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Traveler (22)
Room & Suite (17)
Pool & Beach (7)
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Overview
  • Excellent9%
  • Very good20%
  • Average29%
  • Poor14%
  • Terrible28%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Fitness center
3 Star Hotel
All hotel details
Additional information
Offers from County Inn
Special Rate: Book Direct
Offers from County Inn
Special Rate: Book Direct
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (120)
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All reviewslaminate flooringwould stay here againnice staycomplimentary breakfastjetshwy
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1 - 5 of 110 reviews
Reviewed 1 week ago via mobile

This is absolutely not a 3 star hotel. Whatever was blowing out of the AC (smelled like moldy, musty air) was causing me a horrible allergic reaction. Manager refused to refund stay but they had a waiting list for rooms because of graduation weekend. We...More

Thank Patty N
Response from GuestXperienceTeam, Guest Relations Manager at County InnResponded 5 days ago

Dear Patty, We're very sorry and absolutely shocked that you appear to have had such a bad experience during your recent stay with us. This isn't the usual feedback that we get and not the common experience that our guests have. Thank you for your...More

Reviewed April 3, 2018 via mobile

Attendant said place was fully booked, but we were not the last to arrive. No elevator, had service dog and walk with cane. Ended up on second floor. The room was OK. Would stay again if 1st floor was available.More

1  Thank 436Terry68
Response from GuestXperienceTeam, Guest Relations Manager at County InnResponded April 5, 2018

Dear Guest, We were so sorry that we were unable to offer you a first floor room. We hope that this did not cause you too much discomfort. We hope your stay with us was a pleasant one and the positive aspects of your stay,...More

Reviewed February 5, 2018

It's not an extravagant Marriott or Sheraton or Hilton brand, but IMHO it's a good option for a budget hotel in the area if you need to stay on the cheap (I had to stay below Government per diem rate when most other hotels here...More

1  Thank Rich B
Response from GuestXperienceTeam, Guest Relations Manager at County InnResponded February 8, 2018

Dear Rich, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we truly value your feedback. By telling us what you liked about your stay and how we can improve, you are helping...More

Reviewed October 15, 2017 via mobile

I stayed at the County Inn during my visit to Palo Alto. The location is close to 101 that makes it easy to commute either south or north to San Francisco. The check in service was definitely below average; there was absolutely nothing going on...More

Thank GB-Croata
Response from GuestXperienceTeam, Guest Relations Manager at County InnResponded October 17, 2017

We are known for our wonderful staff and the fantastic service that we provide, so we are very disappointed to hear of your experience at check-in. We apologize sincerely for the delay that was caused to you, but we are happy to note that your...More

Reviewed October 11, 2017

If you are looking for a 4 star hotel, move on. That said, this is a older hotel that has gone thru updates and appears very well maintained, and is very well cleaned. This is a very reasonably priced and a very good value for...More

Thank Sean K
Response from GuestXperienceTeam, Guest Relations Manager at County InnResponded October 15, 2017

Hi Sean, We are very pleased to hear that you appreciated the terrific value that we provide, as well as the cleanliness of our property. It's great to hear that you intend to stay with us again, we can't wait to welcome you back! Best...More

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About
Amenities
Top amenities
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Center with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Outdoor pool
Pool
Fitness Center with Gym / Workout Room
Details
Price range
$98 - $262 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$98 - $262 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (22)
Room & Suite (17)
Pool & Beach (7)
Dining (1)
Questions & Answers
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Cameron M
September 24, 2016|
Answer
Response from baldeagle7777 | Reviewed this property |
I don't know. Best to call the hotel and ask them.
0
Votes
Room Tips
"Don't stay here."
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"Don't think there is a good room!"
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"we were in a hallway across from the stairs and that kept us from hearing cars in the lot."
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"If you want a quiet room, get the second floor. The first floor you can hear footsteps above the room all day..."
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