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    Imperial Inn

    143 reviews
    #23 of 50 Hotels in Oakland
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    490 W Macarthur Blvd, Oakland, CA 94609-2826
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    1 room, 2 adults, 0 children12
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    $100
    Free cancellation until 09/30
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    All photos (69) 69
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    Traveler (69)
    Room & Suite (24)
    Family and Play Areas (1)
    Overview
    3.0
    143 reviews
    • Excellent6%
    • Very good47%
    • Average23%
    • Poor8%
    • Terrible16%
    Travelers talk about
    “no lift”(2 reviews)
    “two double beds”(2 reviews)
    “night stay”(2 reviews)
    490 W Macarthur Blvd, Oakland, CA 94609-2826 See on map
    AMENITIES
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Hotel
    Family Rooms
    1 Star accommodation
    All hotel details
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    Rooms
    Oct 2Oct 3
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (143)
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    1 - 5 of 77 reviews
    Reviewed 2 weeks ago via mobile
    Terrible

    I found this inn through booking .. I supposed was not the best but after I was here the worst experience of my life Old room Towels so old and full of spots Furniture old Bad smell I can not recommend Bed too old

    Thank Raffaella R
    Response from Jerre L, Reputation Management at Imperial InnResponded 2 weeks ago

    Thank you for your recent stay with us. I'm sorry however to hear that you did not enjoy your stay with us and that it was the worst experience of your life. Thank you for taking the time to convey these issues to me.

    Reviewed August 7, 2018 via mobile
    Strange smells!!

    Initially had confusion over our booking which we had cancelled and been charged for. But eventually sorted. Room was spacious . Bathroom was a bit grubby and the door did not shut completely. First room we had smelt very strongly of bleach! We upgraded to...More

    Thank Helen H
    Response from GuestXperienceTeam, Guest Relations Manager at Imperial InnResponded August 10, 2018

    Hi Helen, Thank you for your detailed feedback; we are pleased that in the main, our hotel was suitable for your needs and met your expectations, although we must apologize for the issue that you initially had with your reservation. We must also apologize for...More

    Reviewed April 20, 2018
    Avoid !

    I have now written over 117 reviews of Hotels and this has to be the worst. I should have realised at check when the staff were protected by a floor to ceiling protective screen rather like a bank. There was a lot of building work...More

    Thank Steve D
    Response from GuestXperienceTeam, Guest Relations Manager at Imperial InnResponded April 23, 2018

    We are very sorry to hear that we did not provide you with the perfect stay that you were expecting. We appreciate your very useful feedback, and we will use it to appropriately update our room facilities and several of our procedures to enhance our...More

    Reviewed April 3, 2018
    Charming inexpensive motel, great location near Beauty's Bagels, and delightful staff

    We were told that the place was kind of run down, and that it wasn't one of the better neighborhoods -- but we found the place freshly and cheerfully renovated inside and out, pleasant extras in each room, like iron and blow dryer, microwave, fridge,...More

    Thank DrKnowze
    Response from GuestXperienceTeam, Guest Relations Manager at Imperial InnResponded April 13, 2018

    We are so pleased that you liked the charm of our hotel! We are always delighted to receive comments such as this, as we are very happy to have such an individual and unusual property. We are delighted that you had a great stay, and...More

    Reviewed November 27, 2017
    Room 104, yuk, even for $100 a night the bathroom door should close and it should be clean.

    Old, dirty, repairs half done, dirty tissue wad behind door, stained towels and bath mat. Bathroom door won't close. No idea what room the people got who rated this place "very good". I wouldn't trust those reviews. First time trip advisor has been wrong. Only...More

    Thank GoesTo11
    Response from GuestXperienceTeam, Guest Relations Manager at Imperial InnResponded November 29, 2017

    We are very sorry to hear that the cleanliness of your room does not appear to have been of the standard that we generally provide for our guests, and we are disappointed to have let our standards slip to such an extent. We will ensure...More

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    123456…16
    About
    Hotel class
    Hotel Amenities
    HOTEL FEATURES
    Free Parking
    Free High Speed Internet (WiFi)
    Air Conditioning
    Microwave
    Non-Smoking Hotel
    Refrigerator in room
    Room types
    Non-Smoking Rooms
    Hotel class
    Room types
    Non-Smoking Rooms
    Number of rooms
    20
    Price range
    $99 - $150 (Based on Average Rates for a Standard Room)
    Location
    United States > California > Oakland
    Hotel class
    Room types
    Non-Smoking Rooms
    Number of rooms
    20
    Price range
    $99 - $150 (Based on Average Rates for a Standard Room)
    Location
    United States > California > Oakland
    Photos
     All photos (69)69
    Full view
    Traveler (69)
    Room & Suite (24)
    Family and Play Areas (1)
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    Questions & Answers
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    Bryan2370
    March 6, 2015|
    Answer
    Response from Paul N | Reviewed this property |
    There's one about three blocks away. R & R Wash, 3838 West St, Oakland, CA There are all kind of tiny shops, chances are there is one even closer.
    0
    Votes
    12
    Room Tips
    "Avoid at all cost"
    Read review
    "The first floor by the fountain is great..."
    Read review
    "go across the street, temescal inn looked decent from the outside"
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    "No available lift so bear in mind if mobility problems or lots of luggage!"
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