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DoubleTree by Hilton Hotel Los Angeles - Norwalk

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DoubleTree by Hilton Hotel Los Angeles - Norwalk
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496 Reviews from our TripAdvisor Community

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Showing 475: English reviews
Fort Worth, Texas
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

There were no (zero) problems during my stay at this hotel. Parking was abundant and free. I had a follow-up question which resulted in the general manager calling me 4 times over the course of 4 days. The answer/ response exceeded my expectations. I will return to this hotel.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank JerryABC
Riverside, California
Level Contributor
1,774 reviews
222 hotel reviews
common_n_hotel_reviews_1bd8 370 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

It looks much nicer after you enter and appears to have been updated throughout including the rooms. Huge TV, comfy bed, clean and renovated, I didn't see any hint of a maintenance issue. The room was warmer than I'd like upon arrival but the a/c seemed to operate at warp drive speed and it cooled down quickly. My only complaint,... More 

Helpful?
Thank Kauai-Biz-Traveler
Phoenix
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The floor was dirty the bed sheets were dirty the bathtub was dirty they didn't bring any extra thousand like I said they charge me more for the road they said they said it was queen size beds I got full-size beds they charge for two bottles of water went out and got one and I left the money on... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank sherronh169
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Los Angeles - Norwalk, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience... More 

Phoenix, Arizona
Level Contributor
51 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a Gold Member of the Hilton Honors Points Program thanks to my American Express Platinum membership. I booked a 2 night stay at DoubleTree by Hilton at Norwalk to gain 7,000 Honors Points and 3,000 AMEX points. And I used the AAA rate – which greatly discounted the price at HILTON.COM. Stephanie checked me in efficiently and upgraded... More 

Helpful?
1 Thank GREENCHILEcam
CALI
Level Contributor
80 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked a Double bed room thinking we would have 2 Queen beds to fit my family of 2 teenagers, a 5 yr old, a 2 yr old and my self. I got a room with 2 Full sized beds. These beds really only comfortably fit 1 person each. For the rate of $170/night, we could have at least had... More 

Helpful?
Thank MiniVacayLuvr
Tacoma, Washington
1 review
4 of 5 stars Reviewed 2 weeks ago

Enjoyable stay at this location, room was clean and in good order, will return to this location in the future. Located a short distance to many business that I visited during my 3 day 2 night stay. Only wish their was cold water in the cooler so I could redeem the voucher.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank X2077PZgaryp
Arlington, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is deceiving from its location. When you approach the lobby, you see it's elegance inside and no problem with parking. The staff at front desk are courteous and always have a smile. Housekeeping is prompt and happy to help. Everything is walking distance, from movie theater to food places, stores, etc. Great place. I would stay again for... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sara M
Halifax, Nova Scotia
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The staff are nice here and I was greeted with a cookie and told my water would be up in my room (yay Hhonors). The lobby is inviting, clean and there is lots of parking out side in an uncovered lot. The rooms are a bit of a disappointment. I think they were nice at one time but they need... More 

Helpful?
Thank glenarbourgal
Miri L, on behalf of the staff at DoubleTree by Hilton Hotel Los Angeles - Norwalk, responded to this review

Dear glenarbourgal Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our... More 

Valencia, United States
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed here in the past and the quality is consistent. The staff is polite and welcoming while being always ready to help. The rooms are comfortable and will decorated. The bar and restaurant have excellent fare and good prices. I will stay here again.

Helpful?
Thank Brian B
Hawaii
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Front desk was very efficient and friendly. Enjoyed the HHonors floor and the extremely simple and pleasant check out. Housekeeping was inconsistent with some problems. Room was clean but housekeeping missed some things like emptying the trash and replacing bath mat. Other days was fine. No bellman which did not bother us at all. Trolley was available at all times.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank travel_fanhawaii
Questions? Get answers from hotel staff and past guests. Ask a question

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Near DoubleTree by Hilton Hotel Los Angeles - Norwalk

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel Los Angeles Norwalk. The hotel is within easy reach of Southern California landmarks such as Disneyland (11 miles), Universal Studios (24 miles) and Knotts Berry Farm (7 miles) We are centrally located in between Downtown Los Angeles and Orange County. So if you are going to the soak in the sun in Santa Monica Beach (29 miles) and surf the next day at Huntington Beach (29 miles), our hotel will be the place to be. Wherever you may be flying in, whether it is Los Angeles International Airport (21 miles) or Long Beach Airport (11 miles) or John Wayne Airport (24 miles), the hotel can provide an easy location to find. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Los Angeles - Norwalk

Address: 13111 Sycamore Dr, Norwalk, CA 90650-8339 (Formerly Bluestone Hotel)
Location: United States > California > Norwalk
Price Range: $125 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Los Angeles - Norwalk 3.5*
Number of rooms: 171
Reservation Options:
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Also Known As:
Marriott Norwalk
Norwalk Marriott
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