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Extended Stay America - Orange County - John Wayne Airport

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Extended Stay America - Orange County - John Wayne Airport
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137 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Rancho Cucamonga, California
1 review
5 of 5 stars Reviewed yesterday NEW

I stayed the night at Extended Stay America for a few nights and had a couple issues checking in, I requested a manager and Ms. Maggie was of great help. She resolved all my issues and made my stay a pleasant and stress free one. She is very sweet and seems very passionate about her job and the comfort of... More 

Helpful?
Thank Isabella817
Hudson, Florida
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

If the staff at all extended stay hotels are as courteous and efficient as this hotel, this chain is all I need for stays. They are in the process of putting down new flooring in the entrance, so it's not quite as easy to operate, but they are handling it well. Amazing! The manager is apparently an excellant leader. The... More 

Helpful?
Thank 97carol72
00esa, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Thank you for sharing your wonderful review of your recent visit to Extended Stay America - Orange County - John Wayne Airport. We appreciate your great compliments for our associates and the excellent service culture they delivered while you were here. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need,... More 

Seattle, Washington
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Quick one- I don't like to make something worse than it is, but it isn't anything great. . Smelly- the first room was so bad I thought someone died in it. The second room didn't smell, but all the surfaces were dirty, with garbage in the sink. I felt for the first time in a long time that I really... More 

Helpful?
Thank herpdoc
00esa, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Our goal is to provide our guests with a clean, fresh, well maintained property & guest suites with friendly and efficient staff members. We apologize this is not your experience during your stay. We appreciate your feedback, and we have been making some modifications with our housekeeping and inspection checklists to be sure this does not happen. We are sorry... More 

Travelers are raving about these Newport Beach hotels

Irvine, California
1 review
2 of 5 stars Reviewed 1 week ago

We brought over 2 developers from oversees to work on software development. We chose this place based on the developers' prior experience. However, when they checked in to this location, they said that the rooms were the smallest they have ever stayed in and the desk was tiny with a very bad chair so they couldn't even work. When I... More 

Helpful?
Thank jolapu
00esa, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Thank you and your developers for their loyalty to our brand. We apologize for the less than satisfactory stay. We do have a variety of suite types at different price points to meet our guests needs and space requirements. We are sorry our amenities didn't meet your standards or expectations. It is our desire for our guests to be able... More 

Avondale, Arizona
1 review
4 of 5 stars Reviewed 2 weeks ago

Russ, along with all the staff, were more than helpful and friendly. Our family had an awesome, relaxing weekend! The rooms were clean and cozy. The staff was able to accommodate all of our needs, with excellent customer service. Thank you again!!

Helpful?
Thank RSchneider777
00esa, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Thank you for choosing Extended Stay America - Orange County - John Wayne Airport and for sharing your experience. We truly appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. We will share your review with our... More 

powell ohio
1 review
1 of 5 stars Reviewed 3 weeks ago

I've been here for 3 weeks now due to a job relocation. Worst experience ever with a hotel type property. My first observation was with sanitation and cleanliness. On my floor there was an enclosed garbage room that was not collected timely so the smell permeated the entire floor. When you opened the door there were open trash bags on... More 

Helpful?
Thank rjayrun
00esa, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

We appreciate your candid review and the details provided. We always want our guests to inform our front desk team of any situation that may need attention. We apologize for our staff's display of little concern when you did bring issues to their attention. We want our guests to have a clean, well maintained home away from home experience and... More 

Newport Beach, California
Level Contributor
68 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed June 13, 2016

I have to say that I was a little unimpressed with my experience at the Extended Stay America. The one thing that did impress me was the staff. They are very polite, totally helpful and just nice to interact with, but the rest of the amenities were less than what I was expecting. Since I have stayed at Residence Inn... More 

Helpful?
Thank Reid F. K
00esa, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Thank you for posting a review of your recent stay with your family. We are truly sorry that the condition of the hotel was not up to par and we did not meet your expectations. We appreciate you bringing this to our attention, and we want to let you know we are already working to address the problems you mentioned.... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed June 11, 2016

Maggie at the 4881 Birch St, Newport Beach location. Made my stay unbelievably amazing to say the least. Maggie worked with me prior to my coming there. To make sure that I was set up for the entire month at a very reasonable rate. That happened. Tiffany as well made stay truly a wonderful one. The both of them helped... More 

Helpful?
Thank Gary B
00esa, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Our entire team here at Extended Stay America Orange County - John Wayne Airport would like to thank you for sharing your positive experience online. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. Our goal is to create a loyal customer who will... More 

1 review
4 of 5 stars Reviewed June 6, 2016

the room is spacious and clean. The surrounding environment is good. quiet for relaxation. The traffic is not busy around the hotel and the amenities are good. But it took me a little while to find it.

Helpful?
Thank Wei D
00esa, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

It was our pleasure having you as our guest at Extended Stay America Orange County - John Wayne Airport, and thank you for sharing your kind feedback with other travelers. It's great to hear you enjoyed your business visit, and loved your accommodation, our facilities, service and environment as well. We look forward to sharing your positive remarks with our... More 

2 reviews
4 of 5 stars Reviewed June 5, 2016

Friendly staff at check-in. The check-in staff was kind enough to ask the manager to print out a couple of documents I needed. I really appreciated that. Room and bathroom was nice, neat and clean. Free wifi.

Helpful?
Thank Erika H
00esa, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Thank you for posting your fantastic remarks about your recent business stay at Extended Stay America - Orange County - John Wayne Airport! We appreciate hearing that we took good care of you and that your room was clean with good amenities. Our staff strives to deliver great hospitality and they especially enjoyed hearing your positive feedback! I will share... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast

Additional Information about Extended Stay America - Orange County - John Wayne Airport

Address: 4881 Birch Street, Newport Beach, CA 92660
Location: United States > California > Orange County > Newport Beach
Price Range: $98 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orange County - John Wayne Airport 2.5*
Number of rooms: 164
Reservation Options:
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Also Known As:
Extended Stayamerica Orange County-John Wayne Airport Hotel Newport Beach
Extended Stay Newport Beach
Extended Stay America Newport Beach
Newport Beach Extended Stay
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