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Cheaper
Average
Higher
About
4.5
#2 of 51 hotels in Oakland
Location
4.3
Cleanliness
4.7
Service
4.7
Value
4.4
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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The Best Western Plus Bayside Hotel garners mixed feedback on value due to contrasting views on its rates and undisclosed fees. Guests consistently commend the hotel for its cleanliness and spacious, well-appointed rooms with scenic water views. The outdoor seating and atmosphere receive high marks, enhancing the overall experience.
Although the amenities, including the complimentary breakfast and location, are generally appreciated, some concerns regarding parking security have been noted. Service reviews are split, with instances of both commendable staff interactions and unresponsive service encounters.
Location
Convenient
Atmosphere
Inviting
Rooms
Spacious
Value
Reasonable
Cleanliness
Spotless
Service
Inconsistent
Amenities
Satisfactory
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We stayed at this beautiful hotel in July. We had a room with a balcony overlooking the water and SF in the distance. Room was huge with lots of space. Beds very comfortable and there was plenty of hot water when it came time to take a shower. We'll be back when in the area.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We chose this hotel based on Trip Advisor reviews and its proximity to family we were visiting. It’s surprising it ranks #1 in Oakland, but overall it’s very good. Pros: spacious and clean room, comfortable bed, quiet on third floor facing water, professional and courteous front desk staff, satisfactory breakfast at adjoining hotel under same ownership with outdoor tables adjacent to estuary Cons: lingering smell of smoke in non-smoking room, well worn upholstery on furniture, loose shower control made it difficult to adjust temperature, no available parking spaces at 10PM Saturday night even though we paid $15/night for parking at check-in, Reveille (bugle call) broadcast at high volume at 8 AM from speakers on Coast Guard Island directly across estuary from hotel. In spite of the early wake-up call, we would stay here again, primarily because of the good service from front desk staff. The gentleman who checked us out refunded our parking charge because he remembered us from Saturday night when we had to wait for a car to leave in order to get a parking space.
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Date of stay: August 2020
Value
Rooms
Service
Room Tip:Rooms facing the water are quiet; rooms facing the freeway and railroad tracks probably aren’t.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mark Hochstatter, General Manager at Best Western Plus Bayside Hotel
Responded Aug 31, 2020
Dear Ojaitravelbugs Thank you for staying with us. You're obviously a seasoned traveler. We'll tighten up those few things and get that 5th star on your next visit. Thank you
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I experience no problems when checking in and during my stay. The staff was very courteous, friendly and always on top of their game. My room was always cleaned or at least they let you know they stopped by if your do not disturb sign was on your door. Rene, the evening clerk, was always pleasant, courteous and willing to help in any way he could. I highly recommend this hotel.
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Review collected in partnership with Best Western
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MHochstatter, General Manager at Best Western Plus Bayside Hotel
Responded Mar 20, 2020
Dear Discover, Thank you for your nice review. We look forward to having you back soon. thank you
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First thing you have to know is that you need a car if you are staying in this hotel. But if you have it is a very good option
Breakfast; very complete and good Room; great size and well equipped View: choose water view or you will have view to the highway and some homeless camp across it (still looks a safe area) Staff was nice
To get to SF downtown be aware that you have to cross a bridge which at rush hour can take about 45 minutes.
Nespresso Coffee service is free at any time Room has fridge and coffee maker with free bottle of waters
We enjoyed it very much!
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MHochstatter, General Manager at Best Western Plus Bayside Hotel
Responded Jan 28, 2020
Dear Viajera Thank you for your nice review. I don't want to disagree with such a nice review, but I must. You don't really need a car at our hotel. 1st of all, we'll pick you up from and take you back to the Airport (OAK). Then we run a shuttle to Jack London Square, the Federal Building (DT Oakland) and to Lake Merit BART station. On BART you can get to almost any where in the Bay Area and you won't have to pay for parking. If that isn't enough, there's always Uber, Lyft and taxi's. Also don't forget the best way to travel to SF is on the Ferry. It leaves Jack London Square on scheduled times. Check it out. It's a beautiful ride. Thank you
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our entire team and families booked for 8 nights nights to come play baseball in Oakland. They closed down the lounge area and players had to be fed in the lobby, claiming there were many reports of noise. This was done through a sign and not a phone call from any manager. There was also a sign to pick up our trash, however, the common area was always cleaned after each use. There was a drug/prostitution ring broken up a day before, placing our kids in eminent danger. They knew we had an entire little league team staying here, and they were very welcoming when we booked @ $230 dollars a night. On Saturday night, we had a new night clerk that was less than accommodating and seemed like our presence bothered him. He call security on the team a couple of times. Even though the rooms are very clean and breakfast is very good, the clerks are lacking customer service and people skills. Again, we had to feed our boys in the lobby, after all chairs in the common area were put away. I will never stay here again, nor do I recommend omit for large groups. Welcome to Oakland!
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is perhaps the third time we’ve stayed at the BW Bayside because of it’s proximity to friends in Alameda. It’s a well maintained older property along the Oakland Estuary, featuring waterfront views from most rooms. The rooms are large, no complaints there. But the limited number and location of electrical outlets in the room reveal the lack of a substantial update since the dawning of the digital age.
