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Residence Inn San Jose South/Morgan Hill

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Residence Inn San Jose South\/Morgan Hill
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94 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Sacramento, California
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 31, 2016

We were in town to visit the Gilroy Gardens theme park and the distance on bookings.com said it was about 10 miles away. In reality, it was 14 miles away. But that did not bother us because Morgan Hill is a touch nicer than Gilroy with better restaurant choices. My only complaint is that the breakfast was nothing to brag... More 

Helpful?
1 Thank gooutsideofthebox
Stephanie S, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

gooutsideofthebox, we most certainly appreciate you taking the time to leave us great feedback for our property here at the Residence Inn by Marriott San Jose South/Morgan Hill. We are very disappointed to hear that our breakfast was not to your expectations. On a positive note, we are implementing a new breakfast package that will be up and running by... More 

Wickenburg, Arizona
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed May 10, 2016

The hotel staff was very helpful and friendly, but the hotel was in dire need of repair. The furniture seemed dirty, and the fake leather chair was peeling and cracked. The common areas (halls, laundry, entrance) were all dirty and unkept. I was very disappointed in the facility.

Helpful?
1 Thank Anfora43
Stephanie S, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Dear Anfora43, we want to say thank you for taking the time to review our hotel. I am disappointed to read that the facility was not to yours nor our standards. We are constantly doing our best to improve our hotel and I would love for you to give us another chance if you are ever in the area. Once... More 

W Palm Bch, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 26, 2016

My family and I had stayed here 14 years ago for 4 months. It became a very familiar place and the staff then like today did everything to make us very comfortable and "AT HOME." My wife, daughter, 4 yr. old grand daughter, and I had been on the road for 10+ days and were exhausted. We had been on... More 

Helpful?
Thank Kevin D
Stephanie S, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

We appreciate the great feedback you have provided us with, Kevin D! Thank you so very much for reaching out to our fellow associates. We hope to see you again soon! More 

San Diego
Level Contributor
425 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 301 helpful votes
4 of 5 stars Reviewed April 6, 2016

We stayed one night here as we were passing through on a road trip. The hotel is very well located, near the freeway and lots of shopping/restaurant options within walking distance. Although this hotel is located next to the highway we requested a room in the farthest wing, which was quiet and we had no road noise. The room was... More 

Helpful?
Thank DMHappyTravel
Stephanie S, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Thank you for the great review, DMHappyTravel! We're pleased to hear you enjoyed staying with us during your recent business trip! We are delighted to know that we could be as accommodating as possible by providing you a lovely room away from the hustle and bustle of the freeway. We look forward to having you stay with us again next... More 

boise, idaho
Level Contributor
4 reviews
3 of 5 stars Reviewed March 22, 2016 via mobile

We stayed for only one night as we headed south from an afternoon/evening in San Francisco to enjoy a few days on the Central Coast. It costs so much to park at a hotel in San Francisco that even our free night on Marriott points would cost $50+ just to park so we found another hotel on our way. The... More 

Helpful?
Thank coachkboise
Stephanie S, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Thank you for taking the time to complete a TripAdivsor review in regards to your recent stay here at the Residence Inn Morgan Hill. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for all the issues you had... More 

Houston
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 8, 2016

Staff was very friendly and hotel was comfortable. It was a plus that there is a Wal-Mart and several eating spots close by, some even within walking distance. The breakfast was not the best and left a bit to be desired. Room was comfortable although couch was very stained and should probably not be in any room. Very quiet and... More 

Helpful?
Thank Solady1966
Stephanie S, General Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Hello Solady1996! It has been our pleasure to share our home with you during your recent stay here at the Residence Inn by Marriott Morgan Hill location. We want to thank you for taking the time to share your thoughts regarding these issues. We appreciate you bringing it to our attention. We are glad to inform you that our breakfast... More 

Ocean City, New Jersey
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 4, 2016

Great place but a little hard to find.We drove past twice before we realized it was behind some other building. There is no sign telling you where to turn. We only stayed one night but wished we had stayed more. Friendly staff, good breakfast, and very comfortable. A good location too.

Helpful?
Thank stickr2016
Stephanie S, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Thank you Stickr2016 for sharing your feedback regarding your stay here with us at the Residence Inn Morgan Hill location! We appreciate everything you have to say. You and your family are always welcome to our property whenever your travel needs bring you back into town. We hope to see you again soon! More 

Pittsburgh
Level Contributor
42 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed February 10, 2016

I stay at a lot of Marriott properties when I travel and I have to say that this hotel is probably the poorest of the Marriott hotels I have stayed at in about 5 years. I stayed at the Courtyard next door (sold out while this hotel had many rooms avail) and that is on par. This RI is close... More 

Helpful?
Thank sanjivsingh
Tammy N, Front Office Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Thank you for taking the time to share your thoughts regarding these issues. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Once again, thank you for choosing to stay here with us at the Residence Inn by Marriott San Jose South/Morgan Hill and for your loyalty to Marriott hotels. We hope... More 

Vancouver, Canada
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 16, 2016

This hotel is located within walking distance to a Chipotle, a 24-hour Wal-Mart, a Target store and many restaurants. While the hotel itself had seen better days, I can overlook that given the nice hot breakfast and the nice staff, particularly Stephanie and Phillip.

Helpful?
Thank EMayer2008
Karen M, General Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

We appreciate you taking the time to comment about your stay. Our team works hard to meet the needs of all of our guests and I am happy to hear that Stephanie and Philip exceeded your expectations. Safe Travels and we hope to see you again soon! More 

Taipei
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed January 8, 2016

Just like I mentioned I would in an earlier review, I returned to stay in this hotel during another one-week business trip to Morgan Hill. The staff remains friendly and the room was still clean and comfortable. My only negative comment is that the carpet in the main hallways looks a bit worn. The Location: Conveniently located off 101 and... More 

Helpful?
Thank Ray C
Karen M, General Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Thank you for taking the time to comment about your stay Ray C! I will share with the team your positive comments. Our hotel is specifically designed to needs of our guests staying for a week or longer and I am happy to hear we met your needs. I too am a fan of the local wineries -a hidden gem... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Residence Inn San Jose South/Morgan Hill

Address: 18620 Madrone Pkwy, Morgan Hill, CA 95037-2837
Location: United States > California > Morgan Hill
Price Range: $175 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn San Jose South/Morgan Hill 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Residence Inn Morgan Hill
Morgan Hill Residence Inn
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