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Homewood Suites by Hilton Oakland-Waterfront

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#10 of 49 Hotels in Oakland
GreenLeadersSilver level
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Homewood Suites by Hilton Oakland-Waterfront
Homewood Suites by Hilton Oakland-Waterfront
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781 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Oakland-Waterfront
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Showing 764: English reviews
Mount Prospect, Illinois
Reviewed 2 weeks ago via mobile

I stayed here two nights while on a business trip. The staff are very friendly and the rooms are clean, but outdated. The breakfast food was actually not that bad. Personally I dont care for the location. (I don't understand why none of the Hilton properties around here are centrally located). This property is on the water but not within...

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Helpful?
Thank ftgillini
jhirsch, General Manager at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I will share your comments with out team members. Thank you and we are looking forward to your return visit. Jeff Hirsch General Manager

Los Angeles, California
Reviewed 3 weeks ago

The stuff was very helpful when we check in and out.. they always acknowledge each and every guest that stays in the from what I noticed. Elmer, Connie and the rest of the stuff was very nice and helpful.

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Helpful?
Thank K7137TCvictorm
jhirsch, General Manager at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I will share your comments with out team members.

Palo Alto, California
Reviewed 3 weeks ago

My room smelled like cigarette and when my sister was getting ready to go to bed she saw a big stain on the middle of the bed it really looked bad and front desk didn't do anything about it. Breakfasts was ok

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Helpful?
Thank Linda G
jhirsch, General Manager at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced. I have addressed your concern about the stain on the bed with our team, and we're currently taking steps to...

Elk Grove, California
Reviewed 4 weeks ago

Complimentary breakfast is good, clean rooms and staff very helpful. I would stay there again and refer friends and family as well. The room has a very nice view of the waterfront and the patio was nice in the evening.

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Helpful?
Thank 636celinap
jhirsch, General Manager at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I will share your comments with out team members.

Columbus, Ohio
Reviewed 4 weeks ago

This hotel might look like it is in a bad area as you drive there, but in reality it was a gem in the rough. It is really nice, well secured, and a great escape from the busy city. With a sweet German restaurant right down the walking path along the water, and a Starbucks the other direction, it perfectly...

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Helpful?
Thank Eldros27
jhirsch, General Manager at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I will share your comments with out team members. Jeff Hirsch General Manager https://www.tripadvisor.com/ShowUserReviews-g32810-d224287-r433919270-Homewood_Suites_by_Hilton_Oakland_Waterfront-Oakland_California.html#

Oakland, California
Reviewed 4 weeks ago

Not only do they still have mattresses and pillows from the year 2000, but their sheets and blankets were super thin and cheap, and their towels were extremely rough. I even found a hair folded in my towel.

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Helpful?
Thank aleksiah2016
jhirsch, General Manager at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to improve the area of concerns. I will be reaching out to you to make...

Tulsa, Oklahoma
Reviewed 4 weeks ago

Horrible customer service I stayed at this location for five months, and for five months they had my billing incorrect. They're complementary breakfast that you actually pay for is never ready when they say it will be ready and they don't care if you have to wait or you can't wait it makes no difference. The washer & dryers do...

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Helpful?
Thank Denise M
jhirsch, General Manager at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to improve the area of concerns. I will be reaching out to you to make...

Miami, Florida
Reviewed 5 weeks ago

First time at a Hilton property as a primary guest lol. My travel day was one more incident from being declared a nightmare. So when I arrived at nearly 2am or later to check in the night auditor/front desk agent was very accommodating and understanding to my day and situation. I can't recall her name, I believe her name begins...

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Helpful?
Thank Shon S
jhirsch, General Manager at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. In addition, thank you for the nice words written about out team members. I have shared your comments with them and they greatly appreciate it. Warm Regards, Jeff Hirsch General...

Reviewed October 27, 2016

The hotel is very well located. But, the remodeling is still happening and the facilities are run down. The lobby and first floor were not air conditioned, rooms not so clean, design is very tired and beat up. Bed was comfortable Staff is friendly. Billing inaccurate

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Helpful?
Thank toni W
jhirsch, General Manager at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to improve the area of concerns. I will be reaching out to you to make...

Reviewed October 26, 2016 via mobile

The hotel was great and clean Next to the embarcadero with a nice view Next to the Interstate just make sure to booked your room on the backside No problem with the noise of the interstate 30 min away from San Francisco depends on traffic Recommended !

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Helpful?
Thank Manuel D
jhirsch, General Manager at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Thank you again and we are looking forward to you returning to stay with us in the future. Warm Regards, Jeff Hirsch General Manager

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about Homewood Suites by Hilton Oakland-Waterfront

Address: 1103 Embarcadero, Oakland, CA 94606-5122
Location: United States > California > Oakland
Price Range: $131 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Oakland-Waterfront 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Homewood Oakland Waterfront Hotel Oakland
Homewood Suites Oakland
Homewood Hotel Oakland
Hotel Style:
#2 Business Hotel in Oakland
#4 Romantic Hotel in Oakland
#4 Family Hotel in Oakland
#5 Green Hotel in Oakland
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Questions & Answers

Here's what travelers have asked, with answers from Homewood Suites by Hilton Oakland-Waterfront staff and other travelers.
11 questions
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Questions? Get answers from Homewood Suites by Hilton Oakland-Waterfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A waterfront room would certainly be quieter”
 of 5 bubbles Demi1705, Oct 6, 2016 | Read review
“No real views save for the highway so it does not matter.”
 of 5 bubbles 585tomg, Sep 30, 2016 | Read review
“Ask for a marina view.”
 of 5 bubbles dougk237, Aug 24, 2016 | Read review
“water view, although road view was not overly noisy”
 of 5 bubbles TScpatraveler, Aug 20, 2016 | Read review
“Don't stay here, staff sucks”
 of 5 bubbles 81morganw, Aug 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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