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Inn Marin & Suites

Traveler (88)
Room & Suite (49)
Dining (11)

About

#3 of 6 hotels in Novato
Location
Cleanliness
Service
Value
GreenLeaders Silver level
We care about the comfort of our guests and the environment! Newly designed rooms include state of the art amenities and sustainable materials that make us cutting edge . . . Sustainable bamboo flooring, flat screen TVs in every room, . We have Wifi in our guests rooms of 50+Mbps and 85Mbps wired in all our guest rooms for free. "FREE NO CHARGE" We have also installed Voice over IP allowing us to offer "FREE" phone calls in the continental United States, rainfall showerheads, radios with MP3/I-Pod dock, refrigerators in every room. Garden room - 1200 sq. ft. Garden Patio with beautiful fountain, Inn Marin has 423 Mbps up and down (symmetrical) in its Meeting room and Business Center. Five acre garden setting with large lawn perfect for weddings and company events.
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Airport transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Hotel links
Visit hotel website
Hotel packages

Location

Full view
53Somewhat walkable
Grade: 53 out of 100
29Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
333Reviews
183Photos
1Q+A
100Room tips
Traveler rating
  • 138
  • 105
  • 43
  • 19
  • 28
Time of year
Traveler type
Language
  • Filter
  • English
Popular mentions
This hotel is overpriced and loud! This hotel is basically a motel with a nice green area between the buildings. Not only are the walls extremely thin so I could actually hear the conversation of my neighbors but the hotel is right next to hwy 101. I even asked to be as far
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Response from GuestXperienceTeam, Guest Relations Manager at Inn Marin & Suites
Responded 2 weeks ago
Dear Guest, Please accept our sincerest apologies that your experience was less than satisfactory. It is disappointing to learn that we fell short of our goals in accommodating you appropriately, and we are sorry that you were disappointed with your time with us. We appreciate you taking the time out of your busy schedule to share your concerns, and we can assure you that corrective measures will be taken to prevent similar problems in the future. We appreciate your comments, which will help us to improve our hotel and our service for all of our guests. Best Regards, Fernando Arizaga General Manager
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Bathroom fan broken. Window rusted open. Found wall socket behind bed with no cover, wires open to bedding. Left message at front desk for manager who never called. Stay at your own risk at this poorly kempt Inn.
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Response from GuestXperienceTeam, Guest Relations Manager at Inn Marin & Suites
Responded 2 weeks ago
Dear Guest, We are very sorry to hear that you had a poor experience during your recent stay with us. Our maintenance teams have been alerted to your comments and they will ensure that the issues highlighted will be addressed. We hope that you will give us another chance to impress you during your next visit to this area. Best Regards, Fernando Arizaga General Manager
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Great location... unexpected bonus our room was actually a full living room and separate bedroom!! 2 fridges, clean & quiet. Everything you may need within a few blocks ... very reasonable especially for Marin ....
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Review collected in partnership with this hotel
Response from GuestXperienceTeam, Guest Relations Manager at Inn Marin & Suites
Responded 2 weeks ago
Dear Guest, We are thrilled with your feedback and to know that you enjoyed your time with us so much. We appreciate your recommendation, and we hope to welcome you back very soon. Best Regards, Fernando Arizaga General Manager
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There is no large, covered breezeway so finding the lobby was a bit of a challenge. They could use a bit better signage within the grounds. However, check-in in was friendly & quick. Our room was clean and the bed was comfortable & made with good linens. Towels were of good
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Response from GuestXperienceTeam, Guest Relations Manager at Inn Marin & Suites
Responded 4 weeks ago
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Best Regards, Fernando Arizaga General Manager
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I stayed at this older motel that seemed like it could be great until there was no blanket to keep you warm, the freeway was loud ...but what put me over the edge was the bug bites. I woke up to being bitten by some black but I smashed it...and then what's worse I ended up with
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Response from GuestXperienceTeam, Guest Relations Manager at Inn Marin & Suites
Responded 4 weeks ago
Dear Guest, We were delighted to be your hosts recently, thank you for choosing to stay with us. Bedbugs are a most annoying pest that every hotel is forced to deal with from time to time - they gain access to hotel rooms very easily, and are very difficult for housekeeping staff to see. Please be rest assured that in addition to the preventative measures that we take, all incidents notified to us are acted upon immediately. We hope to welcome you back for a better stay in the future. Best Regards, Fernando Arizaga General Manager
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All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event RoomsFamily and Play Areas
Photo provided by managementInn Marin & Suites
Photo provided by managementInn Marin & Suites
Garden Fountain
Photo provided by managementInn Marin & Suites
King suite
Room
Outside of room
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12345610
what is a good- newly remodeled and quiet room
We did a Major renovation in 2008 and have continued to upgrade all of our room since. We put new Mattress and bedding package in Winter of 2014 and replaced Desk Chairs in November of 2014. All of our rooms are in great shape. If you would like a really quiet room ask for a room between 157 and 171
0 votes
Show all answers
"the one in the back."
"Ask for a room in the courtyatrd"
"Rooms in back of property don't get freeway noise"
"Two doors to every room -- front and back."
"pull out bed springs needed replaced and not with a piece of wood"
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12345620
PRICE RANGE
$109 - $273 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
inn marin hotel novatomarin hotel novato
LOCATION
United StatesCaliforniaNovato
NUMBER OF ROOMS
70
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