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The Westin Verasa Napa

#11 of 29 Hotels in Napa
Certificate of Excellence
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1314 McKinstry Street, Napa, CA 94559
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The Westin Verasa Napa
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1,077 Reviews from our TripAdvisor Community

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Long Beach, California
Level Contributor
63 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent two nights here midweek. What's good about the property is the location to the Oxbow Marketplace and it's very walk able to downtown. The staff is friendly for the most part. The room was just average. We spent the first night without electricity in half of the room due to a blown circuit (happened before we got there).... More 

Helpful?
Thank cavvygirl
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Hello cavvygirl, Thank you for sharing a little bit about your stay with us and although it sounds like a good overall trip, I would like to apologize for the various let downs in service that you encountered. I will be working with the front desk and the restaurant to pass along your experiences and I will make sure that... More 

League City, Texas
Level Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I use TripAdvisor a lot when researching destination, restaurants and attractions. I used TA for this part of my trip as well. After looking a several locations, I decided on the Westin property. First impressions are important, asn the Westin Verasa didn't disappoint. From the drive up the front, to the bellmen and the front desk staff - very classy.... More 

Helpful?
1 Thank mccullor739
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Hello mccullor739, Thank you so much for the amazing review and for all the great feedback about your stay. It sounds like an incredible anniversary trip and we love to hear about amazing experiences. I will pass along all your thoughts to the team and we are of the mindset that our service is what will differentiate us from all... More 

san francisco
Level Contributor
131 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We usually stay here when we visit Napa. The hotel is nice enough. The rooms are large and have a shower and a bathtub. There is one sink. I have found that whatever side of the hotel we stay on, it is noisy. The front is noisy from the cars and people waiting for the valet. The pool side is... More 

Helpful?
Thank SanFranciscoMom
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Hello SanFranciscoMom, Thank you so much for sharing a little bit about your stay and for the feedback for all of our Trip Advisor readers. You were able to provide a lot of good info about the orientation of the property and the surrounding area. The one item I would like to add is that the wine train normally only... More 

Irvine, California
Level Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have stay at westin varesa napa over new year holiday for 3 nights.. I am thankful that it was a treat from friend as an anniversary gift. This is not a four stars property. I suggest anyone who would like to stay at napa look further. The front desk is not professional, they told us how much they will... More 

Helpful?
Thank peiwei
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Hello peiwei, Thank you for taking the time to share a little bit about your stay with us over the new year’s holiday but more than anything I would like to apologize for the various let downs in service. Although it can be tough to hear I will be using your thoughts to ensure that your experience is not repeated... More 

Bozeman, Montana
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Everyone at this hotel goes out of their way- the entire staff was so welcoming. Amanda at checkin went above and beyond!!! The room was amazing and very clean. The bed was like sleeping on a cloud- could not have asked for more! Would stay here again- no questions asked!!!

Helpful?
Thank D406
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Hello D406, Thank you so much for sharing such an amazing review and I will pass along your feedback about your check in experience with the team. Almost everything we do is built on a foundation of great service and coming in just behind the service is our Heavenly Beds. I have 2 of them at home and I am... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed 3 weeks ago

Our room was so big and comfortable for my boyfriend and I, we felt at home! The pool and hot tub were also great. The girl working the front desk so nice and helpful upon check in. The restaurant service was good, and the food was tasty. All in all- a great experience.

Helpful?
Thank Kira C
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Hello Kira C, Thank you so much for all the great feedback and for taking the time to share your review with all of our Trip Advisor readers. It sounds like a great trip from start to finish and we’ll look forward to having you back again on your next trip to Napa. Be well, Nathan Baslaw Rooms Division Manager More 

costa mesa, ca
Level Contributor
77 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I really liked this hotel, but really hate when hotels add in a 'resort fee' which is a greedy way to make extra money while offering a lower nightly rate. If I didn't have a rental car for which the valet was included, I would have had a harder time paying this extra fee. The hotel itself is beautiful. The... More 

Helpful?
Thank justin44
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Hello Justin44, Thank you for the great review and we appreciate the feedback for all of our Trip Advisor readers. That being said I would like to apologize for any inconsistencies in the publishing of the amenity fee. It’s our goal to be as transparent as possible and have it published and talked about at every touchpoint and not appear... More 

Manhattan, NY, USA
Level Contributor
38 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here a couple nights for work that then transitioned into leisure. The hotel is a really nice resort with decent sized rooms. It's a largely uneventful hotel, but clean and with very large rooms. Mine had a large bedroom, deck and full kitchen and living room. Great if you're going with a family and/or have the desire to cook... More 

Helpful?
Thank MichaelMfromNYC
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Hello MichaelMfromNYC, Thank you for the very honest review and great feedback for all of our Trip Advisor readers. It’s great to hear about work trips that transition into a leisure trip because than you get the best of both worlds. A little bit of work, and a little time to play is a great way to enjoy Napa and... More 

Carnegie, Australia
Level Contributor
213 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 292 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We had a wonderful stay at this hotel. Our check in was smooth and very welcoming and friendly. We had a two bedroom suite that was incredibly spacious and very nicely fitted out. The beds were super comfy. Housekeeping kept the room spic and span. Wifi was free for up to three devices. The gym was good for the size... More 

Helpful?
Thank Feeber
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Hello Feeber, Thank you for the amazing review and great feedback for all of our TripAdvisor readers. It sounds like a fabulous part of your trip and I’m glad that you were able to spend some time in our hotel and around the Napa Valley. I will be passing along your accolades to the team and we’ll hope that you’re... More 

Los Angeles, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I love the "Heavenly" bedding and the room was fantastic - complete with mini kitchen that made staying in at night easy and fun. The staff was incredibly friendly and even brought up a dog bed and bowls for our Labrador :) The concierge recommended some great dog friendly vineyards and we all had a relaxing time.

Helpful?
Thank misschrisritchie
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Hello Misschrisritchie, Thank you for sharing such an incredible review and cute photo of your yellow lab! We love to hear about great guest experiences and accounts of amazing guest service. Thank you so much for sharing and we’ll look forward to seeing you back again on your next trip up to Napa. Be well, Nathan Baslaw Rooms Division Manager More 

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