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Portola Hotel & Spa at Monterey Bay

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Guests1 room, 2 adults, 0 children
Traveler (689)
Room & Suite (626)
Videos (5)
Certificate of Excellence

About

#9 of 57 hotels in Monterey
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
It’s all right here! Located in downtown Monterey, steps from popular attractions, the AAA Four Diamond Portola Hotel & Spa reflects California living at its finest. Enjoy the modern lobby, reflecting coastal luxury. As one of the Central Coast’s first, LEED® Certified hotels, the Portola features 379 guest rooms, is pet-friendly and shares 60,000 square feet of meeting space with the Monterey Conference Center. The Portola is home to Spa on the Plaza, and four on-site dining experiences including a craft brewery and Peet’s Coffee. This premier family-friendly destination offers spacious rooms and the Portola Pirates Program, complimentary for children under 12.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Parking
Public wifi
Paid wifi
Paid internet
Internet
Hot tub
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Spa
Massage
Salon
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Ocean view
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Refrigerator
Flatscreen TV
Private balcony
Room service
Safe
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Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Marina View
Languages Spoken
English, Spanish
Hotel links
Visit hotel website
Offers & Announcements:Book in Advance Save 10%
Hotel deals
3,100Reviews
37Q+A
100Room tips
Traveler rating
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Popular mentions
The hotel is a beautiful hotel and we have stayed many times. Our last experience was a very upsetting one, their was a problem with checking in, our room was not ready. This was ok but over an hour later the problem was not solved. Guests were upset and the situation put a
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Review collected in partnership with this hotel
Response from PortolaHotelSpa, General Manager at Portola Hotel & Spa at Monterey Bay
Responded 5 days ago
Hi Penny K, Thank you for taking the time to share your review about Portola Hotel & Spa on TripAdvisor. We were disappointed to hear that we did not meet your expectations at check-in. We are continually striving to improve upon every guest experience, and with feedback like yours, we can hope to do so. We hope the next time you are in Monterey, we will have another opportunity to welcome you back to the Portola Hotel & Spa. Thank you again for sharing your feedback. Sincerely, Portola Hotel & Spa Management Team
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Portola is in an excellent location on the wharf and is walking distance to cannery row. We had a lovely stay. Notably, there isn’t A/C in the rooms but you’ll get a cool breeze with the windows open. Enjoy the scenic route to Monterey from LA via HWY 1.
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This hotel does have a lot of amenities but it will all cost you!!!! But it is nice and clean. But anything and everything you need here you can get for a price. But they do clean them very well and that is fantastic.
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Review collected in partnership with this hotel
Great Property, centrally located. Very nice lobby and bar. Very relaxing atmosphere. Great for business and pleasure. I would recommend this property for business and leisure guests. Pet friendly also.
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Review collected in partnership with this hotel
Service was excellent Jose made sure all our rooms were what we asked for made it easy the trip was for my daughters wedding in Carmel Valley at Holman Ranch your staff was friendly and very accommodating thanks for a great stay
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Review collected in partnership with this hotel
PRICE RANGE
$227 - $571 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
portola hotel and spa at monterey bay, portola hotel monterey bay
LOCATION
United StatesCaliforniaMonterey
NUMBER OF ROOMS
379
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