the weekend with my boyfriend and was greeted with the warmest reception from Imee, guest services agent. When presented with his identification, she acknowledge his birthday and made our stay the most memorable stay ever. I recommend this hotel 100% and please ask for Imee, she will make your stay the best ever.

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1Thank Carla H
bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Carla H, thank you for your time in writing a nice review about our team member Imee. She is great and understands the meaning of guest service. She will be excited to hear that she made an impact in your stay. I promise, our entire team shares the same enthusiasm. We are proud and we love have to have fun...

Santa Cruz, California
Reviewed February 26, 2015

What a great place to stay in San Francisco (well not IN, but very NEAR The City)! For half the price of a tiny room on one of the seven hills, you can stay in comfort and serenity, just a 30-minute and gorgeous ferry ride across the bay, under the Bridge, and onto the dock at the Embarcadero. And this...

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1Thank GrannieFrannie007
bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

GrannieFrannie007, thank you for the great review of our hotel. How much more do I need to say other than just read this review and we are done. The ferry ride in itself is an experience. Very relaxing and easy and you are in the heart of San Francisco or you can ride a little longer and you can go...

Santa Barbara, California
Reviewed February 21, 2015

This was not our first or last trip to the Waterfront Hotel. We were lucky to be there on a warm, calm weekend. The Estuary and the Bay were gorgeous with amazing sunsets. The ferry is right in back of the hotel and an easy, quick ride to San Francisco. There are many restaurants very close by with options of...

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Thank Kimsurly
bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Kimsurly, thanks for the great comments of our gem. You are right about the serene and calmness of the waters. You need to escape the city life, we are only a bay bridge away. We have great choices for restaurants or if you need a place to be a kid check out Planks. From bowling to playing video games and...

Naperville, IL
Reviewed February 19, 2015

We were traveling with a large group and had a block of rooms. No troubles with group and we were well taken care of. Waterfront views are amazing - rooms seem updated. From outside looks like an old motel, but looks can be deceiving. Close to a great bagel place down the street in the mornings and the (overrated) Blue...

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Thank therockandsister
bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

therockandsister, thank you for the great review of our hotel. We appreciate your support and excited to hear that you had a rock'in time in this area. Just like others, location makes a big difference in our area and it helps to be right next to the water. Our water view rooms are popular and the amount of restaurants makes...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Celebrating the spirit of Jack London Square, the Waterfront Hotel blends the unique atmosphere of the Oakland waterfront with a vibrant, nautical decor. Comfortable, modern, and stylish, our 145 rooms and suites are ideally located for exploring, and many of them offer balconies, fireplaces, and views of the San Francisco Bay. Amenities include complimentary weekday shuttle service to downtown Oakland, weekday wine and cheese social, and valet parking. Don't forget to take a dip (or dive!) into our outdoor heated pool! ... more   less 

Additional Information about Waterfront Hotel, a Joie de Vivre hotel

Address: 10 Washington St, Oakland, CA 94607-3751
Location: United States > California > Oakland
Price Range: $168 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Waterfront Hotel, a Joie de Vivre hotel 3.5*
Number of rooms: 145
Reservation Options:
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Also Known As:
Waterfront Hotel, a Joie De Vivre Hotel Hotel Oakland
Waterfront Hotel Oakland
Hotel Style:
#2 Romantic Hotel in Oakland
#3 Business Hotel in Oakland
#3 Family Hotel in Oakland
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Questions & Answers

Here's what travelers have asked, with answers from Waterfront Hotel, a Joie de Vivre hotel staff and other travelers.
11 questions
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Des Moines, Iowa
over a year ago

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Questions? Get answers from Waterfront Hotel, a Joie de Vivre hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“quieter rooms are on the city view side”
 of 5 bubbles J705HCsamuels, 1 week ago | Read review
“Rooms on the harbor side are quieter.”
 of 5 bubbles , 1 week ago | Read review
“request a harbor view”
 of 5 bubbles lorraineramirez, Nov 1, 2016 | Read review
“There is amtrak service, we had double windows so did not have a problem but you might want spend more and get the waterfront rooms”
 of 5 bubbles epsmith360, Nov 1, 2016 | Read review
“Ask for a harbor view!”
 of 5 bubbles Agent86MaxwellSmart, Oct 18, 2016 | Read review
5 of 5
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