Finishes throughout were not complete in some places. The concept is simple and clean for how much the rooms are per nite. Simple things like having a trash at the toilet and towel hooks for wet towels ( since there is no house keeping unless requested). The air/heating system is loud and we woke up every time it went on. The walls are thin so we heard everyone in the halls. The ice machine was the most obnoxious and loud ice machine of all time. No sleeping through that and we were located down the hall. The house keepers in the hall were super sweet and kind.
Excellent hotel, accomodation is beautiful, spacious and clean. Staff are incredibly helpful and friendly nothing was too much trouble. We would absolutely not hesitate to stay here again if we were to return to Napa
Hotel is great, but they charged me twice the night I stayed, the amount they put on hold they charged it to, and I still have no anser from the hotel, I staye on september 10th. what can i do because it was not cheap at all on that dates
The room is very spacious and super clean. The bed and pillows are extremely comfortable. The staff is nice and cordial. Jeff at the front desk is very helpful. Close to everything. We had a great time staying there.
Couldn’t sleep because room next door was screaming and yelling and slamming doors. Informed front desk and they resolved issue. Sink in bathroom completely clogged and wouldn’t drain. Overall experience was not very pleasant, but I know partially out of hotels control because of other inconsiderate guests.
Great place to stay. Great staff support. Clean and quiet room. Great location. Would stay again. Can't beat the price for the area. Great restaurant within walking distance from hotel. Good value and great parking.
Looking for a reasonably priced place to rest our heads after visiting a few vineyards each day. Napa Winery Inn exceeded expectations! We were a little nervous based on the price point, but the reviews were all excellent so we took a chance. Perfect location. Near every vineyard! Excellent staff. Clean, modern, comfortable rooms. Great little breakfast each day complimentary. Highly recommend!
First of all, the staff were welcoming, hospitable, very helpful and very hard working. If anything needed attention they were took care of it immediately. The location, at the south end of the Napa Valley was still very convenient as a drive to the very north end of the valley was only 40 minutes or so. The bed was comfortable. The room was updated, clean and secure. The Napa Winery Inn was a good bargain for our 3 night stay in Napa Valley.
Located on the outskirts of Napa, this is is a convenient way to stay in the valley with a plus of a reasonable pool. Huge room, comfy bed, cold breakfast included in your stay. Smooth and easy check in and check out.
Currently staying at the Napa Winery Inn. The hotel rooms are very decent. Their remodel is nice and visually appealing. Jeffrey was SO kind at check-in we didn't have the heart to tell him the following. The stench in our room was borderline unbearable. We first noticed it when we stepped into the room and couldn't decide if it was a mildew or sewer smell. We opened windows and went to dinner. Upon return the room had aired out some, but the smell was still pungent. We eventually couldn't take it and tried to pin down the smell. We discovered the smell comes from the sink about 2 seconds after shutting off the water. It literally smells like a sewer. The water itself doesn't smell, or taste strange. The smell comes from the stink drain. My assumption is someone put egg shells or a piece of egg down the sink. The other option would be sewer gas backup. We didn't ask to switch rooms because I wasn't convinced another room would smell any different. Around bedtime I ended up putting the drain plug down and it stopped the smell from the sink. Our first impression of the place due to the smell was awful. In hindsight without the smell it was a very decent hotel especially for the price compared to other options at the moment. Also upon discovering that putting the drain plug down pretty much eliminated the smell come morning I would have requested a different room which I'm sure would have been accommodated.…