Silverado Resort

Silverado Resort

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Panorama at the Silverado Resort and Spa
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Silverado Resort and Spa
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Fully refundable before Fri, Jun 7
$339
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

3.5
#4 of 4 resorts in Napa
Location
4.3
Cleanliness
4.2
Service
3.5
Value
3.2
A California landmark for more than 150 years, Silverado Resort is a captivating place that must be experienced. Set on 1,200 rolling acres of oak groves and vineyards in the heart of Napa Valley, Silverado Resort combines luxurious accommodations with contemporary meeting facilities, world-class dining, full-service spa amenities, and endless recreational possibilities including two PGA championship golf courses and an award-winning tennis program.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Children's television networks
Electric vehicle charging station
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Golf course
Tennis court
Aerobics
Bicycle tours
Patio
Tennis court offsite
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Sun loungers / beach chairs
Sun terrace
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Room features
Bathrobes
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Refrigerator
Kitchenware
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Park View
Mountain View
Languages Spoken
English, Spanish

Location

1600 Atlas Peak Road, Napa, CA 94558
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 36 out of 100
36
Metropolitan Oakland Intl Airport
43.4 mi
See all flights
Sonoma County Airport
31.5 mi
See all flights
3.5
3.5 of 5 bubbles130 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled among picturesque landscapes, Silverado Resort appears to divide opinion among its guests. While the resort is commended for its cleanliness and some find the rooms modern and comfortable, several reviewers feel that it doesn't offer good value, with complaints about overpricing and underwhelming services. The service quality also seems to be a hit or miss, with experiences ranging from friendly to unresponsive staff. Although the resort's atmosphere is generally appreciated for its clean spaces and nice restaurant, critics speak of rooms that sometimes feel dark and musty. Amenities receive mixed reviews, with some guests enjoying the facilities, but others pointing out limitations.
Atmosphere
Inviting
Rooms
Mixed
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Mixed

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130Reviews44Q+A31Room tips
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Detailed Reviews
Lynne C wrote a review Apr 2023
3 contributions1 helpful vote
4.0 of 5 bubbles
We stayed in a 3 bedroom townhouse in Oak Creek (Silverado Resort is huge and has many options) because there were two couples and one single. The house was very nice, clean, comfortable, and updated. I was surprised though by the lack of items and services (no description of activities available at the resort by the front desk or in the house) since the cost of the house was quite expensive. When we first arrived, the WiFi was not working properly and the IT person was not very helpful. Luckily, one of our party was knowledgeable about WiFi and able to reset the modem and get it going again. Our first morning we woke to find only decaffeinated coffee. We called the front desk and coffee arrived quickly but in Keurig cups...we had a drip coffee machine. We ended up going to the front desk to get the correct coffee ourselves. There was also no ice, kitchen towels, or a cutting board.
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Date of stay: April 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Traveled as a couple
Room Tip: Make sure your house/condo has basic amenities such as coffee and ice right away when you check in.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Silverado Resort, Marketing at Silverado Resort
Responded Jun 27, 2023
Dear Lynne, Thank you for your honest and detailed review. We strive to exceed our guest expectations by providing the best room and the right service to make every stay relaxing and filled with positive interactions. We are sorry to hear that you were placed in a troublesome situation. Your feedback is important to us and will be shared with our team so that the appropriate improvements can be made. Sincerely, Silverado Resort Management
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O RH wrote a review Apr 2022
1 contribution
3.0 of 5 bubbles
I stayed there and the place is nice. Unfortunately, the room I stayed in was noisy. The A/C and refrigerators make more noise than the standard equipment. The A/C at the top of the ceiling has two beam lights that stay ON all time and that makes it harder to rest. The outdoors makes you feel good, the staff are friendly and I genuinely believe that they strive but in the end, if you pay for a room at Silverado, you should expect a decent room (not talking about luxury but just a well-kept place with attention to detail) and that did not happen this time. I don't feel like I had a fair chance to rest and that is the reason behind my review.
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Date of stay: April 2022
2.0 of 5 bubblesValue
5.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Silverado Resort
Responded Apr 21, 2022
Thank you for choosing to stay with us. It is awesome to see that you found our staff to be friendly and helpful. Please know that we will be meeting with our team to work towards resolving the noise issues you mentioned. We thank you for your valuable feedback and we hope you will allow us another opportunity to host you again in the future; we want to go above and beyond your expectations.
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A lot to digest? Read an AI-generated summary of recent traveler reviews.
Nadine P wrote a review Apr 2024
4 contributions1 helpful vote
3.0 of 5 bubbles
We were sold a "Golfers Dream Package" for April 21 - 26. Not much of a dream. when I made my tee times, for my four days of golf, I was informed that the North course was being aerated and we could only play the south. That was fine, but they failed to mention that the South course was aerated the week before, it was cart path only, and lots of cart path construction. The fairways and greens were in pretty bad shape, because of the aeration.

