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    Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort

    853 Coombs St, Napa, CA 94559-2937
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    11/26/2017 11/27/2017
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    $116
    $116
    $116
    Traveler (50)
    Room & Suite (31)
    Pool & Beach (4)
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    Overview
    • Excellent20%
    • Very good22%
    • Average28%
    • Poor14%
    • Terrible16%
    Travelers talk about
    “great location” (48 reviews)
    “new carpet” (3 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Wheelchair access
    Breakfast included
    Restaurant
    2.0 Star Hotel
    All hotel details
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    Andaz Napa
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    Embassy Suites by Hilton Napa Valley
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    Rooms
    Nov 26Nov 27
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (303)
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    1 - 5 of 278 reviews

    Reviewed 2 weeks ago

    I made reservations for a Friday and Saturday evening for a wedding. I arrived on that Friday afternoon, and they said they had no reservation under my name. I gave the confirmation number, but I honestly think the confirmation number was just random numbers that...More

    Thank Andrew S
    Response from GuestXperienceTeam, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and ResortResponded 1 week ago

    Hi Andrew, We are very sorry that there was a misunderstanding about your reservation dates. I have investigated the circumstances of your reservation to better understand what happened, and have established that your booking was indeed for the Thursday and Friday night, and that this...More

    Reviewed 3 weeks ago via mobile

    First off, this is not a hotel, it is an old motel. When booking online, it appeared to be a hotel. We arrived at the 3pm check in, went to our room, and it had not been cleaned. We were in a hurry to get...More

    Thank skierski
    Response from GuestXperienceTeam, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and ResortResponded 2 weeks ago

    We are sorry that the age of our building was a little off-putting to you; many of our guests like the charm that our property has. We are sorry that your room was not available for you at check-in time, and we apologize for the...More

    Reviewed 4 weeks ago

    I work for a reputable helicopter company that was trying to find rooms to put out the big fires in the area. No rooms anywhere around were available due to the extensive evacuations near by. This hotel was the only one left to get rooms...More

    1  Thank 991hans
    Response from GuestXperienceTeam, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and ResortResponded 4 weeks ago

    Thank you for taking the time to leave us a detailed review. We are extremely disappointed at your comments, and we apologize profusely for the experience that you had. We are taking all of your comments very seriously, and we are going to thoroughly investigate...More

    Reviewed 4 weeks ago via mobile

    Horrendous stay start to finish. Horrible RUDE staff at check in. Could not care less about customers. On day 2 I had a valuable vintage gold ring STOLEN from the room. Manager could not care less and insinuated my parents who were travelling with us...More

    2  Thank Hdpup
    Reviewed October 12, 2017

    I can't stress enough how bad of a decision booking this hotel was. My wife and I made a wedding block reservation at this hotel for the weekend before September 18th, and there is a laundry list of things that were frustrating, dirty, or just...More

    Thank Alex L
    Response from GuestXperienceTeam, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and ResortResponded 4 weeks ago

    Alex, We appreciate your very detailed review, thank you. We very much appreciate you and your wife choosing to stay with us during the important period of your wedding celebrations, and we are most disappointed to hear of your overall experience. The entire reservation process...More

    Andaz Napa
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    Embassy Suites by Hilton Napa Valley
    2,179 reviews
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    Hilton Garden Inn Napa
    978 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Outdoor pool
    Details
    • Price range
    • $105 - $315 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 45
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Orbitz, Priceline, TripOnline SA, Hotwire, Cancelon, HotelQuickly, getaroom.com and Evoline ltd so you can book your Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Napa Valley >
    • Napa
    • Also Known As
    • Napa Valley Hotel And Suites ,
    • Napa Valley Hotel Napa ,
    • Travelodge Napa ,
    • Napa Travel Lodge ,
    • Napa Travelodge ,
    • Travel Lodge Napa ,
    • Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel And Resort CA
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    Traveler (50)
    Room & Suite (31)
    Pool & Beach (4)
    Hotel & Grounds (31)
    Bathroom (11)
    Nearby
    Sponsored by:
    Silverado Resort and Spa
    3,826 reviews
    3.74 miles away
     
    Hilton Garden Inn Napa
    978 reviews
    2.34 miles away
     
    Andaz Napa
    2,081 reviews
    .15 miles away
     
    Embassy Suites by Hilton Napa Valley
    2,179 reviews
    .84 miles away
     
    Nearby Restaurants
    Zuzu
    817 reviews
    .11 miles away
    Grace's Table
    641 reviews
    .11 miles away
    Carpe Diem Wine Bar
    553 reviews
    .10 miles away
    Napkins Bar & Grill
    312 reviews
    .11 miles away
    Nearby Attractions
    The Uptown Theatre
    135 reviews
    .08 miles away
    Napa Valley Conference and Visitors Bureau
    34 reviews
    .14 miles away
    Quent Cordair Fine Art
    25 reviews
    .08 miles away
    Trahan Winery
    13 reviews
    .10 miles away
    Ask a question
    Questions & Answers
    T-Bird86
    September 30, 2016|
    AnswerShow all 2 answers
    Response from Pat_and_Maggie | Reviewed this property |
    If you only need a clean place to sleep in a safe, convenient, and central area, this is a good place. If you're looking for a romantic or higher end place, you will be disappointed.
    2
    Votes
    Room Tips
    "Go to a different hotel"
    Read review
    "Find a different hotel or sleep on the street."
    Read review
    "nothing good to add"
    Read review
    "There are NO good rooms, stay somewhere else!!"
    Read review
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