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Waterfront Hotel, a Joie de Vivre hotel

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Waterfront Hotel, a Joie de Vivre hotel
Waterfront Hotel, a Joie de Vivre hotel
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693 Reviews from our TripAdvisor Community

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There are newer reviews for Waterfront Hotel, a Joie de Vivre hotel
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Showing 679: English reviews
San Diego, CA
Reviewed September 20, 2015

I didn't actually get to stay at this hotel but I still had an amazing customer service experience. Recently, my best friend passed away and we were looking for a location to have his celebration of life and due to it being wedding season we were not having the best of luck. I called the Waterfront and spoke with Michelle....

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Helpful?
1Thank spooner3
bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Spooner3, thank you for taking the time in sharing your experience at the Waterfront. We are thrilled to hear that you had a wonderful time at our property. Michelle will be thrilled to hear that she was able to make a difference. We strive on service and if we are not on point, we learn and grow from it. Thank...

Olympia, Washington
Reviewed September 19, 2015

This hotel is located on the river front and in Jack London Square. The rooms are very nice and comfortable. The staff was extremely accommodating. The hotel restaurant and bar are very good. If you venture out there are multiple other eating establishments within a block or two. In the plaza across the walkway from the hotel they have outdoor...

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Helpful?
1Thank RNBOATER
bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Rnboarter, thank you for taking the time in sharing your experience at the Waterfront hotel. You came for business but it looks like you had opportunity to have a little fun. Those are the great business trips when you can get some fun time. There are plenty of things going on in Jack London Square where you have options to...

Antioch, California
Reviewed September 18, 2015

My husband and I love staying here every time we have a date night. We start by eating & drinks at Scott's Restaurant & stay the night at the Waterfront. The front desk clerk name IMEI is my absolute favorite. One particular time I booked our room online as usual through Trivago website BUT this one particular time I accidentally...

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2Thank Karrisangimino
bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Karrisangimino, thank you for choosing us for an escape for a Date Night. We are thrilled to here that Imee was able to go above and beyond during your stay. She will be excited to hear to be recognized. Many of our guests love to take advantage of the location of the place where you can have a nice romantic...

Surrey
Reviewed September 18, 2015

Our room was large and clean over looking the US POTOMAC, container port, small green park and the Oakland/San Francisco ferry pier. Wonderful staff looked after us with friendly smiles and helpful advice. Will gladly stay here again. This hotel is close to Friday Chinatown market, Saturday flee and art market and Sunday farmers market. Lots of wonderful restaurants in...

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Helpful?
1Thank Daniel R
bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Daniel R, thank you for taking the time in sharing your experience here at the Waterfront. We are thrilled to hear you had a wonderful stay with us. Location is key here where we have options to go back to SF whether you can use the Ferry or the BART. We also have plenty of options with restaurants from our...

SURREY, UK
Reviewed September 16, 2015

Wonderful location in a quiet area of Oakland, but close to many restaurants Room was comfortable with a view over the bay The room was clean and had all we want The hotel was close to the ferry port to go to San Francisco which was just a short ride.

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1Thank Stephen J
bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Stephen J, thank you for taking the time in sharing your experience at the Waterfront hotel. We are thrilled to hear that you had a wonderful time here. It was short and sweet and we are happy you chose us. The ferry is seconds away from the hotel and help you explore the city from Oakland. Do not worry about...

Oakland, California
Reviewed September 15, 2015 via mobile

My now wife and I were recently married at Rock Wall Wine Company in Alameda, and wanted to find a hotel close by that had plenty of things for our guest to do throughout their weekend stay. We found Waterfront and to make sure it was the right place for our wedding block we decided to stay for Valentine's Day....

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Helpful?
1Thank Dan H
bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Dan H, Congratulation!!!! Thank you for sharing your experience here at the Waterfront Hotel. We are thrilled and excited to hear that your family and friends had a wonderful time. Both Jasmin and Imee are happy to hear that they were able to exceed your expectations. We continue to grow and learn to provide our best service. We are very...

