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Portola Hotel & Spa at Monterey Bay

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2 Portola Plaza, Monterey, CA 93940
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Portola Hotel & Spa at Monterey Bay
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1,947 Reviews from our TripAdvisor Community

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There are newer reviews for Portola Hotel & Spa at Monterey Bay
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Campbell, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 6, 2013

Service was fantastic. Loved how the pool was nice and hot, the hot tub was nice and had plenty of towels. Can't beat the service. We were kidding that we wanted a pub crawl map, but he drew us one anyway, and recommended some great nearby places to walk to, like Lalapalooza's and the Mucky Duck. They got anything a... More 

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1 Thank Teresaohio
Roseville, California
1 review
5 of 5 stars Reviewed August 6, 2013

We had a wonderful time at this hotel! We have stayed at this hotel several times and have never been disappointed with the rooms or service! Very friendly staff, very helpful. So conveniently located, too. The Wharf is walking distance, the aquarium and Cannery Row are a very short drive and the ocean views are beautiful! We would recommend anyone... More 

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Thank Sharon C
Corvallis, Oregon
Level Contributor
168 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed August 6, 2013 via mobile

Fine room...just seemed like nothing special...great location but no good view. Easy access to wharf and cannery row. Not sure about the spa..and was confused about internet services..also not sure if a pool existed...and poor monterey info in room

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Thank Josh W
London, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed August 5, 2013

We booked 2 adults and 3 kids for one night a a stop over down the coast between San Francisco and LA... Lovely hotel the only issue is that despite taking a booking for 5 people they cannot accommodate 5 in the room.... So following a call to reception our 10 year old slept on 2 duvets on the floor....... More 

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Thank MikeandSarahBrown
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 5, 2013

Service was fantastic. Every employee we came into contact with was friendly and professional. Location is great and within walking distance to Fisherman's Wharf, Cannery Row, The Monterey Aquarium and the Beach. Lots of History in the area. Breakfast buffet at the on site restaurant (Jack's) was great with a variety of food for every taste. Peter B's brew pub... More 

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1 Thank Conservativegal
Rocklin, California
1 review
5 of 5 stars Reviewed August 5, 2013

I loved this hotel. Nice, clean, friendly, convenient to Fisherman's Wharf and the Monterey Bay Aquarium. We stayed here for 2 nights with our kids and can't wait to return. I choose this hotels after reading the previous reviews and never encountered one negative thing that I read in the past reviews. Valet your car for the extra $3, it... More 

Helpful?
Thank Shannon L
Pleasanton, California
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 5, 2013 via mobile

We booked through the family package which came with breakfast and tickets to the aquarium. It was worth the money. The tickets are for 2 days so the kids absolutely loved it. Breakfast had a great selection of made-to-order dishes together with some buffet items. The rooms were big enough for a family of 5 and was nicely decorated. Check... More 

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Thank sueduncan
Austin, Texas
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed August 5, 2013

We stayed one night at The Portolo, which is located right by The Wharf and a bunch of other restaurants and bars. Location is just perfect. They layout of the hotel is a little weird, but not a big deal. Our main problem was no a/c and no fan. We had to sleep with the sliding glass door open (3rd... More 

Helpful?
Thank BakerCan
Northern NJ
Level Contributor
331 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
3 of 5 stars Reviewed August 3, 2013

Portola sits in an excellent location one block away from the Old Fisherman's Wharf. Their prices reflect the prime location but, unfortunately, the room condition did not match the price. The bathroom we had (in an upgraded room) was looking pretty aged and equivalent to what I might find in a Holiday Inn. The property itself was reasonably maintained and... More 

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Thank RoyLScam
Nicosia, Cyprus
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed August 2, 2013 via mobile

We spent one night here. My parents stayed in the presidential suite which was incredible. However I stayed in a regular room which is what I will be reviewing. The staff were extremely helpful, particularly the valet parking man who did more for the guests than just the job he is paid for. The desk staff were very friendly and... More 

Helpful?
Thank James E
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