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Extended Stay America - San Jose - Morgan Hill

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Extended Stay America - San Jose - Morgan Hill
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29 Reviews from our TripAdvisor Community

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Showing 29: English reviews
Sao Paulo, SP
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Staff hotel were very helpful and engaged however other guests were really weird... I wish security t front end to access the building were better. One guy just got into a room nd took a shower. Cops were called. Some people appeared to be on drugs.. Not a safe place for kids or solo women. Rooms were renovated. Nice. People... More 

Helpful?
Thank Trip T
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I made a reservation through booking.com well in advance for a 1 bedroom suite with a sofa in the livingroom. On my way to the hotel, I received a phone call from the hotel saying that they were sorry but they did not have a 1 bedroom suite available for me because the guest who was staying in the suite... More 

Helpful?
Thank Ken N
Pleasanton, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 15, 2016

My reservation with Trip Advisor was a disaster. When I reserved this room at Extended Staty America in Morgan HIll, the reservation was passed off to another site called bookings.com. I asked for a studio room with a queen bed. When we arrived, we were given a SMOKING ROOM with two queen beds. My wife is an adult asthmatic, and... More 

Helpful?
1 Thank Deaner7766
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 1, 2016

We have stayed in an Extended Stay in Rochester, Minnesota, and the Morgan Hill facility is not quite up to par. The room was not very clean, there were food crumbs around the appliances, especially the microwave and stove. We were able to get a toaster to make some toast. The refrigerator was quite old and yellowed. The bedding was... More 

Helpful?
Thank Teriberi222
Clovis, California
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 16, 2016

Basic room with TV, Refer and electric stove top. Quiet, clean, comfortable beds. Staff nice, mgr very attentive Very basic breakfast offered. (Oatmeal, coffee, muffins, fruit.) but this is an extended stay type of place. Parking lot little tight (distance between vehicles) on space for vehicles as lots of pick up trucks and such. No pool but it is for... More 

Helpful?
Thank U3918KJrobertc
Riverside, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 19, 2016

The only exciting thing about the stay was the pillows and the nice GM. Everything else was so terrible, I will never stay there again and I never say never. The fact that the GM doesn't work weekends and no one else seems to have a clue about the property is extremely poor for business.

Helpful?
Thank ronni1361
Manager_11525, General Manager at Extended Stay America - San Jose - Morgan Hill, responded to this review

Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed to provide you with a comfortable stay. In response to your feedback, I will be sure to use your comments as a training tool to coach our staff to ensure your... More 

El Segundo, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 27, 2016

We stayed here over the weekend while taking our daughter back to college. The positives (good shower water pressure, proximity to freeway, comfortable mattress, free WiFi) were grossly outweighed by the negatives: 1. No washcloths in room (had to go fetch them) 2. No cups or dishes in the kitchen (we do have to brush our teeth even if we... More 

Helpful?
Thank jcafeld
Seal Beach, California
1 review
2 of 5 stars Reviewed December 14, 2015

My husband and I stayed here Nov. 30, 2015. We had a reservation, and I had nicely requested a quiet room away from street noise on my reservation. When we opened the door to our room, the window had been left wide open and it was extremely cold in there, as it was quite cold outside that night. I could... More 

Helpful?
Thank Nina P
Manager_11525, General Manager at Extended Stay America - San Jose - Morgan Hill, responded to this review

Thank you for your recent review of your stay. The situation you described is unacceptable, and I sincerely apologize for your experience. While we no longer keep dishes in guest rooms, these items are available at the front desk. Hair dryers are also available upon request at the front desk. In response to your feedback, I will make sure we... More 

sunnyvale
1 review
4 of 5 stars Reviewed December 2, 2015

Very comfortable, clean property. Desk staff was friendly and very attentive. Needs were responed to immediately. Great location. Rooms were arranged nicely and beds were very comfortable. We came to Morgan Hill to celebrate Thanksgiving with family. Site was convenient to family's home, shopping, walks or runs. Freeway access helped also

Helpful?
Thank rmurcray
Manager_11525, General Manager at Extended Stay America - San Jose - Morgan Hill, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the... More 

Co. Down
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed August 9, 2015

Stayed here on a Saturday night when travelling from SF to San Luis Obispo. Tried booking other hotels in the area but all booked out. Paid £120 for the night. Way over-priced!! Had to settle on this hotel. Old, out-dated hotel - thin sheets - dirty carpets - poor quality towels and pillows (not enough pillows). The rooms were large... More 

Helpful?
Thank adlennon
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry

Additional Information about Extended Stay America - San Jose - Morgan Hill

Address: 605 Jarvis Dr, Morgan Hill, CA 95037-2815
Location: United States > California > Morgan Hill
Price Range: $110 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - San Jose - Morgan Hill 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Extended Stay Morgan Hill
Morgan Hill Extended Stay
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