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    Extended Stay America - Oakland - Emeryville

    3650 Mandela Pkwy, Oakland, CA 94608-3565
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    8/27/2017 8/28/2017
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    $185
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    Traveler (24)
    Room & Suite (21)
    Dining (1)
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    Overview
    • Excellent24%
    • Very good16%
    • Average12%
    • Poor11%
    • Terrible37%
    Travelers talk about
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Kitchenette
    Pets Allowed
    Wheelchair access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
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    HYATT house Emeryville / San Francisco Bay Area
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    #1 of 8 hotels in Emeryville
     
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    Waterfront Hotel, a Joie de Vivre hotel
    846 reviews
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    Rooms
    Aug 27Aug 28
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (173)
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    1 - 5 of 169 reviews

    Reviewed 3 weeks ago

    This place is so filthy. Looks like a meth house. Guest seem to live there. I recommend sleeping at the floor before I recommend this place. They only clean the rooms once a week and that's when you are checking out. Overall, BAD.. very BAD!More

    Review collected in partnership with Extended Stay
    Thank 437maximiliana
    Response from 00esa, General Manager at Extended Stay America - Oakland - EmeryvilleResponded 2 weeks ago

    Thank you for feedback of your stay. I am very disappointed to see that your feedback referenced the description of our hotel as "filthy". Our promise to our guest includes a commitment to providing a clean, fresh environment and I am sorry that did not...More

    Hotel's Favorite
    Reviewed September 21, 2016 via mobile

    I got sent to the San Francisco area at the last minute and spent over 4 Hours trying to find an extended stay type room. When I called this one the lady on the phone was pleasant and very helpful. I had the room reserved...More

    1  Thank Bernie D
    Response from Manager_11525, Manager at Extended Stay America - Oakland - EmeryvilleResponded September 29, 2016

    It is so rewarding to read that you had a great and comfortable stay with us. Thank you for your comments. I am glad to read that you were pleased with the accommodation, the staff, and the overall ambiance of the hotel. Thank you again...More

    Reviewed 4 weeks ago

    We stayed here in June 2017 with our 2 children. The use of the kitchen in our room was useful but minimum crockery, utensils and pots were provided. The hotel is situated opposite a supermarket. The grab and go breakfast was handy but not very...More

    Review collected in partnership with Extended Stay
    Thank mornab228
    Response from 00esa, General Manager at Extended Stay America - Oakland - EmeryvilleResponded 4 weeks ago

    Thanks for evaluating your stay. We are glad you liked your room with the kitchenette and our facilities were adequate to your needs. That being said, we are sorry for the inconvenience you had while here. Your feedback will be shared with the respective teams...More

    Reviewed July 2, 2017

    Over booked rooms and we had to stay in a room that i did not book! I tried to talk to management about the inconvenience and he did not care. Asked me what do you want us to do? When management should know what to...More

    Review collected in partnership with Extended Stay
    Thank 841kiarab
    Response from 00esa, General Manager at Extended Stay America - Oakland - EmeryvilleResponded July 2, 2017

    Kiara, we are terribly sorry about the issues you experienced with your reservation, and even more, so that we did not appropriately correct the situation. Your experience is not indicative of the service we train our associates to provide. We will take your comments seriously,...More

    Reviewed June 23, 2017

    In addition to the unprofessional staff, the dirty linen and dishes, and the graffiti in the building there are plenty of reasons to choose a different hotel. This was by far the worst hotel I've ever stayed in.More

    Review collected in partnership with Extended Stay
    Thank mrreavis
    Response from 00esa, General Manager at Extended Stay America - Oakland - EmeryvilleResponded June 24, 2017

    It is very disappointing to read your comments concerning your stay at our hotel. Please accept our apologies as we never mean to disappoint any of our guests in any way, and we definitely failed in this attempt. We can assure you that what you...More

    HYATT house Emeryville / San Francisco Bay Area
    1,258 reviews
    #1 of 8 hotels in Emeryville
     
    Oakland Marriott City Center
    733 reviews
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    Waterfront Hotel, a Joie de Vivre hotel
    846 reviews
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    Hotel Shattuck Plaza
    1,275 reviews
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • $142 - $248 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 149
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Travelocity, Booking.com, Hotels.com, Priceline, Orbitz, Expedia, TripOnline SA, Cancelon, Hotwire, Cheap Tickets and getaroom.com so you can book your Extended Stay America - Oakland - Emeryville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Oakland
    • Also Known As
    • Extended Stayamerica Oakland-Emeryville Hotel Oakland ,
    • Extended Stay America Oakland ,
    • Extended Stay Oakland ,
    • Oakland Extended Stay
    Add Photo Photos
    Traveler (24)
    Room & Suite (21)
    Dining (1)
    Hotel & Grounds (11)
    Bathroom (5)
    Nearby
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    Ask a question
    Questions & Answers
    highflyerlcl
    September 8, 2016|
    AnswerShow all 3 answers
    Response from mails4ravikumar | Reviewed this property |
    You will find AC transit bus service which will connect to SF Main transbay terminal
    0
    Votes
    Room Tips
    "Stay elsewhere"
    Read review
    "Take a look at first"
    Read review
    "End of Hall near Stairs is best"
    Read review
    "Prefer 4th floor even you dont smoke as other floors will get the sound if some one walks or run on the top..."
    Read review
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