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Courtyard Oakland Downtown

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988 Broadway, Oakland, CA 94607-4064
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Traveler (70)
Room & Suite (35)
Dining (12)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard Oakland Downtown
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 55 hotels in Oakland
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
This Downtown Oakland hotel is nestled between the Old Oakland Historic District and Chinatown just one block from the BART subway to San Francisco. Get to Union Square in San Francisco in just a 12-minute ride. Guests enjoy free internet, spacious rooms, an outdoor heated pool, an onsite fitness center, and an onsite restaurant. The Courtyard Oakland Downtown is perfect for business or leisure travelers and is nearby attractions such as Jack London Square. Additional fees: Self-Parking: 40 USD Valet: 30 USD
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Outdoor pool
Heated pool
Restaurant
Breakfast available
Kids' meals
Snack bar
Wine / champagne
Vending machine
Meeting rooms
Fax / photocopying
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Spanish
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
189Restaurantswithin 0.3 miles
15Attractionswithin 0.3 miles
329Reviews9Q+A70Room tips
Traveler rating
  • 85
  • 159
  • 50
  • 18
  • 17
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Popular mentions
Brandon C wrote a review Mar 2020
Philadelphia, Pennsylvania84 contributions30 helpful votes
I stay in hotels ~100 nights/year, and I very rarely have negative experiences, especially in Marriotts. This was an exception however. First off, I don't think this hotel physically is up to the standards of Marriott or the courtyard brand. The rooms are outdated and the whole hotel feels dirty. The walls are paper thin, to the point that I felt uncomfortable calling the front desk to complain about the room next door for fear that they would hear me. The first room I was given had a bad, strong odor. I asked to switch rooms, and the staff was very accommodating and gave me what was apparently the last open room at the hotel. The room was fine, but when I returned from dinner it reeked of cigarette smoke. It sounded like there was a party going on next door, with loud music and people constantly going in and out of the room. I had a cold which was very negativity affected by the smoke. Like I said above, I felt uncomfortable calling the front desk because the walls were so thin I thought they'd hear, so I went down to the front desk to complain about the smoke. The front desk attendant said other people had complained about the smoke and that security was trying to solve it. However, there did not seem to be any immediate action taken, and I could continue to smell smoke coming through the adjoining the door for hours after I went down. I considered asking to just leave and switch hotels (since this was the last available room), but I was tired from traveling and just went to sleep. I am not sure if any action was ever taken against the people smoking but when I woke up in the morning my clothes smelled like smoke. This was an unacceptable experience. I will certainly not return to the courtyard Oakland, but it has caused me to question Marriott's standards in general. I am not sure why the hotel was unable to swiftly unwilling to address the situation, but I think that smoking in the hotel is a red line which requires a stronger response by both the hotel and Marriott.
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Date of stay: January 2020
Rooms
Cleanliness
Service
Trip type: Traveled on business
1 Helpful vote
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Response from GM_Courtyard_Oakland, General Manager at Courtyard Oakland Downtown
Responded May 5, 2020
Thank you for sharing your experience with us. I understand how frustrating it is to have to deal with the smell of smoke. We are a 100% non smoking hotel and I will work with our staff to ensure they are enforcing this policy. I am sorry you had to experience this during your stay. We do have signage posted throughout the hotel and the by the guest room. We hope to have another chance to show you a more relaxing stay in the future. Tyrell J General Manager
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hXc808 wrote a review Feb 2020
9 contributions2 helpful votes
My experience with this hotel started with a phone conversation with Amika at the front desk a few days before my reservation to confirm my stay and request a quiet room. She was kind and helpful; it really put me at ease and assured me everything was going to be perfect during my stay. Indeed, everything was perfect during my stay. Check-in was quick, pleasant, and smooth. I wish I had the agent's name who assisted me (long hair tied back) because she was great, and she later helped me when I left my luggage at front desk after I checked out. The room (5th floor) was quiet, as well as clean and well-appointed. Jason at the front desk helped me out several times during my stay, and everything just seemed really seamless. The location is perfect if you need to get to the convention center or Bart. Definitely recommend and would stay here again.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Trip type: Traveled on business
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Response from GM_Courtyard_Oakland, General Manager at Courtyard Oakland Downtown
Responded May 5, 2020
Thank you for the great feedback. I am happy to hear Amika took care of your reservation requests and Jason was able to assist you throughout your stay. I will be sure to share this review with them. We hope to see you the next time you are in Oakland. Tyrell J General Manager Courtyard by Marriott Oakland Downtown
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ViajesdePanda wrote a review Feb 2020
Minneapolis, MN33 contributions3 helpful votes
This hotel is in downtown Oakland, next to Chinatown. The hotel was clean and quiet, and a quick walk (5min) from the Oaand Convention Center. The BART station is a short walk away too.I really enjoyed the food at the Bistro restaurant inside where you could easily grab your meals and go. I also enjoyed the ice water with citrus fruit offered in the lobby in the afternoon.
