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The Westin Verasa Napa

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Traveler (557)
360
Panoramas (73)
Room & Suite (531)
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About

#18 of 32 hotels in Napa
Location
4.4
Cleanliness
4.6
Service
4.3
Value
3.9
Travelers' Choice
GreenLeaders Bronze level
The Westin Verasa Napa is located downtown in Napa, California near the heart of Wine Country. Just steps from the famous Wine Train, our hotel has 5-star dining and 3,200+ sq ft of event space.
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Property amenities
Parking garage
Free internet
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Wifi
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Sauna
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Fireplace
Private balcony
Room service
Kitchenette
Flatscreen TV
Safe
Iron
Microwave
Refrigerator
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn points toward free nights.
1679Reviews31Q+A100Room tips
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Peter S wrote a review Dec 2023
1 contribution
Watch out for the $25 amenity fee they tack on to the room bill when you checkout Refused to charge back. We parked our own car and did not use any "amenities". General manager refused to discuss this with us. Nice place though, but definatley would not go back.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anil Altunbas, Guest Services / Front Office at The Westin Verasa Napa
Responded Dec 15, 2023
Dear V254SMpeters, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback and all your concerns with the hotel leadership team to ensure the necessary guidelines are in place. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Anil Altunbas Director of Rooms The Westin Verasa Napa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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peterphlee wrote a review Dec 2023
San Marino, California18 contributions25 helpful votes
My wife and I stayed here for a long weekend in November. We have been coming almost yearly for past 10 years and have always enjoyed it. This time was no exception. It is in a perfect location, walkable to Oxbow market and downtown Napa with lots of Shops, restaurants, and tasting rooms. It is the perfect base for driving up valley for wineries during the day, then having a fun place to hang out at night.
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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MrMajik wrote a review Nov 2023
Texas12 contributions3 helpful votes
Great location --- friendly staff. As for the restaurant --- stay away from La Toque. Over rated and NOT a Michelin star restaurant as advertised. Make sure the sommelier opens the bottle in front of you.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LRM84 wrote a review Oct 2023
Dallas, Texas9 contributions9 helpful votes
+1
Stayed at this Westin for five nights. What we hoped would be a relaxing trip to the wine country turned into problem after problem with this hotel . Basics like daily maid service and clean towels are not a standard at this hotel . Our upgraded room was a view of the air conditioning units with a side view of the trash binds. The air conditioning is loud so we kept the tv o at night after the hotel brought us a remote so we could turn it on. The restaurant is spotty at best . Getting a refill of coffee does not happen but you can take your coffee cup and refill in the lobby . When I voiced my concerned to the desk over one morning when they could not get my husbands order of a breakfast sandwich right I was told that it is a third party restaurant and they get complaints all the time…Yet each person is billed 18 % service charge for substandard service . Of all the hotels Marriott property or not, this is the DIRTIEST room we have stayed in Judge for yourself by pictures. I don’t even want to know what the droppings on bathroom floor were . Management did not care about our dirty room but in fact we were berated for our upsetting his staff with our complaints and concerns along with our body language. Based on the rate of $675 per night, and lack of service I would not recommend this hotel
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Date of stay: October 2023
Value
Location
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Anil Altunbas, Guest Services / Front Office at The Westin Verasa Napa
Responded Oct 17, 2023
Dear LRM84 Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Anil Altunbas Director of Rooms The Westin Verasa Napa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rick_from_Florida wrote a review Oct 2023
Naples, Florida29 contributions51 helpful votes
Hotel is not up to the Marriott Standard as being clean, consistent and polite. The restaurant is under-staffed and required us to get our own coffee. Rooms are dirty and housekeeping is spotty (we had to ask for our room to be cleaned several times) Disappointed in Hotel and would not recommend this facility
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Restaurant is under-staffed; housekeeping is inadequate for a Marriott property
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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837gaylep wrote a review Oct 2023
Gloucester, Massachusetts37 contributions24 helpful votes
