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Balboa Bay Resort

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589 Reviews from our TripAdvisor Community

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Showing 573: English reviews
Beverly Hills, California
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 3, 2015

I stayed at this hotel for work purposes and found it to be wonderful. The staff and the amenities are fantastic and Emily the concierge was a joy to deal with. A really lovely team of staff and the new A and O restaurant is fantastic. A really great hotel.

Helpful?
1 Thank maverick887
GuestRelations M, General Manager at Balboa Bay Resort, responded to this review

Dear maverick 887 - I am so happy we were able to make you recent stay with us such an enjoyable experience. I will be sure to pass along your complements to Emily as well as the team over at A&O Kitchen + Bar. I certainly hope we will have the pleasure to welcome you back in the near future.... More 

A TripAdvisor Member
2 of 5 stars Reviewed January 2, 2015

We stayed for 6 nights with a great bay view the problem was everything else. The bathroom had peeling wall paper. One hot tub had black mold around the entire rim, the second hot tub was broken, we tried to order room service at 7pm on a Thursday as advertised in the menu (scallops and steak). However, we were told... More 

Helpful?
3 Thank A TripAdvisor Member
GuestRelations M, General Manager at Balboa Bay Resort, responded to this review

Thank you for taking the time to share your experience with us. I am so happy to hear you enjoyed your view but want to take this opportunity to apologize for some of the other experiences you encountered. In the future never hesitate to inform our Manager on Duty of any problems you may be experiencing so we can be... More 

Athens, Georgia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 2, 2015

Nice hotel; great staff; large and comfortable rooms; decent price point. This is my favorite place to stay in Newport. Despite the stereotypical Newport Beach supercars parked in front the resort was relaxed and family friendly rather than phony and pretentious.

Helpful?
Thank screen42
GuestRelations M, General Manager at Balboa Bay Resort, responded to this review

Dear screen42 - It’s so wonderful to read about your recent stay with us on Trip Advisor. Your positive feedback is simply a joy to receive and I am so thankful you took the time to share with us. I hope we will have the pleasure to welcome you back again soon. Take care, Sam El-Rabaa General Manager Balboa Bay... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 29, 2014

Front desk was great: went above and beyond to meet my requests for itemized personal v professional billing etc Emily the concierge went out of her way to be warm & creative with suggestions Christopher the resort car driver was friendly and helpful... Exceptional get away...

Helpful?
1 Thank Solina K
GuestRelations M, General Manager at Balboa Bay Resort, responded to this review

Dear Solina K - Thank you for sharing such positive feedback from your stay with us on Trip Advisor. Emily and Christopher will be simply delighted to hear of your kind remarks and I look forward to passing them along. I hope we are able to welcome you back soon! Best wishes, Sam El-Rabaa General Manager Balboa Bay Resort More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 27, 2014

Where do I start? We checked in December 17 for 2 nights, to watch the boat parade in Newport Beach. First, the rack rate on trip advisor is $198; we were charged $298 just because of the parade. Since its the only waterfront hotel in Newport, we decided to go for it. HUGE mistake. Their computers were down when we... More 

Helpful?
1 Thank T4926IBsusanr
GuestRelations M, General Manager at Balboa Bay Resort, responded to this review

Dear T49261Bsusanr - We are so happy you were able to join us for the Annual Newport Beach Boat Parade! I want to take this opportunity to apologize for any inconvenience our internal system crashing may have caused you. This is certainly not a regular occurrence and I can assure you we are doing everything possible to avoid a situation... More 

Henderson, Nevada
Level Contributor
176 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed December 20, 2014

First, let me say we attended a Holiday party here and did not stay at the resort. However, the grounds and lobby were quite beautiful with wonderful holiday decorations. We enjoyed a fantastic buffet of both American food such as mashed potatoes and roast turkey breast, and amazing Indian food. If I have the opportunity to visit Newport Beach again,... More 

Helpful?
Thank spidersuz
GuestRelations M, General Manager at Balboa Bay Resort, responded to this review

Dear spidersuz - I am so happy you where able to visit us for a Holiday Party and have the opportunity to enjoy some of the lovely food prepared by our chefs. It’s great to read you also enjoyed all the beautiful holiday decorations throughout the resort. I hope we can welcome you back for a stay in the near... More 

Huntington Beach
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 20, 2014

Our meal and service at the Waterline were honestly first rate. We enjoyed the preset menu for the special boat parade event. The views were great even with the large yachts in front of us. Our server was so spot on, even though he had just turned 21 the week before. His timing couldn't have been any better. The wine... More 

