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Hilton Oakland Airport

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Hilton Oakland Airport
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763 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Oakland Airport
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Showing 746: English reviews
Palm Springs, California
1 review
1 of 5 stars Reviewed 2 weeks ago

Parking system was a mess! Five trips to get parking passes and none ever worked! Hilton Honors Benefits were not delivered to room as promised. Restaurant understaffed and didn't receive service for 20 minutes, so walked out....room service refused to answer the phone 15 minutes prior to closing time!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Y5980HEjohnl
Fairfield, California
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Came in for a business trip. Got an upgrade to a patio and it was a very nice room with lots of space. I ordered room service and was completely satisfied with the food and service. I normally don't like room service because of the temperature of the food but this was a great experience. Crab Cakes!!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank davidcisom
Sydney, Australia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is a very large hotel comprising several buildings. The rooms are very large which was appreciated and they were clean not too tired. There was some sort of bikie convention on when we stayed so the noise and disrespect was really disappointing. Starting their bikes at 2am, revving them and blasting music at all times. They had also set... More 

Helpful?
Thank luffylangley
Columbus, Ohio
1 review
3 of 5 stars Reviewed 3 weeks ago

Right near the airport and close to the freeway which was convenient. The staff was friendly and helpful but the hotel seemed dated especially in the bathrooms. Also had to have my key recoded as we were locked out on day 2. The staff was apologetic and friendly in handling this. It was also noisy in the room. Noise from... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 283quinnf
Sandy, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

The hotel is in desperate need of an update. The layout of the hotel is less than desirable. There is only free wifi in the lobby of the hotel, which is very inconvenient. The breakfast buffet is average at best and overpriced (IMO) for the variety of items offered.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Robert P
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

i was at this property for 4 nights and it was nice , although the bulidings are away from the main lobby area , they offer to drop you off , they are centrally located very close to some nice restaurants and shopping . i loved beatrice at the restaurant she did an amazing job of serving us everytime we... More 

Helpful?
Thank 179reemas
HiltonOaklandAirport, Management Intern at Hilton Oakland Airport, responded to this review

Thank you, 179reemas, for your lovely review of your recent stay with us! It makes us incredibly proud to hear how our team members were able to make your stay memorable! We hope to see you again next time you are in Oakland. Kaitlin F. More 

Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is expansive and spread out over a patch of land about a mile from the airport. The hotel has a free airport shuttle, but it took 55 minutes and three phone calls to get picked up. I should've walked! The room was large, but needed a bit of updating as it didnt feel new at all. But the... More 

Helpful?
Thank Melinda P
Omaha
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here because I couldn't get out in the evening - this hotel was very close to the airport and convenient to find with my rental car. I could easily drop off the car and they came to pick me up, and the shuttle to the aiport runs every 20 minutes 24 hours a day. Shuttle drivers were extremely friendly... More 

Helpful?
Thank Jenni B
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 4 weeks ago

To be an airport hotel, especially a Hilton, I was not impressed. Toilets didn't work properly. Seemed to be owned by another company previously. Upon check in, no info given as to the type of amenities offered. Charged for parking but this info was not listed on Hilton website when I made my reservations.

Helpful?
Thank bajanyankeetraveler
HiltonOaklandAirport, Management Intern at Hilton Oakland Airport, responded to this review

Thank you, bajanyankeetraveler, for taking the time to review Hilton Oakland Airport. I am deeply sorry to hear you experienced some inconveniences while staying with us. I have passed your feedback regarding your check in experience along to the Director of Front Office as we are always looking to improve the service experience for our guests. In the future please... More 

Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Not impressed with this hotel, an airport hotel. First time staying at a Hilton property. Stayed at Hilton Garden Inn properties before but not a Hilton. Seemed like it was an acquired hotel. No explanation of where amenities were when I checked in.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank bajanyankeetraveler
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Oakland Airport

Address: 1 Hegenberger Rd, Oakland, CA 94621-1405
Location: United States > California > Oakland
Price Range: $160 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Oakland Airport 3.5*
Number of rooms: 363
Reservation Options:
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Also Known As:
Hilton Oakland Airport Hotel Oakland
Oakland Hilton
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