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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#12 of 32 hotels in Napa
Location
4.7
Cleanliness
4.7
Service
4.5
Value
4.1
Travelers' Choice
GreenLeaders Gold level
Andaz Napa. A fresh, relaxed take on modern travel that embodies the art of living well by infusing local authentic experiences, inspiring design the highest levels of service and a sophisticated sense of place. This lifestyle boutique hotel combines understated elegance with all the enthusiasm of a gracious local host, ideally situated in the heart of downtown Napa. Steps away are various attractions such as world-class wine tasting rooms and restaurants, boutique shopping, art museums, The Napa Valley Opera House, Uptown Theater and much more. The uniqueness of Andaz begins the moment you arrive. An Andaz host will greet you, and can check you in on the way to your room or you can take a moment and enjoy a complimentary beverage in the Andaz lounge while you check in. Our lounge is an open, communal space that replaces the traditional lobby and is perfect for drinks in the evening or a quick coffee in the morning. Our rooms feature luxurious king beds, 9-foot ceilings, hickory hardwood floors, and Eastern White Marble bathrooms with oversized walk-in showers and waterfall shower heads. We also offer complimentary wired and wireless internet, complimentary self-parking and complimentary non-alcoholic beverages and snacks.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Evening entertainment
Airport transportation
Business Center with Internet Access
Parking garage
Wifi
Restaurant
Breakfast in the room
Complimentary Instant Coffee
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Flatscreen TV
On-demand movies
Iron
Laptop safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English
Hotel links
Special Rate:Member Rate
2868Reviews23Q+A100Room tips
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Esther H wrote a review Sep 21
1 contribution
The hotel room was quite run down. The sink drain in the bathrooms were rusty, closet light wasn't working, found Advil pills on the group from previous occupants. Housekeeping left the room unfinished, they did swap out the towels but didn't make the beds Concierge service was non-existent (didn't pick up phone and wasn't at desk) Overall unpleasant experience and had a huge quality difference than other Andaz properties.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hans W wrote a review Aug 2022
Rocklin, CA191 contributions65 helpful votes
Hotel's Favorite
We recently had a great stay at the Hyatt Andaz in Napa. The hotel was located right downtown and provided a great location for walking around town for food and drinks. We utilized car service for tasting throughout the valley. We will certainly stay at the Andaz again!
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Laura S wrote a review Sep 21
5 contributions
Excellent Hotel to come home to at the end of a long day of wine tasting. Dropped into the soaking tub before heading downstair for cocktails and appetizers on the mezzanine. Total luxurious comfort and fun.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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JDUBSKI2022 wrote a review Sep 20
1 contribution
Great hotel, great rooms and great service! I would recommend this hotel to others and next time i will try the breakfast!! As i stated early charging for a cup of coffee seems odd for a hotel that is this nice. Thank you for the support.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sean M wrote a review Sep 18
Wallingford, Connecticut21 contributions9 helpful votes
Andaz, is located in the heart of napa, you can walk to most places. Across the street is a first class restaurant, there are at least 3 tasting rooms a stumble away from the entrance. AND, to top it off, free parking.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PAA1808 wrote a review Sep 15
Washington DC, District of Columbia9 contributions
+1
Location is the reason why you would choose the Andaz Napa which is why it is getting a 2. We were here for my husband’s business trip with at least a half dozen rooms booked & paying 700-800$ a night. Our initial room was TINY. Upon arrival, it was clear our room didn’t receive much attention. The fridge had not been cleaned out and a half drank bottle of wine was still in there. Our bed cover was ripped. The desk looked as if it was from a yard sale. I promptly went to call the front desk and the handset was not connected to the phone, not by cord & not wireless. I went to the front desk and we were upgraded to a junior suite, they said no charge but we check out Monday so stay tuned. The best thing this hotel has going for it is Anna (pronounced like Frozen’s Anna) at the front desk! WHAT A GEM! She not only upgraded us but came