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Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort

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Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort
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232 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Sacramento, California
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Napa has notoriously high hotel rates for what you get because it's a tourist destination and they charge what the market will bear. The Napa Valley Hotel & Suites is no exception. On the pro side, It looks like a nicely remodeled mid-century motor lodge with nice rooms and relatively new beds. On the con side, there is a tiny... More 

Review collected in partnership with this hotel

Helpful?
Thank oaklandash
Salt Lake City, Utah
1 review
2 of 5 stars Reviewed 6 days ago NEW

Do not be fooled by the name, this is no boutique hotel it is a very low end motel. Rooms are fairly clean but stairs and elevator were filthy. Bed linens were thin/ very well used, no blanket of any kind just the bedspread. The " ammenities" consisted of 1 bar of soap at the sink and 1 bottle of... More 

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Helpful?
Thank 899seasonedtraveler

Travelers are raving about these Napa hotels

Cheshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Rooms very compact. Cost was extremely high . Parking limited get there early if they allow you to check in early. I arrived 20 mins before 3p.m check in to be told come back! Had booked for 2 nights but cancelled one the day before fortunately a very good move!

Review collected in partnership with this hotel

Helpful?
Thank anom73
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

Dear guest, thank you for your feedback. We want you to have a wonderful stay with us, so before your arrival, our staff prepares the room well to make sure that room meets our high quality standards. On that specific day, we were sold out, so our staff needed a bit more time to prepare the room for you. We... More 

Littleton, Colorado
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is a charming mid-century motel, but very basic. The front staff is very responsive to needs. Unfortunately when we were visiting there there were 4 middle aged couples who behaved as if they were on spring break, calling loudly to each other after midnight. The rooms are clean, the location puts it in walking distance of top restaurants, shops,... More 

Review collected in partnership with this hotel

Helpful?
Thank Pat_and_Maggie
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

While we're glad that our staff were friendly and attentive and your room clean and comfortable, we're disappointed to hear that another guest was bother to your stay. We request all our guest to respect one another and keep the noise to minimum to ensure everyone has a quality stay with us. Please accept our apologies. We'd like to assure... More 

Clovis, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

I really enjoyed my stay and the room was very comfortable!!! Staff was super friendly and offered great recommendations for restaurants in the area. The price was very affordable and I would definitely stay there again!!!

Review collected in partnership with this hotel

Helpful?
Thank denise_campbell2
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

From your room to service it was our pleasure to make your stay with us as comfortable as possible. We hope you had a wonderful time in Napa, and we look forward to seeing you again next time. Take care. All the best, Hotel Management More 

Atlanta, Georgia
1 review
2 of 5 stars Reviewed 1 week ago

Room smelled like anchovies stuffed with sweet tarts. Shower did not work. This was not a tub I wanted to bathe in. Black carpet, white vinyl furniture. Staff was nice and room was tidy. I don't think the smell was the fault of cleaning people. It seemed to be a more systemic problem. The comforter frightened me. Good location for... More 

Review collected in partnership with this hotel

Helpful?
Thank mikedG2855AR
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

I'm so sorry that you did not enjoy your stay with us, and I'm shocked to hear that you thought that the room was smelly. I can honestly say that I have never had that complaint before, and nobody else mentioned it during the course of your stay. It may be that there was a particular smell in your room.... More 

Seabeck
1 review
5 of 5 stars Reviewed 1 week ago

A bit pricy for the accommodation, but only a bit. Walking distance to all of the downtown nightlife yet quiet in its own location as not to be bothered in the evening. Nice furniture, bathroom, and a comfy bed.

Review collected in partnership with this hotel

Helpful?
Thank kruxader
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

Thank you for your wonderful comments. We are really happy that you found our prices reasonable for our location, and that you enjoyed your visit. We hope that you enjoyed your trip, and we hope that you'll make return trip again in the near future! More 

Al Hamra
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We liked the hotel. Perfect location with loads of restaurants and bars in walking distance. The Reception was super helpful and friendly. The room was good and we slept well. It could be better maintained and do a bit to refreshing refurb but overall it's good value for money.

Helpful?
Thank Michatravelling
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

Dear guest, we are glad that you felt we were a good value for money. We're happy your stay with us was pleasant from staff to hotel room. Our great location puts guests right in the area they want to be, and we're glad to hear that you enjoyed that benefit. We're looking forward to your next stay with us!... More 

Los Angeles, California
1 review
2 of 5 stars Reviewed 1 week ago

My friend and I were looking for an affordable place to stay in downtown Napa and read about this place. We were hoping for nicer than a motor lodge which it seemed to be from the website, but alas it was a typical motor lodge. It was clean and the front desk staff was nice, however just the very basics... More 

Review collected in partnership with this hotel

Helpful?
Thank stephfran2016
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

Happy to hear you decided to stay with us when you were in the area. We're glad that your time here was comfortable and affordable and that you enjoyed many aspects of your stay with us. But we are disappointed that we weren't able to knock it out of the park for you. We appreciate your feedback and we'll be... More 

Sacramento, California
1 review
4 of 5 stars Reviewed 1 week ago

Location in the heart of Napa. Close to restaurants, bars and wineries. Rooms are a decent size and very clean. Front desk staff is very very nice. A little pricey but would recommend to anyone wanting a centralized location.

Review collected in partnership with this hotel

Helpful?
Thank sandranmiller
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

Thank you for your stellar review. We're glad we could provide you with a pleasant and comfortable place to stay. Our goal is for our guests to feel as if they're at home, and it sounds like we achieved that. Thanks again for recommending us. We hope to welcome you back again soon next time you are in the area. More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
We have just put in brand new mattresses in all rooms; they look and feel great so that would solve everyone's questions about bugs and discomfort and hardness of the bed in the room. Thank you to loyal customers who hung through it with us during our remodeling. We have respectfully viewed all comments and made the proper adjustment to correct the problems. ... more   less 

Additional Information about Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort

Address: 853 Coombs St, Napa, CA 94559-2937 (Formerly Napa Valley Hotel & Suites)
Location: United States > California > Napa Valley > Napa
Price Range: $127 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort 2*
Number of rooms: 45
Reservation Options:
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Also Known As:
Napa Valley Hotel Napa
Napa Valley Hotel And Suites
Travelodge Napa
Napa Travel Lodge
Napa Travelodge
Travel Lodge Napa
Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel And Resort CA
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