I will say the golf staff was wonderful with holding our clubs and having them ready for us each day.

Silverado sent and email regarding early check in, when I requested it we were told that we could just come and check in and they would hold our bags and put them in the room when the room was ready. When we got there no one offered us the option of holding our bags. We did get a key and when the room was available we were informed. Unfortunately they forgot to tell us it was on the second floor. We were in the dark when we returned to the property and had a bit of a problem finding our room.

The room was fine and very close to the golf course which was helpful.

My husband would like to go back some day when both courses are open and in better shape.
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Date of stay: April 2024
2.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
Room Tip: Make sure there is no construction or aeration going on at golf course if you plan on golfing.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Resort Manager, Owner at Silverado Resort
Responded 3 weeks ago
Dear Nadine, Thank you for sharing your experience with us. We appreciate your patience and understanding, and we'll ensure that your feedback is addressed with our team to prevent similar issues in the future. We hope to have the opportunity to welcome you back for a more enjoyable experience in Napa Valley. Sincerely, Resort Manager, Silverado Resort
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07as wrote a review Oct 2022
2 contributions
1.0 of 5 bubbles
You’re paying $600 a night to stay in what resembles a crappy apartment vs a nice resort in wine country. We drove up to the front and there was no one to take our bags or valet our car, so we parked and checked in, just to be taken back to our car and to our room eventually. The golf cart holding our bags dropped our garment back on the floor of the cart. We helped carry our things to our tiny room overlooking a carport. The room has no amenities or special touches. Very cramped and not like the bright airy photos, far off from the main reception buildings and golf course views. Our hotel was cleaned 1 time during our stay and never contacted about the quality of our stay while we were there. On Sunday, we were woken up by the gas leaf blower before 7 am, which was so fitting for this place.

One of the worst hotels I’ve ever stayed at, I’d recommend choosing any other wine country hotel over this one.
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Date of stay: October 2022Trip type: Traveled as a couple
Room Tip: Avoid at all costs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Silverado Resort, Marketing at Silverado Resort
Responded Oct 25, 2022
Dear 07as, Thank you for bringing this to our attention. We strive to exceed our guest expectations by providing the best room and the right service to make every stay relaxing and filled with positive interactions. We are sorry to hear that you were placed in a troublesome situation. We take your feedback seriously and will make sure it is communicated to our team. Sincerely, Silverado Resort and Spa Management
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Extraordinary555613 wrote a review Nov 2022
1 contribution3 helpful votes
2.0 of 5 bubbles
My wife and I did a quick 2 day, 1 night getaway with friends.

On the day of checkout, a man from housekeeping knocked repeatedly on our door to wake us up at 8:45am.

When I opened the door, the man used the a translation app on his phone to ask: is the room still occupied?

I spoke with him in his preferred language and confirmed from him that checkout is at 11am.

I emailed info@silveradoresort.com, Silveradoreservations@silveradoresort.com, and wsantos@kslreaorts.com a week ago and I’m still waiting for a response.

I emailed 2 concerns: 1. Waking-up guests to ask if we’re still using the room is discourteous and unwelcoming. 2. Was this a safety issue? Was this person really an employee?

Lastly, after we returned home I noticed we were overcharged $150 on the base rate. I contacted the billing department, who corrected the overcharge promptly.

Really poor experience overall.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Silverado Resort, Marketing at Silverado Resort
Responded Jun 27, 2023
Hello and thank you for bringing this to our attention. We strive to exceed our guest expectations by providing the best room and the right service to make every stay relaxing and filled with positive interactions. We are sorry to hear that you were placed in a troublesome situation. We take your feedback seriously and will make sure it is communicated to our team. Sincerely, Silverado Resort Management
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angelapravettoni wrote a review Oct 2022
Pleasant Hill, California1 contribution
5.0 of 5 bubbles
This is just what we needed to get away from it all for two nights.

Upon arriving to the Silverado property, our cares and stress just melted away. The Silverado property is absolutely stunning and the service at check-in was stellar.

