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BEST WESTERN PLUS Inn at the Vines

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#12 of 30 Hotels in Napa
Certificate of Excellence
GreenLeadersGold level
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BEST WESTERN PLUS Inn at the Vines
BEST WESTERN PLUS Inn at the Vines
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664 Reviews from our TripAdvisor Community

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Showing 616: English reviews
Napa, California
Reviewed 2 days ago NEW

The TV in the next room was so load that it kept me up. Called front desk, no answer. Complained next morning, no compansation for trouble. She even complained that they are having issues with the night staff. The free breakfast was very limitted. Equals to a $4.99 breakfast at Dennis.

Review collected in partnership with Best Western
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Thank madanb2017
Reviewed 1 week ago via mobile

I enjoy the place the staff and everything about it and would definitely stay again. The rooms are super clean and it's located in a great location across from the target shopping center and a few restaurants

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Thank Tyson T
Cochise, Arizona
Reviewed 2 weeks ago

When in Napa CA, we suggest if it is for play or business stay at the BW Plus Inn at the Vines, Napa CA. The rooms are a very comfortable size, great sleep in the beds, perfect pillows. The staff here are wonderful, and on Friday they have a wine tasting. We also loved the area that the hotel is...

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1Thank becky899
Reviewed 3 weeks ago

The hotel is in a great location. The room and building is very clean. I felt secure and safe in the building and parking area was very good. The on site 24 hour restaurant was so convenient. The entire staff went above and beyond with any request or need. I would recommend this hotel for any and all occasions.

Review collected in partnership with Best Western
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Thank dorothyt130
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Thank you dorothyt130 for writing such a great review. We are thrilled you enjoyed your stay and hope to see you again in the near future. Cheers! Genafer

Reviewed 4 weeks ago via mobile

Rude male front desk, we got to the hotel at 12:40 and he rudely said that check in is not till 4pm. I asked what time he thinks is the earliest we could get a room (guest checkout is at 11am so I figured rooms are being cleaned now and he should at least know an estimate. We are not...

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Thank Mara M
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Mara M - I would like to sincerely apologize to you for not providing you with the excellent customer care we so greatly strive for. I understand that you spoke with our manager and I see we were able to check you into a room shortly after you arrived. I do hope you that you enjoyed the wedding you were...

Napa, United States
Reviewed December 8, 2016

Great hotel, very clean and very reasonably priced! The room was decorated nicely but I did notice they had the same picture on two opposing walls. Good location, close to the wine tasting routes and Napa. Family style eateries within walkable distance. We took UBER to a nice high-end restaurant across town and the charge was only $15 each way.

Review collected in partnership with Best Western
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Thank jeromep460
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

jeromep460 - Thank you for staying with us and for the kind comments. I'm glad to see you had a wonderful experience at Inn at the Vines and in the Napa Valley. We hope to see you again in the near future. Cheers!

Montreal, Canada
Reviewed December 8, 2016

Great service from at front desk, housekeeping and food & beverage at restaurant adjacent to hotel. Breakfast at Denny's was super! The location of hotel is not in the heart of Napa, however, it is very easy to get onto highway and short drive to downtown Napa. Highly recommend hotel :)

Review collected in partnership with Best Western
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Thank Monique T
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Monique T - Thank you for taking the time to write such a nice review. We thrive at giving every guest an Excellent stay. We hope you come to see us again in the near future.

Boynton Beach, Florida
Reviewed December 7, 2016

The room was simple, pleasant and convenient to our visit to the Napa Valley. Compared to many Napa inns, this motel was economical without being cheap. Included in the room rate was a breakfast coupon for each of us at the Denney's on the same lot. The service was first class and friendly.

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2Thank BelarusRich
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

BelarusRich - I love the title of your review, "Fine Wines near the Vines"! Thank you for taking the time to write this nice review. I'm so happy you enjoyed your stay with us and our hotel & staff were first class. We hope you come back and see us again soon. Cheers! Genafer, Director of Sales

Los Angeles, CA
Reviewed November 29, 2016

The Best Western Hotel Inn At The Vines is our go to hotel when we visit family in Napa. The hotel breakfast at Denny's is very good. You are really close to to the River Trail so you can walk or run to downtown Napa ( 2 miles). The price is really reasonable for Napa.

Review collected in partnership with Best Western
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2Thank Travelinmama5
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Travelinmama5 - Thank you for making us your Go To Hotel while you're here in Napa. We enjoy having you return each time and look forward to your next visit. Yes, that River Trail into downtown Napa is so convenient. See you next time! Genafer, Director of Sales

Reviewed November 26, 2016 via mobile

Outside of city limits. It's an older hotel with a Dennys next door. We had a queen room & it was spacious.Nice TV with a desk. Sink separate from the bathroom. The room was approx 16ft × 24ft. Front desk was friendly. Our door faced the outside...which I don't care for & slot of "slamming" of doors. Really just a...

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Thank 2us4girls2boys
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

2us4girls2boys - Thank you for taking the time to review our hotel. I'm sorry that you experienced any noise during your stay. I'm glad you enjoyed the rooms itself and our staff was here to help you with any of your needs. We hope you give our hotel another try if you return to the area. Thank you - Genafer,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
BEST WESTERN PLUS Inn at the Vines just received Best Western International’s highest honor, "The Chairman’s Award," for outstanding quality, design and high customer service. Travelers from all over the world choose Inn at the Vines as their vacation destination. BEST WESTERN PLUS Inn at the Vines, also nominated as one of the best hotels in Napa Valley, provides finely appointed accommodations in the heart of all there is to experience in our beautiful wine country of Northern California. Whether your travels bring you to Napa for a weekend get-away, business, family vacation, or a wedding, BEST WESTERN PLUS Inn at the Vines is ready to ensure a comfortable and memorable stay. ... more   less 

Additional Information about BEST WESTERN PLUS Inn at the Vines

Address: 100 Soscol Ave, Napa, CA 94559-4010
Location: United States > California > Napa Valley > Napa
Price Range: $114 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Inn at the Vines 3*
Number of rooms: 69
Reservation Options:
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Also Known As:
Best Western Plus Inn At The Vines Hotel Napa
Best Western Hotel Napa
Best Western Napa
Napa Best Western
BEST WESTERN PLUS Inn At The Vines Napa, Napa Valley, CA
Hotel Style:
#3 Green Hotel in Napa
#10 Family Hotel in Napa
#10 Business Hotel in Napa
#13 Romantic Hotel in Napa
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Inn at the Vines staff and other travelers.
5 questions
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Crescent City, California, United States
United Kingdom
7 months ago
San Jose, California, United States

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Questions? Get answers from BEST WESTERN PLUS Inn at the Vines staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Breakfasts included in the price of the room at Denney's on the same lot saved us some expense and the meal options were good.”
 of 5 bubbles BelarusRich, Dec 7, 2016 | Read review
“Rooms are clean and it is quiet. A Denny's is connected so there is a convenient on property dining option.”
 of 5 bubbles rfurso, Oct 30, 2016 | Read review
“Ask for the top floor”
 of 5 bubbles bpm5515, Oct 25, 2016 | Read review
“We stayed on the third floor with window facing to the south -- not much of a view.”
 of 5 bubbles kevinl146, Oct 14, 2016 | Read review
“Our room was located on the interior section of the second floor and was quiet. It had a refrigerator and a microwave.”
 of 5 bubbles cinann, Aug 28, 2016 | Read review
5 of 5
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