Andaz Napa
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About

4.5
#16 of 31 hotels in Napa
Location
4.7
Cleanliness
4.7
Service
4.5
Value
4.1
Andaz Napa. A fresh, relaxed take on modern travel that embodies the art of living well by infusing local authentic experiences, inspiring design the highest levels of service and a sophisticated sense of place. This lifestyle boutique hotel combines understated elegance with all the enthusiasm of a gracious local host, ideally situated in the heart of downtown Napa. Steps away are various attractions such as world-class wine tasting rooms and restaurants, boutique shopping, art museums, The Napa Valley Opera House, Uptown Theater and much more. The uniqueness of Andaz begins the moment you arrive. An Andaz host will greet you, and can check you in on the way to your room or you can take a moment and enjoy a complimentary beverage in the Andaz lounge while you check in. Our lounge is an open, communal space that replaces the traditional lobby and is perfect for drinks in the evening or a quick coffee in the morning. Our rooms feature luxurious king beds, 9-foot ceilings, hickory hardwood floors, and Eastern White Marble bathrooms with oversized walk-in showers and waterfall shower heads. We also offer complimentary wired and wireless internet, complimentary self-parking and complimentary non-alcoholic beverages and snacks.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Evening entertainment
Airport transportation
Business Center with Internet Access
Parking garage
Wifi
Restaurant
Breakfast in the room
Complimentary Instant Coffee
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Allergy-free room
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Flatscreen TV
On-demand movies
Iron
Laptop safe
Wake-up service / alarm clock
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Trendy
Modern
Languages Spoken
English

Location

1450 First Street, Napa, CA 94559-2843
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Metropolitan Oakland Intl Airport
Sonoma County Airport
31.9 mi
See all flights
4.5
4.5 of 5 bubbles3,022 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Andaz Napa garners praise for its spotless premises and prime downtown location, convenient for exploring Napa's culinary and nightlife offerings. The hotel's atmosphere is frequently described as lively and modern, complete with live music, although noise levels can be a concern for some. Guests commend the attentive service, though it's not without occasional lapses in efficiency. Opinions on the rooms are mixed; they are spacious and stylish but sometimes fall short on maintenance. The lack of an on-site gym and perceived value for money are areas where the hotel draws criticism.
Location
Central
Atmosphere
Lively
Rooms
Modern
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Well-appointed

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3,022Reviews24Q+A100Room tips
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Detailed Reviews
Hans W wrote a review Aug 2022
Rocklin, CA188 contributions68 helpful votes
Hotel's Favorite
5.0 of 5 bubbles
We recently had a great stay at the Hyatt Andaz in Napa. The hotel was located right downtown and provided a great location for walking around town for food and drinks. We utilized car service for tasting throughout the valley. We will certainly stay at the Andaz again!
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roving216300 wrote a review Feb 2020
1 contribution
5.0 of 5 bubbles
Stayed in the junior suite with my husband. The room rate was great for the location and the room which included a fireplace, stand alone tub next to the bed, huge walk-in shower with a rainfall shower head, and the list goes on. The room was very spacious. The entire hotel is cute and cozy. There are multiple areas to hangout and relax. Service was excellent. All staff members were very kind, respectful, and helpful. The hotel appeared very clean, as well as, our room. This is arguably the best hotel experience I have had....ever. I was torn between the Napa River Inn and this hotel. I have not experienced the other hotel, but regarding location, I'd say both are great and not very far apart. Both are downtown so you can easily walk anywhere downtown and get back safely to your hotel room. I definitely plan to return and would strongly recommend this hotel to anyone. (this review was not part of a promotion, but I'd totally accept a promotional offer for round two =D )
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from jacksmock, Front Office Manager at Andaz Napa
Responded Feb 21, 2020
Thank you for the amazing review Roving216300!! We love our hotel's location and it is great to see you did as well. We certainly appreciate the recommendation and we are looking forward to round II :)
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Meander51442238181 wrote a review Jan 2020
2 contributions
5.0 of 5 bubbles
We were greeted by very friendly and professional staff when we entered the hotel, and were offered a complimentary glass of wine to bring up to our room upon check-in. The location of the hotel is awesome; we were able to walk to local bars and restaurants, and a 7-minute Uber to the Oxbow Market. The hotel room was clean and smelled clean, too. Bed was super comfy. We will definitely be back!
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AndazNapaStaff, Manager at Andaz Napa
Responded Jan 27, 2020
What an awesome review! Thank you for taking time to provide us with feedback. We're looking forward to your next stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
coreylewis2020 wrote a review Feb 2020
1 contribution
5.0 of 5 bubbles
I was attending for an annual company meeting hosted. We arrived early and the front desk staff was fantastic. Upon arrival they gave us a refillable water bottle for the trip which you could refill at a station on every floor. More hotels need to do this as opposed to disposable water bottles. They also gave us a glass of wine upon check in and the wine was really good. It was a nice touch being in Napa.

Rooms were very clean/modern. Bed was comfy. Nice spacious bathroom and shower.