The actual condo well beautifully kept, well stocked with supplies, and ideally located adjacent to greens with a great, open view of the hills. Although connected to other condos, it felt private. The back entrances of the condo had two large glass sliding doors, making it possible to enjoy the great views from the living room and the bedroom. It was so relaxing to be able to sit out on back patio in the chaise lounge with a cocktail or a morning coffee.

We did not have a chance to experience the spa, but the tennis courts are some of the most beautifully kept courts on which we have played.

We did get our fair share of pool time. The pool near our condo was wonderful, quiet, and felt private. But, we really enjoyed the energy of the pool near the mansion. The bar service was an awesome bonus!

We can not stop talking about the two nights we spent here. We had the most magical time during our stay and hope to be able to enjoy this slice of heaven soon again.
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Date of stay: October 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Condos have great amenities and views
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Silverado Resort, Marketing at Silverado Resort
Responded Oct 11, 2022
Dear angelapravettoni, Thank you for the five-star review and kind words. We are happy to hear that you were able to enjoy our tennis courts, pool and the beautiful views from your room. We look forward to having you back for another exceptional stay very soon. Sincerely, Silverado Resort and Spa Management
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Hrhrhrhrjr D wrote a review Apr 2022
1 contribution1 helpful vote
2.0 of 5 bubbles
Where to begin? Reservations was impossible to reach, instead there was an infinite phone tree of voice mailboxes and people who couldn’t tell you what room you would be in. Ultimately on arrival they put us in a cottage drive room. It was on the ground floor and was dark and stuffy, facing a concrete patio. So ugly! The air conditioning unit immediately outside the room started clicking on and off in twenty second intervals at incredibly loud volumes at 7:00am this morning. The air conditioning controls inside the room did not work — press any button, and it would either cool or not cool as it chose. Maintenance had to come by to deal with a closet light that wouldn’t turn off, and it was obvious this was a familiar issue to the front desk and the maintenance guy. Room service would not answer their phone or call you back for hours on a Saturday afternoon. We had to order Uber Eats to get a meal. The grill restaurant at dinner on Friday had one server for about five outside tables, meaning that it took 45 minutes to get a drink and the food didn’t arrive till much later. Guests next door were yelling and swearing, early this morning, probably because of the air conditioner unit awakening them. (I can’t blame them.) The “mansion” pool is hideous - a concrete pit of lukewarm water - and there was no food or beverage service there. No other pools were open, and those other pools are also ugly, from what we could see through the locked gates. Really, go elsewhere. For this money, there must be better value and service in Napa.
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Date of stay: April 2022
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
Room Tip: Avoid cottage ground floor rooms facing the road.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Silverado Resort
Responded Apr 11, 2022
Thank you for this constructive feedback. We apologize that your recent trip to our resort wasn't as good as you'd hoped it would be. We pride ourselves on top-notch hospitality, so it's disappointing to hear about your experience. Rest assured, we'll use your valuable insights as a guide to help us improve for the future. It would be an honor to have another chance to deliver the level of service you have come to expect.
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Traylon wrote a review Jul 2022
San Francisco, California12 contributions8 helpful votes
1.0 of 5 bubbles
A friend and I booked a reservation for Silverado the weekend of BottleRock. The room was over $1,200 a night with a 3 night minimum. When we arrived to check-in, we were told the hot water in the room wasn't working. There had been a break in the line and if we needed to shower, it would have to be at the pool or the spa. They were working on the repair and as an apology, would provide a 25% discount. I was also told that the repair should be completed by the following day. Since we didn't have any other options, we decided to take the discount and make the best of it.

We get to the room and not only is the hot water not working, but when we turn the water on, its coming out brown. The next day, we shower at the spa which isn't super convenient and head out for the day. When we return and try to shower, the hot water still isn't working. Cut to the next morning which is now 48 hours after we checked in, and the water still isn't working. We have to head over to another shower at the spa. We come to realize that most people staying in our building have left. At this point, we don't want to stay a 3rd night with no working hot water so we ask to cancel the remaining night. Silverado agrees and we head home after the concert.

