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Silverado Resort and Spa, a Dolce by Wyndham

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1600 Atlas Peak Rd, Napa, CA 94558-1425
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (841)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Updated 07/13/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/13/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 30 hotels in Napa
Location
Cleanliness
Service
Value
Travelers' Choice
Silverado Resort and Spa is a luxury resort in the heart of the world-famous Napa Valley Wine Country. Whether you come to the Northern California area for relaxation, adventure or business, find it here. Located just an hour north of San Francisco, Silverado is tucked away from the city while still being close to the Bay Area action. The soothing, full-service spa sets the stage for relaxing comfort, offering massages, facials, manicures, pedicures and more. But there's more to Silverado Resort and Spa than just soothing stays. Two PGA championship golf courses, which are overseen by World Golf Hall of Fame member, former lead golf analyst for NBC Sports, and resort co-owner Johnny Miller, 13 lighted tennis courts, and biking and hiking trails on-site ensure excitement at every corner. And thanks to its Napa Valley Wine Country location, it's all close to more than 400 wineries. The fine and casual dining within the resort's restaurants pair nicely with local wines.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Shuttle bus service
Electric vehicle charging station
Parking
Wifi
Hot tub
Adult pool
Outdoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Kids' meals
Outdoor dining area
Wine / champagne
Golf course
Tennis court
Bicycle tours
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Bathrobes
Air conditioning
Fireplace
Housekeeping
Private balcony
Kitchenette
Microwave
Flatscreen TV
Room service
Safe
VIP room facilities
Iron
Refrigerator
iPod docking station
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Business
Languages Spoken
English, Spanish
4736Reviews40Q+A100Room tips
Traveler rating
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Popular mentions
GenGen71 wrote a review Jul 2021
San Jose, California58 contributions40 helpful votes
We stayed in the cottage one bedroom suite during our wedding weekend in Napa. This is a really nice place. If you are looking for a suite for your wedding party to get ready and be together for the day this is a great place! We stayed in the cottage one bedroom suite which had a king bed, full length mirror, a kitchen and living room big enough for our group to all be there and snack on a charcuterie tray with mimosas and get our hair and make up done with the natural light from the large patio door and perfect full length mirror to see our wedding attire. The only recommendation is to have room service late night. The only place to get something to eat after 6pm is the lobby bar with a limited menu which is really busy with hungry guests.
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Date of stay: June 2021Trip type: Traveled as a couple
1 Helpful vote
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Jarrod wrote a review Jul 2021
Rancho Cucamonga, California13 contributions1 helpful vote
+1
I wish I could give this property a higher review… it is beautiful and the location is stunning. Unfortunately, that’s where the good things about Silverado end and where everything else begins to fall apart. After arriving late (near midnight), I had to help my bellman find the room. Once we found it, the room is dated with wood cracked and baseboards in need of repair. As I jumped into bed around 1am, I was hoping to get a good rest for my meetings that started the next day. Around 5am, I wake up thinking there’s no way they could be doing what I’m hearing at this time of the morning… mowing the lawn, yet indeed they were! Just 20 feet from my front door they were mowing the lawn at 5am! I quickly called the front desk and the woman I spoke to had no idea how to answer. She consulted a co-worker who said that was part of the HOA and they had no control over the lawn mowing schedule. So after getting about 4 hours of sleep, I got up, listened to mowers shout at each other over the roar of the mowers and started the day. Once in the conference center, I was so excited to see colleagues I hadn’t seen in years. Right in the middle of a presentation by one of our guest speakers, loud music started playing right outside the conference room… so loud in fact, everyone looked at each other and was in amazement that here we are trying to have a conference yet the music is so loud, it’s distracting. It ends up being John McEnroe, the tennis player who apparently has a band and sings covers! No doubt that was a cool moment when we learned who it was, but all the hotel could say was, “…we’re sorry for the oversight in scheduling” as he played on, song after song, while we were trying to hear each other share questions of our guest speaker. That evening after dinner, I thought, “Surely I’ll get a good rest since they won’t be out mowing the lawn tomorrow…”, yet here I am at 5am hearing the same alarm clock that I can’t begin to put in words how frustrated I am…
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Date of stay: July 2021Trip type: Traveled on business
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Response from General Manager, General Manager at Silverado Resort and Spa, a Dolce by Wyndham
Responded 2 weeks ago
Dear Jarrod, We appreciate you staying with us during your recent visit. We always strive to exceed the needs of our guests and sincerely apologize that your experience did not meet your expectations. We can understand your frustrations in not getting a good night of sleep and the noise that you had over your meeting. We can assure you that your account of events has been discussed with our staff so we can improve upon those types of challenges in the future. We sincerely hope that the next time your travels bring you back to the Napa Valley, that you will give us another opportunity.
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732pendley wrote a review Jul 2021
Connecticut1 contribution1 helpful vote
Couldn't check us in on time. Vacant concierge desk. Dirty cottage suite, filthy Grill Restaurant (flies everywhere inside and out). Front desk had line almost out the door as they were "training staff" on busy guests. I can't think of anything which worked well. Expensive but well below average in every category. Don't spoil your Napa Valley vacation by staying here. I felt badly for staff as they wanted to do better but seemed poorly led, unmotivated, didn't know how to help and were either poorly trained or not trained at all. Try somewhere else.