with me to move everything! And we chit chatted the whole time which made me forget the terrible room in the first place. The day before Anna dealt with one of my husband’s colleagues who was ironing her pants and the iron was rusty inside so it stained the pants when the steam came out. Anna insisted on sending them out to the Drycleaners at no charge. She is patience, kind, understanding, cheerful and professional. She is a member of Gen Z and represents it well. Rumor has it this hotel is going to go under a massive renovation - and it DESPERATELY needs it. Even our upgraded suite’s furniture appeared to be from a thrift shop - definitely had seen better days. And we didnt have a top sheet on our bed - yuck. I do understand that the hospitality industry is in need of workers. The sales event did send up cookies and a bottle of wine which was a kind gesture. Take note the website says fridges are stocked with complementary beverages and snacks, they are not. Walmart is an easy 2 mile drive but not walkable.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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miriMomma wrote a review Sep 13
1 contribution
What a pleasurable experience from beginning to end! I won’t go into details but this is a highly rated hotel in downtown Napa that’s steps away from some of the best restaurants and rooftops and a quick drive away from the top vineyards. Make no mistake and book this hotel for your stay in your downtown Napa!
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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TreyJacobson wrote a review Sep 11
San Antonio, Texas239 contributions339 helpful votes
My wife, adult daughter and I stayed at Andaz for a weekend wine trip. While we've been to the area on prior trips, this was our first stay in the city. This property is perfectly situated in downtown for walking to restaurants, bars, tasting rooms. Oxbow Market, etc. It is an urban hotel with entry directly off the street, and has a rear access parking garage for guests. We ate breakfast in the restaurant twice, but service seemed slow to us. There is also a coffee shop/bar in the lobby, but it never really appealed to us. We walked 4 blocks to Starbucks one day since we woke before it opened. Rooms and beds were comfy, in a modern design room. We WILL be back later this year (already booked), since we LOVED the convenient location and overall environment. Recommended!
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Date of stay: July 2022
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1 Helpful vote
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marcX5543KQ wrote a review Sep 7
Springfield, Missouri1 contribution
The property is in the heart of Napa and the service is stellar. However they limit Hyatt reward members to only certain times of the year which is very restrictive. However if you can get in I believe it’s the best place in Napa Valley
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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crowcrow24 wrote a review Sep 7
Dallas, Texas4 contributions2 helpful votes
Hotel is really nice. We loved the location. Shout out to the valet guys. They are so nice and we never waited long for our car. Staff in general was amazing! Everyone is so nice! Room was always clean. Roberto is a rock star!
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$409 - $640 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
avia napa hotel napa, avia hotel napa
FORMERLY KNOWN AS
AVIA Napa
LOCATION
United StatesCaliforniaNapa ValleyNapa
NUMBER OF ROOMS
141
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Frequently Asked Questions about Andaz Napa
Which popular attractions are close to Andaz Napa?
Nearby attractions include The Uptown Theatre (0.1 miles), Quent Cordair Fine Art (0.08 miles), and The Blue Note Napa (0.2 miles).
What are some of the property amenities at Andaz Napa?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Andaz Napa?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Andaz Napa?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Andaz Napa?
Conveniently located restaurants include Cole's Chop House, Grace's Table, and Bounty Hunter Wine Bar & Smokin’ BBQ.
Are there opportunities to exercise at Andaz Napa?
Yes, guests have access to a fitness center during their stay.
Does Andaz Napa have airport transportation?
Yes, Andaz Napa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Andaz Napa located near the city center?
Yes, it is 0.2 miles away from the center of Napa.
Are any cleaning services offered at Andaz Napa?
Yes, dry cleaning and laundry service are offered to guests.
Does Andaz Napa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Andaz Napa?
Many travelers enjoy visiting Napa Valley Opera House (0.2 miles) and Napa 9/11 Memorial Garden (0.2 miles).