Glendora, California
Reviewed September 15, 2015

A super location in jack London Square, just a few steps to the fewrry, the rooms were clean, nice and beds and pillows could not have been better, Best night's slepp I have had in ages. Personnel at the hotel were really the best, slso

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1Thank jinksy33
bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Jinksy33, thank you for taking the time in writing your experience at the Waterfront Hotel. We are happy to hear you had a great time at the hotel. It is great to hear that our services were able to exceed your expectations. We pride ourselves with service and we continue to learn and grow from each experience. We are feet...

Huntington Beach, California
Reviewed September 9, 2015

I am often on the road as I work as a field sales rep. I am a frequent visitor of hotels while out on the road. This is now the 5th time I have been to The Waterfront and I am pleased each time. The last few times I have been greeted by Imee at the front desk. Always a...

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1Thank Lucas G
bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Lucas G, thank you for taking the time in sharing your experience at the Waterfront hotel. Consistency is something we strive on and ensure that we meet and exceed expectation. We are super happy to hear that you had a wonderfu time. Location, location, location is one of the key factors why the Waterfront is sucessful. Jack London Square, where...

Morgan Hill, California
Reviewed September 2, 2015

The façade looks attractive, The inside is not so much. Corridors were dim and a bit dreary. Our suite was neat and clean. Only complaints were a soft mattress, low water pressure in the shower and slow free wifi. We were in the new section which we were told was built about 11 years ago. the other section was supposedly...

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Thank Jim J
bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Jim J, thank you for taking the time in sharing your experience at the Waterfront hotel. We appreciate your feedback and your concerns with your stay. Your concerns were addressed with the appropriate departments. We actually increased our bandwidth also. We strive to improve on our service and your comments and concerns were used as an example. Thanks again for...

Fermoy, Ireland
Reviewed September 1, 2015

Sometimes "reviews" baffle me!! I have read some less than generous reviews of this hotel which seem wholly unfair. You are NOT paying Four Seasons prices.....so you won't get Four Seasons accommodation! What I found, for what I paid, was brilliant! Polite and professional check in staff. Clean rooms with all necessary mod cons. Clean comfortable beds. A lovely view...

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Thank Oneedumpling
bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Oneedumpling, we appreciate you taking your time in sharing your experience at the Waterfront hotel. One of the best quotes from the 80's show, "What are you talking about Willis?". Thank you for the kind words and support of the hotel. It is wonderful to hear that you had a wonderful time. Having Ferry access to San Francisco is another...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Celebrating the spirit of Jack London Square, the Waterfront Hotel blends the unique atmosphere of the Oakland waterfront with a vibrant, nautical decor. Comfortable, modern, and stylish, our 145 rooms and suites are ideally located for exploring, and many of them offer balconies, fireplaces, and views of the San Francisco Bay. Amenities include complimentary weekday shuttle service to downtown Oakland, weekday wine and cheese social, and valet parking. Don't forget to take a dip (or dive!) into our outdoor heated pool! ... more   less 

Additional Information about Waterfront Hotel, a Joie de Vivre hotel

Address: 10 Washington St, Oakland, CA 94607
Location: United States > California > Oakland
Price Range: $179 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Waterfront Hotel, a Joie de Vivre hotel 3.5*
Number of rooms: 145
Reservation Options:
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Also Known As:
Waterfront Hotel, a Joie De Vivre Hotel Hotel Oakland
Waterfront Hotel Oakland
Hotel Style:
#2 Romantic Hotel in Oakland
#3 Business Hotel in Oakland
#3 Family Hotel in Oakland
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Questions & Answers

Here's what travelers have asked, with answers from Waterfront Hotel, a Joie de Vivre hotel staff and other travelers.
12 questions
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Des Moines, Iowa
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 254 has a great view of boats, estuary and Alameda”
 of 5 bubbles eastbayseniorcom2017, 4 weeks ago | Read review
“Ask for a room facing away from the train tracks.”
 of 5 bubbles sactokaren, 5 weeks ago | Read review
“Get a room on the harbor side for both the view and the quiet. A train passes the other side and is quite loud.”
 of 5 bubbles trametes, Feb 8, 2017 | Read review
“Save yourself the money on a balcony room. It isn't worth it and really overlooks the pool.”
 of 5 bubbles 108deenap, Feb 7, 2017 | Read review
“ask for second floor and water view”
 of 5 bubbles expectquality1942, Feb 7, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question