Thank you Alexia for taking time to ensure everything is in order for my upcoming stay! I am excited to be attending the Live in the Vineyard event on November 1. The Westin Verasa Napa is the host hotel and since we're traveling in from Boston, I added a day onto each end of my stay. I called into the hotel to coordinate my reservations and so fortunate that I was directed to Alexia. Alexia fielded my request with grace, was genuinely interested in assisting me and so quick to respond/follow-up, Truly appreciated and hope to thank her in person during my stay. PS: Special thanks to Mr. Brindle for having a top-notch, dedicated service oriented representative for you and your wonderful brand.
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Date of stay: October 2023
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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kendellbrink wrote a review Sep 2023
Hilton Head, South Carolina557 contributions150 helpful votes
This is a very large hotel with a good location to dining and downtown Napa. The hotel offers complimentary valet service and shuttles to nearby restaurants. The rooms are nicely appointed and clean. Pool area is lovely with a spacious jacuzzi. Complimentary breakfast was delicious.
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Date of stay: September 2023Trip type: Traveled as a couple
Room Tip: Electric car charging was available at the hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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gary f wrote a review Sep 2023
32 contributions4 helpful votes
While this hotel isn't in the heart of downtown it's close enough for a daytime 15-minute stroll. Full disclosure I used my Bonvoy points on a Sunday one-night stay. We asked and were given a complimentary upgrade to a one-bedroom suite which was very clean and comfortable. After an early evening concert at the Blue Note Napa, we enjoyed nightcaps by the fire pit and lobby area. It is also steps from Oxbow and the Wine Train which we took the next morning. Definitely will plan a return next fall as the staff was super nice and friendly.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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ElisaPuiYee wrote a review Sep 2023
Singapore, Singapore9 contributions4 helpful votes
I went during this Labour Day and the hotel is very busy and 100% full house. I checked late at night and didn’t see the view of my one bedroom suite and next day I asked for changing of room . I tried to talk to one of the receptionist and she turned me down hard. Then I lined up and talked to the manager Grace instead. Grace is very helpful and explained me the situation but I told her I was full of expectation to arrive Napa and would like to switch to another room for better view for last night stay. Then she managed to find me a room facing the river and with sun and its rm# 3035. I really love Grace attending to customers and she is fabulous! Definitely when I come back to Napa again, I will stay in this hotel!
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Date of stay: September 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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ryantravels13 wrote a review Jul 2023
Washington DC, District of Columbia86 contributions77 helpful votes
I stayed at the Westin b/c I was attended a conference down the street and this was an excellent choice. The staff were first rate. Everyone was friendly and helpful and made me feel important. The room was comfortable. I really appreciated that the pillows were not TOO fluffy as I like them a little less plump. The sheets were soft and cool. I also appreciated that they give you free bottled water which is really nice. The restaurant was good too if you aren't able to head out for a meal. I would definitely recommended staying here if you're in Napa!
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$321 - $547 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin verasa, napa hotel napa, westin hotel verasa, westin hotel napa
LOCATION
United StatesCaliforniaNapa ValleyNapa
NUMBER OF ROOMS
180
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE WESTIN VERASA NAPA - Prices & Hotel Reviews (Napa Valley, CA)

Frequently Asked Questions about The Westin Verasa Napa
Which popular attractions are close to The Westin Verasa Napa?
Nearby attractions include Oxbow Public Market (0.2 miles), Gustavo (0.2 miles), and Vintner's Collective (0.3 miles).
What are some of the property amenities at The Westin Verasa Napa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a fitness center.
Which room amenities are available at The Westin Verasa Napa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Verasa Napa?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at The Westin Verasa Napa?
Yes, a parking garage is available to guests.
What are some restaurants close to The Westin Verasa Napa?
Conveniently located restaurants include The Model Bakery, Cole's Chop House, and Hog Island Oyster Co..
Are there opportunities to exercise at The Westin Verasa Napa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is The Westin Verasa Napa located near the city center?
Yes, it is 0.4 miles away from the center of Napa.
Are any cleaning services offered at The Westin Verasa Napa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Verasa Napa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Verasa Napa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.