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The Resort at Pelican Hill

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The Resort at Pelican Hill
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1,436 Reviews from our TripAdvisor Community

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Showing 1,390: English reviews
Ashland, Oregon
Reviewed February 21, 2015

We love, love, love this hotel. The grounds, restaurants, and the rooms are gorgeous. Location is fabulous. This last visit we noticed that the service standard had dropped. There were major delays in deliveries of room service, some of the staff didn't have answers to basic questions, etc. Maybe we caught the hotel in a transition of new hires, but...

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3Thank Travelathon
Orange, California
Reviewed February 19, 2015

Participated in a girlfriend reunion this past Valentine's weekend. Three of us stayed in one suite. Suite decor was beautiful & very clean. Overall, this hotel is stunningly beautiful & pristine with amazing ocean views and very memorable. HOWEVER, the service was disappointing. Following are some of the service issues we experienced: Room wasn't ready until 5pm for check in....

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7Thank broberts62
PelicanHillResort, General Manager at The Resort at Pelican Hill, responded to this review

Thank you for taking the time to share your feedback here. While I’m pleased to read that you enjoyed your visit, I’m disappointed that we did not deliver a positive service experience for you, as we intend to provide for each of our guests. I have personally followed up with our management of each area to discuss the comments you...

Suffolk, Virginia
Reviewed February 18, 2015

Just an amazing place. I spent three nights in an ocean view bungalow and this was a first class experience all the way. The staff is friendly and helpful, the hotel is beyond gorgeous and the rooms seem to have been constructed with the objective of recreating an Italian villa with cost being no object. I am very familiar with...

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Thank Slowalkingjoe
New York City, New York
Reviewed February 18, 2015

We stayed in a 2 bedroom villa the week after New Years 2015. This is a very quiet time of the year and was perfect for our family. It is an enormous resort and there are 2 separate areas to stay . The Villas and the bungalows. The Villas are away from the main resort area so you do feel...

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3Thank windandseagirl
Region of Waterloo, Canada
Reviewed February 16, 2015

Was here for a business conference, and found the hotel to be very large and with excellent amenities. The staff were very friendly and for such a large hotel, the valet service was very quick and efficient. The room was very clean and suitable for my needs.

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1Thank Stephanie L
Reviewed February 14, 2015

First ocean view turned out the view of the parking lot and bungalows. We ordered room service at 7:30 and at 10pm was told it's gonna be another half hour. Territory is just a big parking lot with a golf course. Huge grounds yet no place to walk around and enjoy the view. Service is below average , in the...

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10Thank Svetlana T
PelicanHillResort, General Manager at The Resort at Pelican Hill, responded to this review

Svetlana, Thank you for taking the time to post your feedback about your stay with us. I sincerely apologize that your experiences were less than perfect. Please know that what you encountered is the exception, and not the rule. Based upon your comments, I have personally addressed your concerns regarding room view, in-room dining and restaurant service with each department...

Orange, California
Reviewed February 8, 2015

My wife and stayed here for a business conference and thoroughly enjoyed the pampering and luxury. It is expensive but worth every penny. The amenities and were incredible. Good location next to beach. Professional staff that understands professional standards and courtesy. The bed was a little hard. That is my only complaint. Rooms and amenities were outstanding. Spa was great....

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1Thank IIMCS
Reviewed February 8, 2015 via mobile

Fabulous resort, great service but not walking distance to the beach. The villas are set into well established vegetation and the ocean view is spectacular. The coliseum pool is heater with spectacular views of the sunset. The villas are quiet and large with vaulted ceilings and a gas fireplace.

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1Thank Pindari62
Cambridge, Canada
Reviewed February 7, 2015

I stayed for a few days to attend a business meeting but did not have a chance to enjoy most of the on site amenities. The resort is top notch and the bungalow room was spacious and well appointed. This is definitely one of the best resorts that I have visited in my travels.

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1Thank Bruce M
Surfers Paradise, Australia
Reviewed February 4, 2015

Stayed here for 3 nights form the 27/1-30/1. Hotel is beautiful. Rooms are amazing. Staff helpful attentive and so friendly and nothing was a concern. Would have no hesitation in staying there again. The Day Spa is amazing the staff there cater to your every need and it was an absolute pleasure to visit.

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1Thank Maree W
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation
Official Description (provided by the hotel)
Set on 504 acres by the Pacific Ocean in Newport Beach, The Resort at Pelican Hill(R) features: 128 two-, three- and four-bedroom villas with magnificent coastal views and an unparalleled array of appointments, immersing guests in the absolute finest of everything; 204 luxuriously appointed bungalow guest rooms and suites with private terraces; a rejuvenating Five-Star spa with a menu of the world's most celebrated therapies; world-class restaurants, including Andrea serving authentic Northern Italian cuisine; an iconic "Coliseum Pool," one of the largest circular pools anywhere with tiered decks and luxurious cabanas; and Pelican Hill Golf Club with 36 dramatic holes by Tom Fazio, nearly all with ocean panoramas. A Five-Star, Five-Diamond destination, Pelican Hill has earned acclaim as the 2012 Grand Resort selected by Andrew Harper's Hideaway Report; as Conde Nast Traveler Readers' Choice Awards Top Southern California Resort (2013 & 2012), Top U.S. Resort (2011), Top-Rated Golf Resort Worldwide (2012) and Top-Rated California Resort Spa (2012); in Travel + Leisure's "Top 100" World's Best Hotels (2011 Readers' Poll), and with two courses ranked among Golf Digest's America's 100 Greatest Public Golf Courses (2011). ... more   less 

Additional Information about The Resort at Pelican Hill

Address: 22701 Pelican Hill Road South, Newport Beach, CA 92657-2008
Location: United States > California > Orange County > Newport Beach
Price Range: $556 - $1,838 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Resort at Pelican Hill 5*
Number of rooms: 332
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Also Known As:
Pelican Hill Hotel Newport Beach
Hotel At Pelican Hill
At Pelican Hill Hotel
Hotel Style:
#1 Business Hotel in Newport Beach
#2 Romantic Hotel in Newport Beach
#2 On the Beach Hotel in Newport Beach
#4 Spa Hotel in Newport Beach
#4 Luxury Hotel in Newport Beach
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Questions & Answers

Here's what travelers have asked, with answers from The Resort at Pelican Hill staff and other travelers.
11 questions
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Questions? Get answers from The Resort at Pelican Hill staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ocean view is the only way to go”
 of 5 bubbles ChiTown69, 2 weeks ago | Read review
“take any of the 1 bedroom bungalow and you can not go wrong.”
 of 5 bubbles 31brucef, 3 weeks ago | Read review
“Villa is the perfect for a family vacation”
 of 5 bubbles carolhG3823HF, 3 weeks ago | Read review
“Go for the villas!”
 of 5 bubbles calwinemd, 5 weeks ago | Read review
“Ask for an ocean view suite or bungalow.”
 of 5 bubbles ChristineB191, Feb 12, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question