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BEST WESTERN PLUS Inn at the Vines

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#12 of 30 Hotels in Napa
Certificate of Excellence
GreenLeadersGold level
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BEST WESTERN PLUS Inn at the Vines
BEST WESTERN PLUS Inn at the Vines
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610 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Inn at the Vines
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Showing 568: English reviews
Level Contributor
135 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed June 20, 2016 via mobile

Perfect location to begin your exploration of Napa wine country. Tom at the registration desk was wonderful, he could not have been nicer and more helpful. Our room was large and clean and had a refrigerator and microwave. Would absolute stay here again!!!

Helpful?
1 Thank Janly
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Janly - Wow! Thank you for your kind review. I will make sure Tom sees it as well, he is pretty wonderful. We are so thrilled you enjoyed your stay and we can't wait to see you again. Genafer, Director of Sales More 

Hillsboro, Oregon
2 reviews
4 of 5 stars Reviewed June 19, 2016

We just wanted a bed and shower. This place was very nice for the price. I would stay there again. Internet access was very good. Location was close to both mall and wine train. Wine tasting was a plus

Review collected in partnership with Best Western

Helpful?
Thank Jay F
honolulu, United States
1 review
4 of 5 stars Reviewed June 15, 2016

Everything worked fine, the room was very large and very clean. There is a nice swimming pool tho I didn't use it. Hotel is convenient to Denny's and to a large shopping mall with a supermarket and restaurants as well as much else. Not such a good neighborhood for walking: safe, it seemed, but Soscol is a big highway-like road.

Review collected in partnership with Best Western

Helpful?
Thank Alexandra B
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Alexandra B - Thank you for taking the time to review our hotel. We are glad you enjoyed your stay, maybe next time you'll get a chance to lounge by the pool. Genafer, Director of Sales More 

1 review
4 of 5 stars Reviewed June 14, 2016

I was in Napa Valley for the Jazz Getaway with Brian Culberson,It was close to both venues and several wineries.....The hotel was very clean and the staff was great...! and if you are a reward member you get free breakfast at Denny's which is adjacent to the hotel.

Review collected in partnership with Best Western

Helpful?
Thank pamelabS175PH
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

PamelabS175PH - Thank you for your kind review! Everyone here at Inn at the Vines takes pride in making our guests stays memorable and I love sharing reviews with them. We hope to see you next year for Jazz Getaway 2017! Genafer, Director of Sales More 

Chicago, United States
1 review
3 of 5 stars Reviewed June 13, 2016

This place is great if you just want a place to sleep and store your stuff which is what my husband and I used it for. It is a little dingy and our hallway smelled a little but other than that it was fine. Room was clean, check in was easy. Checkout I was hoping for some express option but... More 

Review collected in partnership with Best Western

Helpful?
Thank Molly S
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Molly S - Thank you for taking the time to review our hotel. I do apologize that your stay did not meet your expectations and that express checkout was not offered to you at the time of your check in. We do hope you will give our hotel another try next time you are in Napa. If there is anything... More 

Wichita
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed June 8, 2016

We spent 3 nights at the Best Western. It is fairly close to Downtown Napa if you are driving. And is close to all the wineries. Check in was easy. Our room was close to the lobby so we had more noise than I think you'd have with a room in the next building. Our room was clean and up... More 

Helpful?
Thank Debordo
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Debordo - Thank you for taking the time to review our hotel. We are so sorry to hear that you had a bad experience with the Denny's restaurant. Management has been made aware and is working with them to address these issues. It is good to know that you enjoyed our room, we take pride in the cleanliness of our... More 

1 review
5 of 5 stars Reviewed June 8, 2016

We were having a hard time finding an affordable place to stay for our visit to Napa. After much searching, we settled on the BW Vines. It is not down town and too far for a comfortable walk, but it met our requirements. The room was clean and comfortable. The staff very helpful and even arranged for the shipping of... More 

Helpful?
Thank Matthew R
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Matthew R - Thank you for taking the time to write a kind review of our hotel. We are pleased that our hotel met all your needs. We take pride in making sure all of our guests enjoy their time spent in Napa and get the best out of their limited visit. I'm glad you enjoyed Prager, it is also... More 

Portland, United States
2 reviews
5 of 5 stars Reviewed May 26, 2016

I've stayed at Inn at the Vines at least 5 or 6 times for 3 to 4 nights each time. I've always been happy with my choice to stay there. The staff is warm, friendly and helpful. The rooms (and the hotel) are not fancy but they are clean and well-maintained. All-in-all it is a great value for the money.

Review collected in partnership with Best Western

Helpful?
Thank Carolyn T
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Thank you Carolyn T for your kind review. We are pleased that you continue to enjoy your stays with us here and look forward to many more to come. Genafer, Director of Sales More 

Merced, United States
1 review
5 of 5 stars Reviewed May 24, 2016

It is always the staff experience that provides to customers that's why I like staying at Best Western in Napa. They always do an extra mile and never forget to smile, even the housekeeping they are very polite and always with a smile when they greet you.

Review collected in partnership with Best Western

Helpful?
Thank Armandmariano C
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Armandmariano C - Wow, thank you so much for such a kind review. I agree, the staff experience makes all the difference. Our staff here is stellar and I will make sure to share these kind words with all of them. We look forward to your next visit. Thank you again - Genafer, Director of Sales More 

Las Vegas
Level Contributor
179 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed May 21, 2016

Very well located when driving north from the bay area. Reasonable rates for the wine country. Easy access to drive north to St. Helena, Yountville etc. clean rooms, easy access to major restaurant's and shopping plenty of parking

Helpful?
Thank Greatplacesnv
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Greatplacesnv - Thank you so much for taking the time to review our hotel. Our hotel is very well located, with quick & easy access to both Downtown Napa and Hwy 29 headed towards the wineries. We take pride in our clean our rooms are and we are thrilled you enjoyed your stay with us. We hope to see you... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
BEST WESTERN PLUS Inn at the Vines just received Best Western International’s highest honor, "The Chairman’s Award," for outstanding quality, design and high customer service. Travelers from all over the world choose Inn at the Vines as their vacation destination. BEST WESTERN PLUS Inn at the Vines, also nominated as one of the best hotels in Napa Valley, provides finely appointed accommodations in the heart of all there is to experience in our beautiful wine country of Northern California. Whether your travels bring you to Napa for a weekend get-away, business, family vacation, or a wedding, BEST WESTERN PLUS Inn at the Vines is ready to ensure a comfortable and memorable stay. ... more   less 

Additional Information about BEST WESTERN PLUS Inn at the Vines

Address: 100 Soscol Ave, Napa, CA 94559-4010
Location: United States > California > Napa Valley > Napa
Price Range: $147 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Inn at the Vines 3*
Number of rooms: 69
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Also Known As:
Best Western Plus Inn At The Vines Hotel Napa
Best Western Hotel Napa
Best Western Napa
Napa Best Western
BEST WESTERN PLUS Inn At The Vines Napa, Napa Valley, CA
Hotel Style:
#3 Green Hotel in Napa
#10 Family Hotel in Napa
#10 Business Hotel in Napa
#13 Romantic Hotel in Napa
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