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Date of stay: July 2021
Value
Rooms
Service
Room Tip: Be prepared to clean your own room. Bring carpet fresh.
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Response from General Manager, General Manager at Silverado Resort and Spa, a Dolce by Wyndham
Responded 2 weeks ago
Our team appreciates you taking the time to share your feedback concerning our property. We apologize that our guest accommodations and service did not meet your expectations. While this is not the typical experience of our guests, we highly value their comments and will share yours with our housekeeping and front desk teams as we work towards continuously improving guest accommodations and services. Given another opportunity, we would like to provide you with the stay you expected.
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James G wrote a review Jul 2021
Madison, Wisconsin4 contributions1 helpful vote
The hotel looks the part and has some nice amenities, but we just didn't really feel the love from the place. This does look like a nice place to say if your are golfing. The bar wasn't even open during the week, what' up with that?!
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Date of stay: May 2021
Location
Service
Sleep Quality
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Response from General Manager, General Manager at Silverado Resort and Spa, a Dolce by Wyndham
Responded 3 weeks ago
Dear James, Thank you for sharing your valuable feedback. We apologize for the disappointment you felt that our bar was not open during your stay; our current operating hours are listed on our website. Please come back and see us again and utilize some of our wonderful amenities.
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Paprika25 wrote a review Jul 2021
California213 contributions53 helpful votes
Got a one bedroom cottage last minute as friend and I were driving around northern CA exploring towns on a spontaneous getaway. Good front desk staff at check in. Got 2 nights. Enjoyed the pool chairs and pool. A kid puked in the pool so that was that, hah. Did not eat there but was central to restaurants in Yountville and Napa. Good view of golf course from balcony of cottage. Cons: The living room had old food crumbs and popcorn on the couches and floor when we got to the room. Called housekeeping the next morning (didn't want to bother them in the evening) at 9am and were told they'll take care of it. Come 2pm, and still the room is filthy. Called again, no answer. Called operator. This woman with not a great attitude answered and said her name was Maria. TL;DR She has zero skills in customer service. Said: "well, that's housekeeping." So once I asked what she wants to do about them not answering the phone, and us having checked into a filthy cottage, she repeated, "that's housekeeping." I advised her that we would either need the room cleaned now, or need to be moved into a new cottage. She said "fine, I'll call them." And hung up. Housekeeping called me back in a few minutes, and about 30 minutes later sent someone to vacuum up the couches and floor. Day 3, check out. Got a text that if we text the number back, we will get the invoice emailed to us directly. Did that. Hours later, no invoice. Call the resort and get Maria again. When I ask about the missing invoice, she says, verbatim "well, I mean... it's supposed to be 24 hours... sooooo...." hahahaha I have never had anyone so unskilled work at customer service before and I have traveled around the world alone and with friends. We thanked her and disconnected. Texted the number back after a few more hours, and they informed me they didn't have an email on file for us so can't send an invoice until I send them an email address. Done and done, Kari took care of it just fine. Maria could've easily been more helpful over the phone, both times we interacted with her. Maybe she's having a bad few days. But her job.... I mean... is customer service. She's the voice of your resort as she is the operator answering the phones. Either she needs remediation training in how to do that job, or find a new job where her bad attitude finds a better fit (not in customer service).
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Date of stay: July 2021Trip type: Traveled with friends
1 Helpful vote
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Response from General Manager, Agency / Consultant at Silverado Resort and Spa, a Dolce by Wyndham
Responded 3 weeks ago
Thank you for taking the time to share your feedback. While we're thrilled that there were aspects of your stay that you enjoyed, such as our relaxing pool and beautiful views, we regret to have fallen short in terms of service and apologize for any unpleasant interactions you had with our team. We will be sure to discuss this matter internally. We appreciate you choosing us for your lodging needs, and we hope your next trip goes more smoothly.
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PRICE RANGE
$251 - $617 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
silverado hotel napa, silverado resort napa
LOCATION
United StatesCaliforniaNapa ValleyNapa
NUMBER OF ROOMS
349
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Frequently Asked Questions about Silverado Resort and Spa, a Dolce by Wyndham
Which popular attractions are close to Silverado Resort and Spa, a Dolce by Wyndham?
Nearby attractions include Jarvis Estate (2.7 miles), The Grape Escape (4.9 miles), and Oxbow Public Market (3.4 miles).
What are some of the property amenities at Silverado Resort and Spa, a Dolce by Wyndham?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Silverado Resort and Spa, a Dolce by Wyndham?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Silverado Resort and Spa, a Dolce by Wyndham?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Silverado Resort and Spa, a Dolce by Wyndham?
Yes, free parking is available to guests.
What are some restaurants close to Silverado Resort and Spa, a Dolce by Wyndham?
Conveniently located restaurants include Cordeiro's Steakhouse, Bistro Don Giovanni, and Galpao Gaucho Brazilian Steakhouse.
Are there opportunities to exercise at Silverado Resort and Spa, a Dolce by Wyndham?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Silverado Resort and Spa, a Dolce by Wyndham?
Yes, dry cleaning and laundry service are offered to guests.
Does Silverado Resort and Spa, a Dolce by Wyndham offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Silverado Resort and Spa, a Dolce by Wyndham?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Silverado Resort and Spa, a Dolce by Wyndham?
Many travelers enjoy visiting Napa Valley Opera House (3.6 miles) and Napa 9/11 Memorial Garden (3.6 miles).