It's now been almost 2 months and Silverado will not honor the discount they told us they would provide to Hotels.com where we booked the reservation. They refunded the final night, but are continuing to charge us the full amount for a room where we couldn't use the water. We have the bill that Silverado provided us that shows the discount, but they refuse to honor it. Charging us $1,200/night for a room with no hot water is so unacceptable. We understand that things like this can happen and were very understanding and appreciated them trying to make it right by giving us the 25% discount. The fact that they won't honor that now has been so disappointing. I will never stay at Silverado again.
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dedicated Management, Owner at Silverado Resort
Responded Jul 14, 2022
Dear Traylon, Thank you for sharing the details of your experience with us. Guest satisfaction is our top priority, and we apologize that we fell short. The water break during your visit was extremely unfortunate and we understand how frustrating it may have been for you. We would like to resolve the billing issue as soon as possible. At your convenience, can you please email our Resort Manager william.santos@silveradoresort.com with your reservation details so we can address this properly. We look forward to correcting this soon. Sincerely, Silverado Resort and Spa Management
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Krista and Bruce Potvin wrote a review Nov 2022
1 contribution
5.0 of 5 bubbles
Gage Kite is a superbly helpful diligent appropriate hard working gentleman who gives the resort a wonderful feel and personal experience that leaves those staying here feel at home and cared for. Angela and Stacey and Brian inside are also incredible assets to the resort. Courtney served us a phenomenal breakfast at The Grill, our stay has been over the top incredible as it always is, we have stayed here a number of times and it’s always a heavenly experience. Thank you all at Silverado, the resort in Napa that sets the tone for all things perfection in the wine country and surrounding areas.
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Silverado Resort, Marketing at Silverado Resort
Responded Nov 7, 2022
Dear K4114DPbrucep, Thank you for your glowing review. It is wonderful to hear that your experience with our staff made for a lovely Napa Valley escape. We look forward to welcoming you back for another exceptional stay soon! Sincerely, Silverado Resort and Spa Management
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Ty P wrote a review Oct 2022
Las Vegas, Nevada13 contributions8 helpful votes
5.0 of 5 bubbles
Came for a conference on the fly, the hotel was nice, seemed iconic form some bi-gone era. The staff were nice and very friendly, the meeting space was a bit limited I though give the older design of the parlors but it added it’s own signature on the sessions. The parking was great and open, and the garden party Set up was exceptional. Strongly recommend, some of the furniture is a bit scuffed and the carpet more so, but otherwise very charming property. Didn’t get to much golfing or tennis but there are a number of wineries just down the road.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Silverado Resort, Marketing at Silverado Resort
Responded Oct 20, 2022
Dear 438typ, Thank you for the kind words. We are delighted to learn our that our service made for a great conference. We look forward to welcoming you back for another wonderful escape. Sincerely, Silverado Resort and Spa Management
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solomentehawaii wrote a tip May 18
La Jolla, California744 contributions207 helpful votes
5.0 of 5 bubbles
"We hiked at nearby Skyline Wilderness Park and really enjoyed it."
Read full review
Josh W wrote a tip May 15
Boston, Massachusetts4 contributions1 helpful vote
5.0 of 5 bubbles
"Bring your clubs and make friends on the fairway."
Read full review
Nadine P wrote a tip Apr 2024
4 contributions1 helpful vote
3.0 of 5 bubbles
"Make sure there is no construction or aeration going on at golf course if you plan on golfing. "
Read full review
Trip756666 wrote a tip Feb 2024
17 contributions1 helpful vote
5.0 of 5 bubbles
"The concierge told me that buying golf packages, online, were a much better value, than coming, paying for a room, and then adding golf."
Read full review
RichardD1986 wrote a tip Dec 2023
New York City, New York14 contributions7 helpful votes
1.0 of 5 bubbles
"Don’t stay here"
Read full review
Not the right property for you?
There are more places to choose from in the Napa area.
PRICE RANGE
$244 - $581 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
silverado hotel napa, silverado resort napa
FORMERLY KNOWN AS
Silverado Resort and Spa
LOCATION
United StatesCaliforniaNapa ValleyNapa
NUMBER OF ROOMS
345
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SILVERADO RESORT - Updated 2024

Frequently Asked Questions about Silverado Resort
Which popular attractions are close to Silverado Resort?
Nearby attractions include The Grape Escape (4.8 miles), Jarvis Estate (2.8 miles), and Oxbow Public Market (3.3 miles).
What are some of the property amenities at Silverado Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Silverado Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Silverado Resort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Silverado Resort?
Yes, free parking is available to guests.
What are some restaurants close to Silverado Resort?
Conveniently located restaurants include The Model Bakery, Cole's Chop House, and Bistro Don Giovanni.
Are there opportunities to exercise at Silverado Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Silverado Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Silverado Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Silverado Resort?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Silverado Resort?
Many travelers enjoy visiting Napa Valley Opera House (3.5 miles) and Napa 9/11 Memorial Garden (3.5 miles).
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