We found staff to be friendly and helpful. The free breakfast was basic but well done, again with wonderful morning views across the estuary to Alameda. There was sufficient parking with a $15 per night pricetag.
And the in-room safe was much appreciated.
The adjoining Executive Inn & Suites, a look-alike immediately next door, offers two $25 choices for dinner nightly, steak or salmon. We ended up there two evenings, and these meals were surprisingly good. If you’re pressed for time or just don’t feel like driving to an area restaurant, this is an option I would recommend.
I would give the Bayside 3=1/2 stars, but our four day stay was pleasant, so rounded up, giving the benefit of the doubt.
Would I return? Yes, I think so. There isn’t much of a downside.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Going into any hotel these days sends me into a spiral of worry. Living through Covid -19 as we watch the world spin a horrible horror flick the thought of having to stay at a hotel scares the crap out of me. When I had to travel last week and needed a hotel room decided BW. The arrival was quiet warming and the staff was kind and considerate. Taking the time to answer questions and send up fresh towels when needed as hotels only clean rooms every 3rd day. That was fine with me as long as I could request towels when needed. The breakfast set up was quiet enjoyable as well, giving you a nice selection to take to your room or sit outside and enjoy. Thank you, BW for easing my fears and worries as you have changed my mind about the chain and would recommend this hotel quiet often. Big addition was the beautiful water outside the window and sitting on the balcony when I could. Very pleasant stay and staff!
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Date of stay: September 2020
Rooms
Service
Sleep Quality
Room Tip:Very excellent mornings seeing the sunrise and sun set in the evenings on the water - quiet...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mark Hochstatter, General Manager at Best Western Plus Bayside Hotel
Responded Sep 30, 2020
Dear Chaunettel, Thank you for your kind words and it is good to hear that you felt safe and secure when traveling and visiting our hotel. We have taken clean to the next level with our CARE program. Your comfort and safety is top in our minds. Thank you and we hope to have you visit again, soon.
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The room was very spacious and comfortable, and the bathroom was too. The view from our room was also lovely. The hotel was peaceful. The staff were all very friendly and helpful. The free shuttle was a great service for getting to and from the BART station.
I only have a couple of minor niggles. There was no bedside table on my side of the bed which meant I had to keep moving the desk chair there instead. And despite me hanging up our towels, they were still replaced every day which went against the hotel policy to reduce the number of towels being cleaned.
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Date of stay: January 2020
Location
Service
Sleep Quality
Room Tip:Rooms facing the water are best
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MHochstatter, General Manager at Best Western Plus Bayside Hotel
Responded Jan 28, 2020
Dear Julie, Thank you for your review. We will look into why you were missing a night stand on your side of the bed. Of course, if you were in a Double Bedded room we only have the shelf in-between the beds. But we'll check. Also, we'll review with the team about the towels. There's no need for us to be doing double work especially if we are asking for you help in conserving. Thank you
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We enjoyed our stay here at the Best W. Would recommend this place to anyone who wants a very clean, comfortable & peaceful stay. Beautiful scenery at night from the 3rd floor facing the water. Thank you again!
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Date of stay: March 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mark Hochstatter, General Manager at Best Western Plus Bayside Hotel
Responded Mar 15, 2021
Dear cynthiaa, Thank you for your nice review and helping us let everyone know how much we focus on Clean accommodations. We are very glad you enjoyed your visit. Thank you
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I have stayed at several Best Westerns and keep returning to this one on Embarcadero in Oakland. The staff is very accommodating. The best feature is the rooms themselves! Huge rooms, shower and garden tub, great water pressure, quality linens, cleanest rooms you will ever see! I could go on, but worth the money to stay here.
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Review collected in partnership with Best Western
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BRYAN Osaki, General Manager at Best Western Plus Bayside Hotel
Responded Nov 11, 2021
Hello vanessabarnard, Thank you for the support and we appreciate you taking the time in sharing your stay. We are happy to see you enjoyed it and we will see you next time. Take care.
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Grab & Go is for early departures and
Those who eat while driving. Juices, milk, yogurts, cottage cheese, assorted cereals, including oatmeal packets; waffle maker; some hot breakfast sandwich each day; fresh fruits; toast; pastries. One of the better BW breakfasts. And an outstanding coffee machine, with espresso, latte, etc
There are more places to choose from in the Oakland area.
PRICE RANGE
$153 - $198 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
BEST WESTERN PLUS Bayside Hotel
LOCATION
United StatesCaliforniaOakland
NUMBER OF ROOMS
81
Prices are provided by our partners, and reflect nightly room rates, including any mandatory fees. Taxes not included. Please see our partners for more details.
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Are there any historical sites close to Best Western Plus Bayside Hotel?
Many travelers enjoy visiting Oakland California Temple & Visitors' Center (3.0 miles), Jack London's Cabin (1.6 miles), and Chapel of the Chimes Oakland (3.2 miles).
