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Portola Hotel & Spa at Monterey Bay

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#16 of 55 Hotels in Monterey
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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Portola Hotel & Spa at Monterey Bay
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2,324 Reviews from our TripAdvisor Community

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There are newer reviews for Portola Hotel & Spa at Monterey Bay
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Showing 2,234: English reviews
California
Reviewed August 18, 2013

The location really worked for us, there were plenty of restaurants and attractions within walking distance. We were there at a very busy time so we were pleasantly surprised by how smooth our service was (housekeeping, front desk etc.) The rooms were just ok. Clean but just not very special. In addition, our room got a lot of daytime noise...

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1Thank RJMCA10
Los Angeles, California
Reviewed August 15, 2013

We arrived at the Portola Hotel, a nice setting walking distance to Fisherman's Warf. The parking is $17 per night, well worth it there was lots of security in the parking lot. Everyone was very polite and everything was so close, all the eateries were good. The Hotel room was very comfortable we loved it... I wouldn't buy the voucher...

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1Thank Tena112
Reviewed August 15, 2013

Good location and overall standard of accommodation. Bar staff were a let down in terms of attitude and service ethic, but that in itself wasn't enough to bring down the positive experience of rest of our stay

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Thank A M
Livermore, CA
Reviewed August 14, 2013

We spent two nights here with our family of four. We came with two other families and, after reading other reviews, requested upper-floor interior rooms. The rooms were quiet, and though we didn't have a view of anything exciting, it was worth it. The pirate club for the kids was cute, it included a little bag of pirate items and...

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Thank AmeliaLivermore
Santa Cruz, California
Reviewed August 12, 2013

The Portola took great care of us from the moment we walked in to the moment we (reluctantly) checked out. The location is PERFECT: walking distance to everything, left out car in the garage for the entire stay. We thoroughly enjoyed the large patio attached to our king suite, so nice to sit outside on a warm evening and feel...

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Thank YFeisty1
San Francisco area
Reviewed August 11, 2013

Portola Hotel & Spa does a great job with their hospitality. Instead of simply resting on their prime location as the secret of success, they put forth the effort to make the hotel a chosen destination. The staff is friendly; the rooms are nice and clean; and the details aren't missed. It was an unexpected surprise!

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Thank manydogsandkids
Everton, Missouri, United States
Reviewed August 8, 2013

Stayed here two nights as the end of a CA bus tour from San Francisco to Monterrey by way of Napa, Tahoe, and Yosemite- walking distance to many attractions and good restaurants. The hotel restaurant was actually excellent also. But it was fun to browse all the menues and samples on the Pier before deciding where to eat! Rooms were...

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2Thank Lois M
Orlando, Florida
Reviewed August 7, 2013

Great location and walking distance to major attractions. Disappointing pool for a resort. Staff friendly and clean spacious rooms. