This was the first stop over on our 3 week road trip of the West Coast and we stayed for 2 nights. The first thing we discovered was that having taken the BART to Oakland from the airport, that the bus didn't go past the hotel. If walking from the nearest bus stop which is 5-10 minutes away, the area can seem a little concerning. My advice either drive to the hotel or get a taxi. However, once you cross the freeway onto Embarcadero it is an area rich with tourism development and investment. I can't speak highly enough of the staff who were very firendly and welcoming. We were travelling with 3 teenagers and had a large room with 2 Queen beds and a sofa bed. Breakfast was fabulous! At night we took an Uber back from the Fisherman's Wharf area and given there were 5 of us - this was actually the cheaper option. Would use again.…
I like to stay at Best Westerns. My recent stay at the Best Western Plus Bayside Hotel was the most enjoyable I can recall of all the locations. The desk staff was the most pleasant I have encountered at Best Western. They always greeted me as I left for the day and when I returned. When I had a tire problem, they steered me to the perfect place for repair. When I wanted to go out to dinner, they recommended, again, the perfect place. I very much enjoyed my stay and was actually sorry to have to leave.
our entire team and families booked for 8 nights nights to come play baseball in Oakland. They closed down the lounge area and players had to be fed in the lobby, claiming there were many reports of noise. This was done through a sign and not a phone call from any manager. There was also a sign to pick up our trash, however, the common area was always cleaned after each use. There was a drug/prostitution ring broken up a day before, placing our kids in eminent danger. They knew we had an entire little league team staying here, and they were very welcoming when we booked @ $230 dollars a night. On Saturday night, we had a new night clerk that was less than accommodating and seemed like our presence bothered him. He call security on the team a couple of times. Even though the rooms are very clean and breakfast is very good, the clerks are lacking customer service and people skills. Again, we had to feed our boys in the lobby, after all chairs in the common area were put away. I will never stay here again, nor do I recommend omit for large groups. Welcome to Oakland!…
I stayed here for the first time a few days ago. There are few hotels that exceed expectations and this is one of them. The rooms are unbelievable, the views of the bay from the rear are spectacular and the location is great. Their breakfast is very nice and the area is very well set up. The girl that handles the breakfast is very friendly and efficient. Since then I’ve been back twice and had the same experience each time. From now on, this will be my first choice in Oakland.
What an incredible and peaceful place to stay. We got off an angry grid-locked freeway and rolled right into the parking lot. We checked in and got a water view room with a balcony. Immediately all of our stress melted away and all was ok after that. We sat and enjoyed the peaceful bay view with the Coast Guard Island on the other side. Ducks paddle by, geese hang around on the lawn. We didn't imagine this could be possible right next to a busy freeway. And everyone on staff was incredibly kind and helpful, from Anahi at the front to the housekeepers. AAAAAA++++++
My wife and I stayed at the best Western and we enjoyed every minute of it rooms were very clean establishment was up-to-date with their decor the staff was very informative and friendly staff went out of their way to cater to our needs I highly recommend this place and I would definitely stay here again
Front desk was polite and helpful. The bathroom was amazing and size of the king suite was great. Breakfast was good however not enough seating for everyone. Also, the pool and bar/restaurant is at the hotel next door but it was nice service as well.
I am a Best Western Rewards member, and our stay at the Bayside Hotel in Oakland is one of the many reasons why. My brother drove my sister and I down from Eureka, CA, to catch our plane in Oakland; I booked a night at the Bayside as it was close to the airport and my sister and I were flying out early. Because my brother has a service dog, I asked for a first-floor room, near an exit door, so as not to inconvenience other guests (since they don't normally accept pets). WOW!! We ended up with a king-size bed, bay view, and a patio door that opened out directly to the greenspace just in back of the hotel!! It was a MARVELOUS room, very spacious and plenty of room for the three of us to spread out and relax before my sister and I had to go to the airport. My brother said the complimentary breakfast the next morning was yummy, and the wi-fi access (so necessary for his business) was fast and easy. He even used the in-house gym room! Many, MANY thanks to Jay and Faye at the front desk: Jay, for answering my questions about service animals, and for giving us tips on where to pick up a quick dinner before the airport; Faye, for checking us in and being so sweet about accommodating my brother's service dog. There are so many options for lodging on the road, and what keeps us coming back to Best Western are the quality of the rooms, the amenities offered, and--most of all, and most important--the FABULOUS people who staff the hotels. Everyone, from reservations to check-out, is committed to our having a marvelous stay, and because of their efforts, we have a great time! Thank you all so much!!…
Very easy to get to although the closed off an entrance/exit. I asked for a later checkout of noon & was denied. They said that they a peak occupancy and a later check out was not possible. Although a later check out is available for additional charge.
This is a no-frills hotel that has an exceptional staff and is maintained beautifully. Clearly, those who work here take great pride and it shows. However, travelers should know-it is next to a freeway and there is almost nothing around it within walking distance. The pictures are deceptive-it backs onto an estuary of the bay that is garbage laden and has little to recommend it. The strongest feature of this hotel is the truly great staff who make your stay very comfortable. If location does not matter, this hotel is a terrific value.
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