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Courtyard by Marriott Novato Marin/Sonoma

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1400 N Hamilton Parkway, Novato, CA 94949
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Courtyard by Marriott Novato Marin\/Sonoma
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165 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard by Marriott Novato Marin/Sonoma
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Monterey, California
Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed February 27, 2014

This hotel is actually owned and operated by Marriott International (versus an owner licensing the Marriott brand), which means the quality is just as the Marriott family intended. What's good: 1. Great beds 2. Convenient market and common rooms 3. 24/7 gym 4. Excellent staff 5. Super close to a mall with really great food - try Toast (5-minute walk)... More 

Helpful?
1 Thank ninja1111
Murray, Utah
Level Contributor
175 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed December 26, 2013

never understood the differences between marriott and courtyard, but this is a pretty good place for its price. convenient, not too far away. safeway is nearby, even though the choice of restaurants is limited. hot tub and gym work fine. overall good value, but not as good as marriott fisherman wharf in SF.

Helpful?
Thank yyyzzz_utah
Tim H, General Manager at Courtyard by Marriott Novato Marin/Sonoma, responded to this review

Hello and thank you for choosing Marriott for your recent visit in Novato. Marriott operates twenty different brands to meet the needs of the individual traveler. Courtyards are specifically designed for the business traveler and provide convenience and efficiency to our guests during their stay. A Marriott full-service such as the property that you referenced in Fisherman's Warf is also... More 

Eureka, California
1 review
4 of 5 stars Reviewed December 15, 2013

This hotel is great, but a VERY ANNOYING thing about it is that if you choose to watch a movie and pay $17 for it, ya can't HEAR IT! The MAXIMUM sound on the television is RIDICULOUSLY LOW! I know people don't stay at hotels to rent movies and/or watch tv, but in the evening, when winding down, it's nice... More 

Helpful?
Thank happygma3
Tim H, General Manager at Courtyard by Marriott Novato Marin/Sonoma, responded to this review

Hello, Thank you for your feedback. We are very sorry to hear about this difficulty with the TV volume. We certainly understand your frustration. Should you ever undergo a similar situation, we welcome you to inform our staff, so that we may rectify the issue. Marriott considers quality service and comfort paramount for our guests during their stay. Should you... More 

Northern California
Level Contributor
124 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 stars Reviewed December 13, 2013 via mobile

Marriott Courtyards remodeled their properties over the past few years. They now have a clean, minimalist decor and all look very similar. This particular property was a 10 in cleanliness and front desk check-in. I now prefer the King extended room over the regular-size rooms. It does make a difference. We have stayed at the Best Western Plus in Novato... More 

Helpful?
1 Thank MistyFog1
Tim H, General Manager at Courtyard by Marriott Novato Marin/Sonoma, responded to this review

Hello and thank you for your review. We are very pleased that you enjoyed our newly remodeled lobby and Bistro. We are sorry, however, that you were not wholly satisfied with our towels and the location of our spa. We are in the process of phasing out our old towels and replacing them with our new towels, which are both... More 

Cary, North Carolina
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 13, 2013

Staff was helpfull to guiding us places. The lobby was very nice. In this area all the prices are high. Good location to San Fransico and the vineyards. A good "chain" place to stay. There is not alot of things within walking distance, although there is a McDonalds. We were with friends so we could sit and visit.

Helpful?
Thank karenjas
Tim H, General Manager at Courtyard by Marriott Novato Marin/Sonoma, responded to this review

Hello and thank you for your review. We are glad to hear that your stay with us was satisfactory; our location is certainly a major asset to our hotel. Thank you for choosing us and we look forward to seeing you again soon! Tim H. More 

Mesa, Arizona
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed September 27, 2013

We stayed for four days during our trip to SFO. We wanted someplace nicer near the city without city prices. The front desk staff upon arrival were completely useless. We arrived early and had to wait a half hour to check in since housekeeping won't update the room list until 12:30. We asked about transportation into the city and both... More 

Helpful?
Thank LauLeePop3545
Tim H, General Manager at Courtyard by Marriott Novato Marin/Sonoma, responded to this review

Hello, Thank you for your review. We are sorry to hear about your initial interaction, but are pleased that you found your room comfortable and the adjacent shopping center convenient and enjoyable. We appreciate your feedback and hope that you consider us again in your future travels. Tim H. More 

Milwaukee, Wisconsin
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 26, 2013

I was travelling on business for an event at the Sonoma Raceway and stayed here due to the proximity. The room rate was quite high for a Courtyard Marriott but I believe it was due to the race. The front desk staff were very helpful and hospitable. Thank you to the General Manager who allowed my boxes of supplies to... More 

Helpful?
1 Thank jcCorporateEvents
Tim H, General Manager at Courtyard by Marriott Novato Marin/Sonoma, responded to this review

Thank you for your kind review. I am pleased that you found your room comfortable and our staff accommodating and hospitable. Lastly, I was very happy to accommodate your supply boxes and please come stay with us again soon! Tim H. More 

Irvine, California
Level Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed September 22, 2013

A typically fine chain biz hotel along the lines of a Hilton Garden Inn. Nice lobby. Some parts of the room a bit tired, but certainly acceptable. This hotel is located close enough to the Napa wine valley and close enough to San Francisco to make both a destination, by car. I suppose that is what you're paying for as... More 

Helpful?
2 Thank TVH350
Tim H, General Manager at Courtyard by Marriott Novato Marin/Sonoma, responded to this review

Hello and thank you for your review. We are sorry to hear that you were not wholly satisfied with your stay. We are pleased, however, that you found the nearby Hamilton Marketplace and the close vicinity of San Francisco and the Wine Country to be so convenient. Tim H. More 

Wilmington, North Carolina
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 17, 2013

Room was clean with nice linens; plenty of good restaurant choices nearby. We were in route from Eureaka to Monterey and didn't want to stay in the city, so we chose Novato as a stopping point after a long drive down the coast. The hotel is located near a large shopping center with lots of restaurants and a Safeway, so... More 

Helpful?
2 Thank jespassinthru
Tim H, General Manager at Courtyard by Marriott Novato Marin/Sonoma, responded to this review

Hello and thank you for your review. We are pleased that you were able to utilize some of the surrounding shops and restaurants. When making a decision regarding accessibility, keep in mind that our location is not only proximate to San Francisco, but to the Wine Country as well. Thank you for your feedback and we encourage you to come... More 

Demarest, New Jersey
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 15, 2013

We made a last minute reservation here on the way back from Northern CA. Our intent was to get close to SFO Airport without having to stay overnight in the city. The building is located in a shopping center, very close to a McDonalds, but we were pleasantly surprised by the bright, colorful lobby/commons area. Our room was clean, spacious... More 

Helpful?
Thank GlaserTom
Tim H, General Manager at Courtyard by Marriott Novato Marin/Sonoma, responded to this review

Hello and thank you for your review. We are pleased to hear that you found your room both comfortable and spacious. We are sorry to hear about the noise level, but thank you for informing us, thereby giving us an opportunity to alleviate the issue. Rest assured that our staff immediately addresses all noise complaints. Thank you for your feedback... More 

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