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Extended Stay America - San Jose - Morgan Hill

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Traveler (12)
Room & Suite (14)
Dining (1)
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Overview
  • Excellent25%
  • Very good6%
  • Average15%
  • Poor25%
  • Terrible29%
Jan 7, 2018
“Just ok”
3 weeks ago
“Convenient location but too close to the freeway”
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair access
Self-Serve Laundry
2 Star Hotel
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Additional information
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (44)
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1 - 5 of 44 reviews
Reviewed 3 weeks ago

This hotel has a convenient location within walking distance to a Walmart and I was able to check-in with no problems even though it was late evening when I arrived there. I was able to get a room on the first floor as I had...More

Thank Stan B
Response from 00esa, Manager at Extended Stay America - San Jose - Morgan HillResponded 3 weeks ago

Stan, thank you for staying at Extended Stay America. Although you liked our convenient location, we are sorry for the noise issue you had while here. We value your feedback as it will help us improve our guest experience moving forward. We hope the positive...More

Hotel's Favorite
Reviewed January 18, 2018

Excellent staff and service. Very clean and safe hotel. I always stay here when I work in the area. Never had an issue with staff or guests. Lots of places to eat nearby. Great location, near major freeways and fuel stations.More

Review collected in partnership with Extended Stay
Thank Al H
Response from 00esa, Manager at Extended Stay America - San Jose - Morgan HillResponded January 19, 2018

Thank you for choosing to stay at Extended Stay America once again. It’s good to know our location was ideal for your needs and that you were impressed with the service provided by our staff. We cannot wait to host you again in the future....More

Reviewed May 17, 2018

We stayed at Extended Stay America in Morgan Hill for business trips a couple of times. The room was spacious and had a fully equipped kitchen with a full-size refrigerator, stovetop, microwave.. Special thanks to the general manager Pierce F. Lett and friendly staff for...More

Thank monica T
Response from 00esa, Manager at Extended Stay America - San Jose - Morgan HillResponded May 18, 2018

Monica, thank you for the fantastic review of your stay at Extended Stay America. We are thrilled to know you were 100% satisfied with your accommodations and our service! Thanks again for recommending us to future guests. We look forward to hosting you again soon....More

Reviewed May 17, 2018

I stayed here temporarily for an internship at a local company nearby. Staff are responsive and helpful. There is a maid that comes in to keep the room clean each week. Convenient location next to a shopping square and overall positive experience staying here. Would...More

Thank Robert L
Response from 00esa, Manager at Extended Stay America - San Jose - Morgan HillResponded 4 weeks ago

Robert, it was a pleasure to have you at Extended Stay America. We are delighted to know how much you enjoyed our convenient location and the excellent service provided by our staff. Thank you for recommending us to future guests. We look forward to hosting...More

Reviewed May 2, 2018

I can understand if it was just one thing, but wtf, this was just bad in every way possible. The bathroom toilet didn't work and after 3 requests, it took them 12 hours to fix it. Management was not responsive by any means to fix...More

Thank Frank4166
Response from 00esa, Manager at Extended Stay America - San Jose - Morgan HillResponded May 3, 2018

Thanks for sharing your feedback. On behalf of our entire team, please accept our apologies for providing you with a less than satisfactory experience. Please be assured that we are taking immediate steps to avoid such problems in the future. It is our goal to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Details
Price range
$104 - $188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
$104 - $188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveler (12)
Room & Suite (14)
Dining (1)
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Room Tips
"Do not take a room that faces the freeway"
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"don't waste your money here"
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"do not stay here"
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"Dont get a room here."
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