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Date of stay: February 2020Trip type: Traveled on business
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Response from GM_Courtyard_Oakland, General Manager at Courtyard Oakland Downtown
Responded May 5, 2020
Thank you for taking the time to complete a review for us. I am glad you enjoyed your stay with us and our Bistro restaurant. Our location to the BART makes it an easy 15 minute trip to San Francisco. We hope to see you the next time you are traveling to the Bay Area. Tyrell J General Manager Courtyard by Marriott Oakland Downtown
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Mark42139 wrote a review Feb 2020
New York City, New York1,381 contributions374 helpful votes
I simply can't stop raving about how AMAZING my stay at this hotel was. From the General Manager, Austin, to the Operations Manager Rubeeka, to Lynn at the bistro, the staff was simply above and beyond, and takes such pride in their property and their jobs! The property is centrally located next to the Convention Center. It is very well appointed, has a nice pool, and the bistro offers a nice selection of drinks and food items. The rooms are wonderful. I can't thank the staff enough for making my stay so enjoyable and special!
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Trip type: Traveled on business
2 Helpful votes
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chastu wrote a review Feb 2020
La Jolla, California116 contributions87 helpful votes
The hotel is located near the 12th Street/Oakland City Center BART station on the Richmond Line from Oakland Airport or the BART Antioch Line from San Francisco Airport. The hotel is in downtown Oakland and next to Chinatown. My room is spacious, with two queen-size beds. It has an iron and an ironing board, but it does not have a safe. There is a small refrigerator, two bottles of water and a Keuric coffee maker. The 24-hour fitness center is modest with three treadmills, one elliptical machine, one cycling machine, and a number of free weights.
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Date of stay: February 2020
Value
Location
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Trip type: Traveled on business
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PRICE RANGE
$133 - $319 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott oakland downtown hotel oakland, courtyard oakland downtown, oakland courtyard, oakland marriott
LOCATION
United StatesCaliforniaOakland
NUMBER OF ROOMS
162
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Frequently Asked Questions about Courtyard Oakland Downtown
Which popular attractions are close to Courtyard Oakland Downtown?
Nearby attractions include Chinatown (0.09 miles), Escape Oakland (0.2 miles), and Swan's Market (0.1 miles).
What are some of the property amenities at Courtyard Oakland Downtown?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Courtyard Oakland Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard Oakland Downtown?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Courtyard Oakland Downtown?
Conveniently located restaurants include Shan Dong Restaurant, Cosecha, and Battambang.
Are there opportunities to exercise at Courtyard Oakland Downtown?
Yes, guests have access to a pool and a fitness center during their stay.
Is Courtyard Oakland Downtown located near the city center?
Yes, it is 0.3 miles away from the center of Oakland.
Are any cleaning services offered at Courtyard Oakland Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard Oakland Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Courtyard Oakland Downtown?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Courtyard Oakland Downtown?
Many travelers enjoy visiting Oakland California Temple (4.1 miles), Jack London's Cabin (0.5 miles), and Chapel of the Chimes Oakland (2.6 miles).