Helpful?
1 Thank hikes4fun
GuestRelations M, General Manager at Balboa Bay Resort, responded to this review

Dear hikes4fun - I am so happy you were able to join us for a lovely meal at Waterline while enjoyed the spectacular Newport Beach Boat Parade and that you has such a wonderful dining experience. I look forward to personally passing along your compliments to the entire team at Waterline as they will be simply delighted to hear of... More 

Baltimore, Maryland
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 17, 2014

"I was staying with a friend at this hotel, which I was so impressed with until an encounter with a very rude and arrogant front desk clerk. When I came down to the desk to discuss a small and correctable problem and I was rudely treated by a girl named Beca whose attitude doesn't belong in such a fine establishment.... More 

Helpful?
4 Thank Angela W
GuestRelations M, General Manager at Balboa Bay Resort, responded to this review

Dear Angela W - I want to take this opportunity to apologize for your recent experience with us. Your experience is in no way aligned with our service standards and will certainly be used for future training in order to prevent an experience such as this from happening again. I do want to thank you for taking the time to... More 

Newton Falls, Ohio
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 17, 2014

I checked in to this hotel a month ago. The room is clean, comfortable and quiet. Their toiletries were quality kind. Not some cheap soap or shampoo. It has a nice view and friendly staff. Except for when we ate breakfast at their restaurant. We ordered lobster benedict and pumpkin pancakes. It was just okay, it wasn't what I expected... More 

Helpful?
Thank LHern913
GuestRelations M, General Manager at Balboa Bay Resort, responded to this review

Dear LHern913 - Thank you for taking the time to share you feedback with us on Trip advisor! I am so happy to read that you so greatly enjoyed your Bloody Mary as I agree it is one of the best out there! I am also happy to hear you enjoyed the ambience as well as the fries at A&O... More 

Paris, France
Level Contributor
152 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed December 11, 2014

The hotel is right on the Coast Highway and on the water. The harbor is very nice, there is a small public walk coming out of the hotel and along the water with fantastic yachts marooned there. The pool is very large with plenty of sitting around it and a jacuzzi. The Xmas decorations were lovely. I got a room... More 

Helpful?
3 Thank PallasParis
GuestRelations M, General Manager at Balboa Bay Resort, responded to this review

Dear PallasParis- Thank you for your detailed review. Each point you shared is certainly valuable to hear as it helps us improve on where we normally excel. I am pleased to hear you enjoyed your overall guest accommodations and the locale of our resort. I truly hope you had safe travels back to France and hope we have the pleasure... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Waterline
Waterline
Cuisines: American, Seafood
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience life and style that's perfectly balanced at the Balboa Bay Resort. A boutique ambiance combined with plush accommodations, sophisticated and personalized service, gourmet dining and unparallel location close to scenic beaches, nearby world-class shopping, restaurants and award winning designed golf courses make it the perfect destination for those seeking the quintessential Southern California lifestyle experience. Whether you're planning a romantic weekend getaway, a large-scale business function, or the wedding of your dreams, the Balboa Bay Resort offers unparalleled services and amenities to suit a variety of needs. Located on 15 waterfront acres in the heart of Newport Beach, halfway between Los Angeles and San Diego, the four-diamond property sprawls along the bay like a meandering Mediterranean villa. **Please note that starting Friday, November 6 through Thursday, January 7, 2016, the resort will begin a very exciting and highly anticipated guest room enhancement project. Each guest room will be updated with fresh, modern and contemporary furnishings including carpet, wall coverings, furniture and fixtures, along with a select number of rooms which will receive reconfigured bathrooms. We anticipate the noise level to be slightly higher than normal during the hours of 9 am to 5 pm, Monday through Friday. Please be assured that your guest room will be far removed from the area of work so you can fully enjoy your time with us and delight in a quintessential Southern California lifestyle experience.** ... more   less 

Additional Information about Balboa Bay Resort

Address: 1221 W Coast Hwy, Newport Beach, CA 92663-5026
Location: United States > California > Orange County > Newport Beach
Price Range: $268 - $580 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Balboa Bay Resort 4.5*
Number of rooms: 159
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Also Known As:
The Balboa Bay Club And Resort
The Balboa Bay Club Hotel Newport Beach
The Balboa Bay Hotel
The Balboa Bay Resort
Balboa Bay Club
Hotel Style:
#3 Business Hotel in Newport Beach
#4 Romantic Hotel in Newport Beach
#4 Spa Hotel in Newport Beach
#4 Luxury Hotel in Newport Beach
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