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    Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort

    853 Coombs St, Napa, CA 94559-2937
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    Best prices for your stay
    07/05/2017 07/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $149
          $116
          Great Deal
          $134
          $149
          Traveler (43)
          Room & Suite (30)
          Pool & Beach (1)
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          Overview
          • Excellent21%
          • Very good22%
          • Average30%
          • Poor13%
          • Terrible14%
          Travelers talk about
          Free Wifi
          Free Parking
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Multilingual Staff
          Wheelchair access
          Breakfast included
          2.0 Star Hotel
          All hotel details
          Offers from Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort
          Hotel deals
          Chablis Inn
          407 reviews
          #24 of 30 hotels in Napa
           
          Wine Valley Lodge
          583 reviews
          #22 of 30 hotels in Napa
           
          RiverPointe Napa Valley Resort
          480 reviews
          #18 of 30 hotels in Napa
           
          Napa Discovery Inn
          235 reviews
          #26 of 30 hotels in Napa
           
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          Rooms
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          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (276)
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          1 - 5 of 276 reviews

          A TripAdvisor Member
          1
          Reviewed 1 week ago via mobile

          This motel is disgusting, I paid almost $500 for two days, only for the location, but I regret it, when I saw it I went to talk with the manager to try to cancel my reservation, but obviously he didn't, he was rude and jerk!!...More

          Thank A TripAdvisor Member
          Response from GuestXperienceTeam, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and ResortResponded 6 days ago

          We are very disappointed to read your review. We apologize that we were not able to cancel your reservation, but unfortunately, on such short notice, this is just not possible. We are sorry that our hotel did not meet the standard you expected. Best wishes,...More

          Reviewed 1 week ago via mobile

          Stayed Thursday through Monday. They cleaned the room once. Had to go get towels twice. I was told that they clean the check in rooms first and if that don't make it to your room then it doesn't get cleaned. Old soap was left in...More

          Thank Jenny W
          Response from GuestXperienceTeam, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and ResortResponded 6 days ago

          Hi Jenny, We are very sorry about the housekeeping issues you experienced. It is most unusual and very disappointing that your room was only cleaned one out of the three days you stayed with us. It is unusual that our team does not get to...More

          Reviewed 1 week ago via mobile

          I was slightly worried about this hotel as some of the reviews weren't great, but now I have no idea why anyone would complain?! On arrival Gary & all the staff we met were really helpful & friendly. The rooms were comfy, clean and nice....More

          Thank Soph_2509
          Response from GuestXperienceTeam, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and ResortResponded 1 week ago

          Thank you for your lovely review; we really appreciate it! Our team were very happy to welcome you to our property recently, and we are very pleased that you had such a lovely time. Gary and the team do a fantastic job in making all...More

          Reviewed 4 weeks ago

          At first glance this motel is OK. The front staff is friendly but if you stay longer you will notice things. They put me in a small ADA room (not requested). In the bathroom, a part of the door frame was obviously chewed up by...More

          Thank JulieLynn F
          Response from GuestXperienceTeam, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and ResortResponded 4 weeks ago

          Hi Julie, We are sorry that you were not satisfied with our services during your recent stay. Our room service team do a great job of cleaning guest rooms and in the absence of a "do not disturb" sign it is policy to clean each...More

          Reviewed May 3, 2017 via mobile

          My husband and I booked this hotel online for our vacation and when we arrived the front desk agent stated that the rooms were being re-keyed and we could get a room key in 2 hours and that our room door has been propped open...More

          1  Thank Megan F
          Response from GuestXperienceTeam, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and ResortResponded May 8, 2017

          Megan, We are very disappointed to read your review. Your comments do not at all describe the type of experience that we want our guests to have, and we are taking them very seriously. We will be investigating this incident thoroughly, and we apologize profusely...More

          Chablis Inn
          407 reviews
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          Wine Valley Lodge
          583 reviews
          #22 of 30 hotels in Napa
           
          RiverPointe Napa Valley Resort
          480 reviews
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          Napa Discovery Inn
          235 reviews
          #26 of 30 hotels in Napa
           
          About
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          Details
          • Price range
          • $141 - $316 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms
          • Number of rooms
          • 45
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Travelocity, Hotwire, TripOnline SA, Cancelon, Priceline, getaroom.com, Evoline ltd, HotelQuickly and HRS so you can book your Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • California >
          • Napa Valley >
          • Napa
          • Also Known As
          • Napa Valley Hotel And Suites ,
          • Napa Valley Hotel Napa ,
          • Travelodge Napa ,
          • Napa Travel Lodge ,
          • Napa Travelodge ,
          • Travel Lodge Napa ,
          • Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel And Resort CA
          Add Photo Photos
          Traveler (43)
          Room & Suite (30)
          Pool & Beach (1)
          Hotel & Grounds (30)
          Bathroom (9)
          Nearby
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          Nearby Restaurants
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          Carpe Diem Wine Bar
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          Nearby Attractions
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          .08 miles away
          Napa Valley Conference and Visitors Bureau
          29 reviews
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          Questions & AnswersAsk a question
          T-Bird86
          There are a lot of mixed reviews. When was the hotel remodeled and beds changed?
          September 30, 2016|
          Answer Show all 2 answers
          Response from Pat_and_Maggie | Reviewed this property |
          If you only need a clean place to sleep in a safe, convenient, and central area, this is a good place. If you're looking for a romantic or higher end place, you will be disappointed.
          2
          Votes
          Room Tips
          "Request a room on the third floor"
          Read review
          "stay somewhere else"
          Read review
          "Avoid rooms next to the pool in summer if you want quiet. Winter - no problem."
          Read review
          "Get a room on the first floor away from the pool."
          Read review
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