Walking distance to great local restaurants/bars.

Last, the event staff was perfect. They room setup was great. They were attentive to our needs by bringing us coffee/tea and having a team come in occasionally to clean up. They also had someone come each morning to ensure our projector/audio was working properly. Overall, a very smooth experience and I would recommend us to come back here next year!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from jacksmock, Front Office Manager at Andaz Napa
Responded Feb 9, 2020
Thank you very much for your kind comments. We are thrilled you had such a wonderful experience during your recent visit at our hotel. It is great to hear you enjoyed our reusable water program! Hope to welcome you back again very soon!
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PSanti001 wrote a review Feb 2020
Philippines25 contributions34 helpful votes
5.0 of 5 bubbles
Me and my wife enjoyed our recent stay here. The only issue is that they roomed us in 2309 a room who was right in front of the 2nd floor bar/deck. A bit noisy on a Saturday night and we couldn’t open our curtains as people can look inside our room haha they supplied ear plugs. I gave a 5-star as not that big of an issue for us but will be for some I’m sure. They shouild have informed us of the situation ahead of time. They gave us late checkout the next day 2PM upon request (totally unrelated to room location) so evened this item out
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AndazNapaStaff, Manager at Andaz Napa
Responded Feb 19, 2020
Hello PSanti001! Thank you for taking the time to provide us with a review. We appreciate the kind words, as well as the constructive feedback. Your message was forwarded to our Front Office, and has been addressed. It will definitely help with future guests. Thanks again!
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Travelingandtastingtheworld wrote a review Nov 2020
Dallas, Texas720 contributions169 helpful votes
+1
4.0 of 5 bubbles
I spent 3 nights here at this property last week. I’ve stayed at plenty of Andaz locations.

The non front desk staff was very friendly and helpful.

The rooms are very clean but getting on the worn side.

The location is in the middle of downtown Napa and you can pretty much walk anywhere.

I was not a fan of the $10 allowance to get snacks and drinks because that only covers two items because they took away the free minibar due to COVID.

Overall an average stay but the Archer hotel is a block down and looks much nicer
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Date of stay: November 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aaron Garcia, Guest Services / Front Office at Andaz Napa
Responded Dec 18, 2020
Thank you for your review. We sincerely apologize for the inconvenience this may have caused during your recent stay. We will be sharing your feedback with our team as we work to improve future experiences for guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Richard Hornsby wrote a review Oct 2020
Orlando, Florida58 contributions16 helpful votes
4.0 of 5 bubbles
We recently visited Napa and stayed at the Andaz. My experience was pleasant, the hotel was modern, and the staff was pleasant. They were operating under COVID precautions, so certain services were limited but they took the precautions seriously. My only recommendation would be that if you are travelling from the East Coast, ask for a room on the front side (roadside) of the building. They have music on the patio in the evening until 9PM, which wouldn't be important, but when you're jet lagged and going to sleep early, the noise isn't helpful. On a positive note, the breakfast at the hotel was amazing.
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Review collected in partnership with Hyatt Hotels
Date of stay: October 2020
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aaron Garcia, Guest Services / Front Office at Andaz Napa
Responded Dec 5, 2020
Thank you for your review for our hotel! It is great to hear you enjoyed your time with us. We We appreciate your compliment on our associates and COVID precautions. Please come back and see us again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
wew123447 wrote a review Sep 2020
Los Angeles, California1 contribution
4.0 of 5 bubbles
I rated this hotel as very good instead of excellent because I purchased the rate with a $20 breakfast credit each morning we were there. They only provide one person with the $20 credit, so the other individuals in the room had to pay for breakfast. I thought that the advertising was a bit deceiving. Otherwise the stay was great.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jack Smock, Other at Andaz Napa
Responded Sep 15, 2020
Thank you for choosing the Andaz in Napa. We're sorry to hear that we overcharged you for breakfast. The $20 breakfast credit is actually good for up to two guests in the room, however, it is based off of the number of occupants listed on the reservation in the room. Our team should have caught this upon your arrival but we would still be happy to correctly adjust off the second breakfast. Please feel free to reach out to myself or the manager on duty and we would be more than willing to assist. It is great to hear you enjoyed the rest of your visit and we hope to have you back again soon!
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hanssep wrote a review Jan 2020
Foster City, California19 contributions20 helpful votes
3.0 of 5 bubbles
We spend the night in a junior suite on December 29th, room 232. One can interpret "boutique" in a number of ways: "small, cozy, personal, quirky" or a fancy way of saying "overpriced". Andaz is the latter. Customer service is great but it doesn't make up for some of the annoyances.

Entering the lobby is an adventure as it's not clear where the reception area is. There is a loud bar in the lobby and the reception area are a number of tables in a dark area. Our room wasn't ready yet when we checked in at 3:30pm. This will happen a lot I guess as check-out is at 12. So expect to have to wait for your room. A free glass of wine was offered which is nice.

