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Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort

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Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort
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246 Reviews from our TripAdvisor Community

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Showing 229: English reviews
Zurich, Switzerland
Level Contributor
120 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The Napa Valley is a convenient motel, located bang in the center of Napa. Everything (incl. great dining options) can be reached on foot. Staff was friendly, and the room was nicely appointed and of good size. All in all, it was a decent stay, but there were a couple of things I did not like: The room smelled so... More 

Helpful?
Thank FQTV_Switzerland
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

Dear guest, thank you for staying with us and for your review. While we're glad that you liked our hotel and enjoyed its convenient location, we're disappointed to hear about the coffeemaker and pool. This is most unusual, as our service team is very thorough when it comes to preparing the room and keeping the general area very clean. We... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

After traveling extensively for a month in California Gary at Reception was refreshing. Not only friendly, he was helpful with information about the area. The motel was nicely fitted out, clean and tidy, with everything you need for a pleasant short stay. Nicely situated close to all the restaurants near the river, this is an above average stay. Thanks to... More 

Helpful?
Thank Connie D
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

From overall amenities to clean room to staff service it sounds like we were the perfect fit for you, Connie. Thank you so much for your review and your kind words. We'll be sure to pass along your comments to Gary and the rest of the team, and we can't wait to welcome you back again next time you visit... More 

Butzbach
2 reviews
3 of 5 stars Reviewed 2 weeks ago

We enjoyed being in the center of Napa having short walking distances. Light and dryer didn't work when arriving but they were replaced quickly.Rooms were clean. Pool not very attractive. It is a nice place for a short stay.

Review collected in partnership with this hotel

Helpful?
Thank Cornelia B
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

Dear Cornelia, while we are glad we were able to replace the non working amenities right away, we apologize for your convenience. But we are glad you enjoyed our convenient location. We hope you will come back to stay with us again, we are confident you will have much better experience. Thank you for your review. More 

Chico, CA
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked rooms at Napa Valley Hotel and Suites based on a prior stay almost ten years ago. It was good then, even better now. The rooms are clean and well appointed, the pool area is nice, the location to downtown is walkable yet the rooms are quiet, and the remodel since my original stay was very nice. The best part... More 

Review collected in partnership with this hotel

Helpful?
Thank Sue B
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

Dear Sue, thank you for staying with us. Professional customer service and comfortable rooms with great amenities are always what we strive for and I'm so pleased to hear that we achieved our goal your visit. Thanks for your stellar review, and we can't wait for your next stop in! Best regards, Hotel Management More 

Urbandale, Iowa
1 review
5 of 5 stars Reviewed 2 weeks ago

Napa Valley Hotel & Suites was a great place to stay. My husband and I were celebrating our wedding anniversary. The manager and staff were wonderful. The room was updated and clean and the pool area was nice. The location was perfect - you could easily walk everywhere around downtown Napa. We would definitely stay here again when we return... More 

Review collected in partnership with this hotel

Helpful?
Thank lisarA7414FV
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

Dear guest, we are so pleased that you decided to stay with us on your special occasion. We aim to provide quality, comfortable stay with great service so we are really happy to see that we achieved our goal on your visit. Please know that we have shared your kind words to rest of the team and they were pleased... More 

Boynton Beach, Florida
1 review
4 of 5 stars Reviewed 2 weeks ago

Excellent customer service, nice and clean rooms, low price. They recomended to go to the Castle winnery, it was great to go to this place. It is a small hotel, with parking lot, and a pool. We walked at night from the hotel to the restaurants and was so close. The location is very convenient, the price is the lowest... More 

Review collected in partnership with this hotel

Helpful?
Thank LuzMontes
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

Dear guest, we're happy your stay with us was pleasant from staff to hotel room. Our great location puts guests right in the area they want to be, and we're glad to hear that you enjoyed that amenity! We're looking forward to your next stay with us. Best, Hotel Management More 

Pleasant Hill, California
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hotel was in a great location within walking distance to several restaurants. Room was Clean ne comfortable. Front desk gave us a few tips on places to eat as well as a couple of coupons. Parking limited but available on the street and across the street in a parking lot.

Review collected in partnership with this hotel

Helpful?
Thank LordOlson
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

Dear guest, we're thrilled that you enjoyed your stay with us - our location is hard to beat isn't it!? It's great to hear that you found our staff so friendly, we'll be sure to pass your comments to the team. We hope to welcome you back again soon! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The room was very clean and the beds were very comfy. I never "went" to bed, but I just fell asleep on it and woke up the next morning very much refreshed, though the wine I had had that night might have ha d something to do with it. Close in proximity are multiple wine-tasting locations in Napa. The hotel... More 

Review collected in partnership with this hotel

Helpful?
Thank Junsoo P
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

Dear Junsoo, we loved reading your review, especially how you described comfort of our beds. Thank you for giving us such a detailed review - we really appreciate it. We're delighted that you enjoyed your stay with us so much, and that everything went smoothly for you - this is the experience that we want all of our guests to... More 

Ojai
1 review
3 of 5 stars Reviewed 2 weeks ago

Great Location adequate accomodation check in host was great; walk to anywhwre is a big plus. Napa is a beautiful town we loved it. We walked to Oxbow Public Market for a delightful meal and strolled along Napa River afterwards - very romantic.

Review collected in partnership with this hotel

Helpful?
Thank Cranesroost
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

We are so pleased to see that you made the most of our wonderful location. We hope that you will come back to stay with us on your next trip to Napa. Thank you for your review! best, Hotel Management More 

Los Altos, CA
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel was in good repair, and is in a good location close to the center of town. But, there is no escaping that the rooms are small and ordinary, with a view of the courtyard which is just a parking lot. If the room cost was $75 a night, I would say it was a reasonable value and not... More 

Helpful?
Thank Phyzik
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

Dear guest, thank you for staying with us and for your review. While we're glad that you enjoyed our convenient location, we're disappointed to hear that you did not have a great stay with us as vast majority of the guests do. We want to ensure you that this certainly doesn't sound up to our standards, we will be sure... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
We have just put in brand new mattresses in all rooms; they look and feel great so that would solve everyone's questions about bugs and discomfort and hardness of the bed in the room. Thank you to loyal customers who hung through it with us during our remodeling. We have respectfully viewed all comments and made the proper adjustment to correct the problems. ... more   less 

Additional Information about Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort

Address: 853 Coombs St, Napa, CA 94559-2937 (Formerly Napa Valley Hotel & Suites)
Location: United States > California > Napa Valley > Napa
Price Range: $123 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort 2*
Number of rooms: 45
Reservation Options:
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Also Known As:
Napa Valley Hotel Napa
Napa Valley Hotel And Suites
Travelodge Napa
Napa Travel Lodge
Napa Travelodge
Travel Lodge Napa
Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel And Resort CA
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