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Residence Inn San Jose South/Morgan Hill

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Residence Inn San Jose South\/Morgan Hill
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97 Reviews from our TripAdvisor Community

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Showing 95: English reviews
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Service at the front desk was exceptional and helpful. This place could benefit from better sign exposure because it is a little hard to find coming off of Cochrane Avenue being located behind a service station and a restaurant. The carpet going up the stairs was a bit worn, but not that serious. One of us had to sleep on... More 

Helpful?
Thank Ken N
Stephanie S, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Hello Ken N. Thank you so much for this positive review! I am so glad you enjoyed your stay with us. It was a pleasure hearing your comments regarding your room and its amenities. Please visit us next time you are in the Morgan Hill area, as we look forward to seeing you again! More 

Woodinville, Washington
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed August 24, 2016

I don't expect much from a sofa bed; after all, it has to be thin enough to fold. But by placing a blanket on the mattress (and under the sheets), one should be able to get an acceptable bed. Even with those very low standards, the sofa beds here are unacceptable. You can feel each and every spring, and it... More 

Helpful?
Thank Jeffrey B
Management response:

Jefferey B, thank you for your response regarding your most recent stay with us here at the Residence Inn by Marriott San Jose South/Morgan Hill. Please understand that we take all comments very seriously. We do our best to ensure that all guest have a memorable stay while in Morgan Hill. We apologize for not meeting yours or our expectations... More 

Scottsdale, Arizona
Level Contributor
480 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed August 11, 2016

I was in San Jose this week and stayed at the Residence Inn San Jose South/Morgan Hill. Great location for San Jose! Excellent! The service was great and the breakfast excellent. They also have a free happy hour!

Helpful?
Thank P51rayf
Stephanie S, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

P51rayf! We thank you very much for coming out to our property. We appreciate your positive feedback and look forward to your next stay with us. Hope to see you soon! More 

Sacramento, California
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 31, 2016

We were in town to visit the Gilroy Gardens theme park and the distance on bookings.com said it was about 10 miles away. In reality, it was 14 miles away. But that did not bother us because Morgan Hill is a touch nicer than Gilroy with better restaurant choices. My only complaint is that the breakfast was nothing to brag... More 

Helpful?
1 Thank gooutsideofthebox
Stephanie S, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

gooutsideofthebox, we most certainly appreciate you taking the time to leave us great feedback for our property here at the Residence Inn by Marriott San Jose South/Morgan Hill. We are very disappointed to hear that our breakfast was not to your expectations. On a positive note, we are implementing a new breakfast package that will be up and running by... More 

Wickenburg, Arizona
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed May 10, 2016

The hotel staff was very helpful and friendly, but the hotel was in dire need of repair. The furniture seemed dirty, and the fake leather chair was peeling and cracked. The common areas (halls, laundry, entrance) were all dirty and unkept. I was very disappointed in the facility.

Helpful?
1 Thank Anfora43
Stephanie S, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Dear Anfora43, we want to say thank you for taking the time to review our hotel. I am disappointed to read that the facility was not to yours nor our standards. We are constantly doing our best to improve our hotel and I would love for you to give us another chance if you are ever in the area. Once... More 

W Palm Bch, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 26, 2016

My family and I had stayed here 14 years ago for 4 months. It became a very familiar place and the staff then like today did everything to make us very comfortable and "AT HOME." My wife, daughter, 4 yr. old grand daughter, and I had been on the road for 10+ days and were exhausted. We had been on... More 

Helpful?
Thank Kevin D
Stephanie S, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

We appreciate the great feedback you have provided us with, Kevin D! Thank you so very much for reaching out to our fellow associates. We hope to see you again soon! More 

San Diego
Level Contributor
440 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 303 helpful votes
4 of 5 stars Reviewed April 6, 2016

We stayed one night here as we were passing through on a road trip. The hotel is very well located, near the freeway and lots of shopping/restaurant options within walking distance. Although this hotel is located next to the highway we requested a room in the farthest wing, which was quiet and we had no road noise. The room was... More 

Helpful?
Thank DMHappyTravel
Stephanie S, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Thank you for the great review, DMHappyTravel! We're pleased to hear you enjoyed staying with us during your recent business trip! We are delighted to know that we could be as accommodating as possible by providing you a lovely room away from the hustle and bustle of the freeway. We look forward to having you stay with us again next... More 

boise, idaho
Level Contributor
4 reviews
3 of 5 stars Reviewed March 22, 2016 via mobile

We stayed for only one night as we headed south from an afternoon/evening in San Francisco to enjoy a few days on the Central Coast. It costs so much to park at a hotel in San Francisco that even our free night on Marriott points would cost $50+ just to park so we found another hotel on our way. The... More 

Helpful?
Thank coachkboise
Stephanie S, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Thank you for taking the time to complete a TripAdivsor review in regards to your recent stay here at the Residence Inn Morgan Hill. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for all the issues you had... More 

Houston
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 8, 2016

Staff was very friendly and hotel was comfortable. It was a plus that there is a Wal-Mart and several eating spots close by, some even within walking distance. The breakfast was not the best and left a bit to be desired. Room was comfortable although couch was very stained and should probably not be in any room. Very quiet and... More 

Helpful?
Thank Solady1966
Stephanie S, General Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Hello Solady1996! It has been our pleasure to share our home with you during your recent stay here at the Residence Inn by Marriott Morgan Hill location. We want to thank you for taking the time to share your thoughts regarding these issues. We appreciate you bringing it to our attention. We are glad to inform you that our breakfast... More 

Ocean City, New Jersey
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 4, 2016

Great place but a little hard to find.We drove past twice before we realized it was behind some other building. There is no sign telling you where to turn. We only stayed one night but wished we had stayed more. Friendly staff, good breakfast, and very comfortable. A good location too.

Helpful?
Thank stickr2016
Stephanie S, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Thank you Stickr2016 for sharing your feedback regarding your stay here with us at the Residence Inn Morgan Hill location! We appreciate everything you have to say. You and your family are always welcome to our property whenever your travel needs bring you back into town. We hope to see you again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Residence Inn San Jose South/Morgan Hill

Address: 18620 Madrone Pkwy, Morgan Hill, CA 95037-2837
Location: United States > California > Morgan Hill
Price Range: $164 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn San Jose South/Morgan Hill 3*
Number of rooms: 90
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Also Known As:
Residence Inn Morgan Hill
Morgan Hill Residence Inn
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