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BEST WESTERN PLUS Airport Inn & Suites

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170 Hegenberger Loop, Oakland, CA 94621-1326
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452 Reviews from our TripAdvisor Community

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Showing 419: English reviews
Delta
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel room itself was clean, comfortable, and spacious. it is located near to the airport and many restaurants. The airport shuttle service was efficient and timely. We enjoyed the "grab and go" breakfast as our flight left before breakfast.

Review collected in partnership with Best Western

Helpful?
1 Thank Joan C
Plainview, New York
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We all know that The Bay Area in the summer is expensive when it comes to hotels. We were looking for least expensive in a level of hotel we are OK with and a brand we are ok with. Even with it being in Oakland, near the airport, the price was ridiculously inflated. That said. The neighborhood is icky/sketchy. However... More 

Helpful?
Thank illysez
Sacramento, California
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our stay at the Best Western Plus Oakland Airport was great: thick, soft towels, clean, comfortable, firm beds, lots of outlets for charging around the room, efficient and quiet air conditioning, good size rooms, friendly, helpful staff.

Review collected in partnership with Best Western

Helpful?
Thank ANGELINA1321
1 review
5 of 5 stars Reviewed 1 week ago

this is the second time staying at this location and the outside is not very pleasant but the hotel premises is excellent and the hotel staff is awesome. breakfast is great and rooms are super CLEAN". I will continue to use this location when I come up to the Bay area for business, or family, or freinds

Review collected in partnership with Best Western

Helpful?
Thank raymonr602
Houston, Texas
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We just needed a reasonable hotel convenient to the airport, and wow, everyone at this hotel exceeded our expectations! Once you find convenient and safe parking, and get inside, you forget the neighborhood and it is very clean, updated, comfortable, the rooms are spacious with a handy frig/microwave/coffee pot/iron, everything you need for stress-free travel! Even reliable wi-fi! They offer... More 

Helpful?
Thank Debbie S
Waianae, Hawaii
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We love your Hotel!... Great place to stay, very clean, beds were very comfortable, and quiet. staff was awesome! they were very helpful and friendly, and the morning hot complimentary breakfast was very satisfying. Price was right! and very quick and easy on and off the Freeways, and short distance to restaurants, stores, Airport and rental car returns. overall!... it... More 

Review collected in partnership with Best Western

Helpful?
Thank John W
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

Hotel is updated, very clean and comfortable rooms, not very desirable location for walking but very convenient to airport, air conditioning is somewhat fickle but did not report to staff. Would recommend based on airport location

Review collected in partnership with Best Western

Helpful?
Thank Gw P
Boise, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel. Away from any noise and close to restaurants. The hotel is very close to the airport and the hotel provides a free shuttle to local locations, including BART. The shuttle runs 24/7. The room was very clean and quite.

Review collected in partnership with Best Western

Helpful?
Thank Carmelo U
Oakland, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

The room was clean and neat with plenty of lighting. There was plenty of hot water when needed and the internet worked fast. The bed was comfortable enough for a spring mattress. The staff was very friendly and helpful. The unfortunate side was that the air conditioner/heater unit put out a nasty perfumy/burnt smell when turned on. We had to... More 

Review collected in partnership with Best Western

Helpful?
Thank Jonathan H
Edmond, OK, United States
1 review
2 of 5 stars Reviewed 5 weeks ago

Attitude of staff is poor. Customer request for local transportation within 1 mile of the hotel was not possible except to the airport and back! ATTITUDE WAS NEGATIVE and had excuses why they could not do things, like a 4 hour wait to get into the room by a disabled guest who was not feeling well.

Review collected in partnership with Best Western

Helpful?
Thank Charles B
Steven M, General Manager at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

I’m terribly sorry that we failed to meet your expectations by not providing the kind of customer service you should expect. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Airport Inn & Suites

Address: 170 Hegenberger Loop, Oakland, CA 94621-1326
Location: United States > California > Oakland
Price Range: $152 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Airport Inn & Suites 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Best Western Plus Airport Hotel Oakland
Best Western Plus Airport Inn And Suites
Oakland Best Western
Best Western Oakland
Hotel Style:
#4 Best Value Hotel in Oakland
#5 Business Hotel in Oakland
#5 Romantic Hotel in Oakland
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