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Stayed in room 444 it didn't have the greatest view but we were thrilled with the Keurig selections and the toiletries were nice! They have the fancy waters on the desk, but really should just switch those out for Kirkland brand and give it out...More
We just stopped here for one night whilst driving the pacific highway.
Arrived early and they let us check in early. We stayed with a travelzoo offer of breakfast (with mimosas - but we were driving so did not try!) breakfast choice was great.
Our satisfaction with this hotel decreased the further we stepped from the impressive entrance. The rooms are decent but the layout is very odd. It is necessary to walk elsewhere to the pool, and official website pics of the pool area are misleading in my...More
If I could give this hotel a "0" rating I would. We started out in Room 580 but the street noise was so bad we asked to be moved after one night. They moved us to Room 369 which was right on a busy pedestrian...More
The Portola Hotel is a beautiful hotel in the heart of Monterey. It is walking distance to the attractions. The service was incredible. From our check-in all the way through the valet when we left. The staff (in particular Justin) were welcoming and helpful.
We parked in the parking lot across the road that was manned with a barrier and you had to get a token from the hotel, can't remember how much it was. We didn't use the hotel valet parking as didn't want to pay their... More
We parked in the parking lot across the road that was manned with a barrier and you had to get a token from the hotel, can't remember how much it was. We didn't use the hotel valet parking as didn't want to pay their prices. All safe and secure.