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BEST WESTERN PLUS Inn at the Vines

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#13 of 30 Hotels in Napa
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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BEST WESTERN PLUS Inn at the Vines
BEST WESTERN PLUS Inn at the Vines
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688 Reviews from our TripAdvisor Community

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Showing 639: English reviews
Reviewed February 25, 2016 via mobile

The Best Western Inn at the Vines is conveniently located to the main entrance of the Napa Valley right near across the street walking distance to multiple places for shopping, entertainment, gas and dining. I had an easy relaxing time at this Hotel. The hotel staff were friendly informative and always helpful with my questions. The room was modern, clean...

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Helpful?
Thank Shawn R
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Shawn R - Thank you for your kind review. Our location is very conveniently located close to shopping, restaurants and the downtown area. We are thrilled your stay with us was so satisfying and look forward to seeing you again.

Napa, California
Reviewed February 25, 2016

We refer clients to Best Western Plus Inn at the Vines all the time. It has always been an excellent experience. The rooms and staff are top notch. You couldn't ask for a more convenient location. We will definitely refer there again!

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Thank MadoroM
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Thank you MadoroM for your review! We enjoy taking care of your clients.

United States
Reviewed February 22, 2016

I paid over $190. The pictures looked nice but they were deceptive. The outside looks like a Motel 6. The rooms were nice on the inside with modern decor but the staff was extremely rude. I travel a lot, domestically and internationally. This was a very unique experience in the way I was treated upon arrival. I would not recommend...

Review collected in partnership with Best Western
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Thank Melissa R
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Melissa R - Please let me start by apologizing to you for your disappointing stay. Our practice is to make sure all our guests feel warm & welcome. I would very much like to speak with you, so that I may get more details regarding your experience. I can be reached directly at 707-257-1930. ext 150. Thank you, Genafer Vattuone

Santa Barbara, California
Reviewed February 21, 2016 via mobile

This is a great hotel for traveling to napa on a budget! Everything is nice, the traditional average American hotel. Free coffee in the morning with vanilla creamer and everything seemed clean. Big rooms that look okay. We will totally come back!! And definitely recommend it

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Thank Jeaneal G
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Jeaneal G - Thank you for your review. I agree with you completely, and the more money you save on your lodging, the more you have to spend on our lovely food and wine here in the valley. Can't wait for your next visit.

Seattle, United States
Reviewed February 21, 2016

The hotel's location feels unsafe. My room smelled like disinfectant, and I was woken up at 2:00 am by a very loud group outside of my room, car alarms going off in the parking lot, and a lot of banging noises in adjacent rooms. The very loud noise lasted about 10 minutes. I did not feel safe leaving the room...

Review collected in partnership with Best Western
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1Thank Susan M
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Susan M - Thank you for taking the time to review our hotel. I would like to apologize that your stay did not meet your expectations. Our number one goal is to make sure all our guests feel safe and secure during their stay with us. We offer an on site 24 hour guest service representative for your needs anytime...

Vancouver, Canada
Reviewed February 20, 2016 via mobile

When I arrived initially it was for 3 days, then decided twice to extend my stay. With some playing on the computer Bertha was able to keep me in the same room each time. Super customer service. The location on the edge of Napa is ideal as one can easily get to the newly reconstructed downtown Napa, up the Napa...

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Thank Mike P
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Mike P - Thank you for your review. Bertha is definitely a great asset to our team here and I will make sure to pass on your kind words. We hope to see you again soon!

Santa Fe, New Mexico
Reviewed February 19, 2016

I stayed there last January while attending a wine seminar, I was confused with the other Best Western in downtown Napa, so if you intend to go to downtown you will need to call a cab; however it is within walking distance from grocery stores, gas stations, banks, and chain restaurants.

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Thank Omar C
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Omar C - Thank you for your review. We are pleased you enjoyed your stay and would love to see you again if you ever make it to Napa again.

Castro Valley, California
Reviewed February 17, 2016

We have always depended on Best Western hotel. The Inn at the Vines is a big disappointment. I would not give it a Premier rating. Our first room had a broken toilet flusher. That was odd, given that it was just cleaned. We we moved to another room. It smelled like old skunk. The toilet flusher is almost broken in...

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Thank Hensongs
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Hensongs - I am so sorry to hear your hotel stay was a disappointment. We are however, not a Premier property, but a Plus property so I think you may have us mistaken for another property. I would like to research your stay more, if you could contact me directly 707-257-1930, ext 150. Thank you

Willows, United States
Reviewed February 16, 2016

Very nice property... large beautiful rooms with extremely comfy beds! Conveniently located from across from upscale eating establishments as well as better grocery stores, service stations & Starbucks!

Review collected in partnership with Best Western
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Thank Holly M
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Holly M - Thank you, all of us here at Inn at the Vines take pride in our hotel and your kind review is what we love to hear. We hope you come and see us again soon.

Belo Horizonte, Brazil
Reviewed February 10, 2016

This hotel is not within walking distance of the downtown Napa restuarants and shops, but it is within walking distance of several chain restuarants, stores and a movie theater. It served us well since we had a car and spent most of the day exploring the vineyards. They offer cereal bars, juice and coffee in the morning and you receive...

Review collected in partnership with Best Western
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Thank Gregory K
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Gregory K - Thank you for the great review. We are thrilled you enjoyed your stay and please come see us again soon!

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
BEST WESTERN PLUS Inn at the Vines just received Best Western International’s highest honor, "The Chairman’s Award," for outstanding quality, design and high customer service. Travelers from all over the world choose Inn at the Vines as their vacation destination. BEST WESTERN PLUS Inn at the Vines, also nominated as one of the best hotels in Napa Valley, provides finely appointed accommodations in the heart of all there is to experience in our beautiful wine country of Northern California. Whether your travels bring you to Napa for a weekend get-away, business, family vacation, or a wedding, BEST WESTERN PLUS Inn at the Vines is ready to ensure a comfortable and memorable stay. ... more   less 

Additional Information about BEST WESTERN PLUS Inn at the Vines

Address: 100 Soscol Ave, Napa, CA 94559-4010
Location: United States > California > Napa Valley > Napa
Price Range: $140 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Inn at the Vines 3*
Number of rooms: 69
Reservation Options:
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Also Known As:
Best Western Plus Inn At The Vines Hotel Napa
Best Western Hotel Napa
Best Western Napa
Napa Best Western
BEST WESTERN PLUS Inn At The Vines Napa, Napa Valley, CA
Hotel Style:
#3 Green Hotel in Napa
#10 Family Hotel in Napa
#10 Business Hotel in Napa
#13 Romantic Hotel in Napa
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Inn at the Vines staff and other travelers.
5 questions
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Crescent City, California, United States
United Kingdom
10 months ago
San Jose, California, United States

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Questions? Get answers from BEST WESTERN PLUS Inn at the Vines staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We opted for the 3rd floor away from the elevators and it was very quiet, 319”
CiCiG597, Mar 13, 2017 | Read review
“Breakfasts included in the price of the room at Denney's on the same lot saved us some expense and the meal options were good.”
BelarusRich, Dec 7, 2016 | Read review
“Rooms are clean and it is quiet. A Denny's is connected so there is a convenient on property dining option.”
rfurso, Oct 30, 2016 | Read review
“Ask for the top floor”
bpm5515, Oct 25, 2016 | Read review
“We stayed on the third floor with window facing to the south -- not much of a view.”
kevinl146, Oct 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question