The suite was nice but nothing exceptional. And again Andaz seems to have the idea that customers want to go on an adventure to find light switches. Not unique to this hotel but every hotel room should have big, easy to find light switches. Top tip: the light switch for the bath tub area is a hidden, unlabeled switch next to the bed at the opposite corner of the room. And good luck finding out how the tub's shower head works...

On first glance the mini bar was promising with what seemed a great assortment of free items. Dissapointment set in when the mini bar was almost empty and hadn't been restocked. You might comment: "but why didn't you contact reception"? We did but for almost $400/night I shouldn't have to contact reception. Also: $54 (+ tax, + service fee) for a half bottle of wine?

There are other, better more affordable hotels in Napa. If you like to pay too much and love to be confused all the time go to Andaz.
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Date of stay: December 2019
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from jacksmock, Front Office Manager at Andaz Napa
Responded Jan 4, 2020
It is certainly disappointing to see how underwhelming your visit was. I will be sure to share your comments with management to ensure everything that can be done to avoid future confusion is addressed. I understand that your visit was not a perfect one but I believe our hotel is a special and unique property and we hope to have you back again with us in the future.
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innavilig wrote a review Aug 2021
Garden City, New York16 contributions27 helpful votes
4.0 of 5 bubbles
Hotel is very clean, rooms are big and beds are comfortable, stuff is friendly, service is okay (a bit on a slower end but we New Yorkers need everything to be done in super speed)! Masks were required everywhere back in May of 2021, rooms were not cleaned on daily basis due to exposure concerns. Rooftop bar serves great drinks, we did not like the food (found it too be spicy) there is live music on certain days - you can cozy up by fire and relax. If you have hotel app - you can check in while taking taxi from the airport and get your keys the minute you walk into the lobby. The best feature of the hotel is location - you can walk to local shops, restraints and bars, wine stores and Starbucks. Overall pleasant experience!!!
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Date of stay: May 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brad Nelson, Guest Services / Front Office at Andaz Napa
Responded Sep 4, 2021
Thank you so much for your feedback! We hope to see you again the next time you are in Napa!
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Answer from tbbrentwood
4 contributions
We haven't had the opportunity to stay in the "Large Loft Terrace Suite;" However, the regular rooms are very nice, so I'm sure the suite will be great!
Billie Jo T asked a question Aug 2022
Pennington, New Jersey40 contributions2 helpful votes
How much is parking? Self park or valet only?
Answer from smbny9
Washington Township, New Jersey1 contribution1 helpful vote
No fee for parking. Self parking accommodations in rear parking structure.
Answer from Guest Services
Hi there! The soap we use is from Malin+Goetz
Answer from Don H
Princeville, Hawaii100 contributions52 helpful votes
Renting a car is the best option if you are staying overnight. Otherwise take a day trip using a touring company. Make sure to see the Village at the Meritage Resort.
Lindsey B asked a question Jun 2020
Is there a pool?
Answer from Jack Smock
Napa, California
We do not have a pool at our property.
carl wrote a tip Nov 2023
Los Angeles, California1 contribution
1.0 of 5 bubbles
"Avoid this place"
Read full review
Darrin J wrote a tip Oct 2023
San Jose, California11 contributions
1.0 of 5 bubbles
"Avoid hotel altogether"
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kathy m wrote a tip Sep 2023
14 contributions
3.0 of 5 bubbles
"I would go out to the nearby restaurants as the food is just okay"
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784arthurc wrote a tip Jul 2023
Republic, Missouri96 contributions28 helpful votes
4.0 of 5 bubbles
"Not what I expected,"
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Mary K wrote a tip May 2023
1 contribution
2.0 of 5 bubbles
"Steer clear until they update and make sure you dont get a room over the back alley."
Read full review
Not the right property for you?
There are more places to choose from in the Napa area.
PRICE RANGE
$375 - $629 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
avia napa hotel napa, avia hotel napa
FORMERLY KNOWN AS
AVIA Napa
LOCATION
United StatesCaliforniaNapa ValleyNapa
NUMBER OF ROOMS
141
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ANDAZ NAPA - Updated 2024

Frequently Asked Questions about Andaz Napa
Which popular attractions are close to Andaz Napa?
Nearby attractions include The Uptown Theatre (0.1 miles), Quent Cordair Fine Art (0.08 miles), and Napa Valley Opera House (0.2 miles).
What are some of the property amenities at Andaz Napa?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Andaz Napa?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Andaz Napa?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Andaz Napa?
Conveniently located restaurants include Cole's Chop House, Grace's Table, and Carpe Diem Restaurant & Bar.
Are there opportunities to exercise at Andaz Napa?
Yes, guests have access to a fitness center during their stay.
Does Andaz Napa have airport transportation?
Yes, Andaz Napa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Andaz Napa located near the city center?
Yes, it is 0.2 miles away from the center of Napa.
Are any cleaning services offered at Andaz Napa?
Yes, dry cleaning and laundry service are offered to guests.
Does Andaz Napa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Andaz Napa?
Many travelers enjoy visiting Napa Valley Opera House (0.2 miles) and Napa 9/11 Memorial Garden (0.2 miles).
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