My husband and myself arrived to Monterey tides and experienced phenomenal customer service from Priscilla at the front desk. She was extremely welcoming and so friendly when we asked for recommendations on places to visit and eat. Great job having her as some one guests first deal with while staying at the property.
Tori, at the restaurant was amazing! Breakfast was delicious, ambiance very friendly. Will definitely be back if in the area. View is great. My friends and colleagues liked it too and they share my review as well
We really enjoyed our stay and the many wonderful things to see. We drove the 17 mile drive and the Bay Aquarium. Sheevani was an exceptional receptionist. The view of the ocean was wonderful, your right on the beach. The room was much smaller than the web-pictures led you to believe. The maintenance of our room was not good. The sink plug was worn out so the cord would not stay in. The door was too tight in the jam, required I use my shoulder to open it. The door wall stop fell out on the floor. The tub would fill up to 4-6 inches every shower; drain was almost plugged up. I will say the AC unit was the best ever! Quite, sleeping was not a problem. Well worth the over all experience for us.
Older room, uncomfortable bed, restaurant closed. For a $600 stay in an older room you get a pastry breakfast Refrigerator didn’t work so our stuff spoiled Very disappointed in a once in a life time hotel on the beach
Love the stay, ocean view was awesome, staff was very kind and friendly sheevani was our hotel host she helped us with every request 5 star . Location was very convenient close to stores and restaurants
We were due to stay here as part of our California road trip but we checked out after 2 hours… TLDR… DO NOT STAY HERE, YOU WILL REGRET IT. Check-in was a painful experience - unhelpful staff, long queues and a crowded reception area…setting the tone for our brief stay! Once we’d finally managed to check in, we found our way to our horrifically dated room. This was classed as a ‘beach front’ room but in all honesty the only view you could see was of the massive concrete sea wall protecting the hotel from the waves. On entry, the room smelled damp, had clearly not been cleaned properly as there was debris on the carpet, stains in the bath, grubby surfaces and suspect looking towels. To top things off, the door did not shut properly, had a large gap under the threshold exposing the room to the elements of the coast (very loud waves) and faced onto a public footpath where people walked directly past your ‘sea view’ window. Finally, the were no curtains in the room and only a half pulled down blind (which also failed to operate using the remote provided), meaning there was no way to protect your modesty. The room was extremely dated and severely underwhelmed us, to the point where we were so unhappy with the whole experience that we found (at our own additional cost) a separate hotel to stay in for two nights (Hotel Abrego…which is miles better!!). Upon speaking to reception about the situation we found ourselves in, we did not receive any help and no empathy was shown. We were simply informed that we were at liberty to immediately check ourselves out of the hotel, no apologies were offered and no refunds (even partial) were available. This is the worst experience we’ve had at a hotel in the last decade (and we’ve stayed in a few!). Please, do yourselves a favour and do not book this hell hole of a hotel.…
This is our second trip to Monterey Bay, and on our first we heard about the Tides from a couple on a boat tour. We decided to give it a go on our second trip and immediately knew we mad the right decision. The weather was beautiful on our drive in, and Priscilla did a fantastic job. Got us checked in ahead of schedule, and in a quick and painless manner. The private beach is just the beginning of the niceties available. Highly recommended spot for your visit
Tori was amazing she is such a delightful person and wonderful service- The view is amazing and with good friends- I cant imagine being anywhere else on a spectacular Sunday on the monterey peninsula - Tides hotel has the best view of any place in Monterey
Every now and then i take a trip back home to monterey i have to stay at the tides. The restaurant never disappoints, June and Alberto always go above and beyond. I will always give this spot a 12 out of 10.
Excellent location right on the beach but room was dated, bathroom toilet area was too small to change in, very overpriced and $20 for parking is ridiculous. One night was enough and I would not stay there again.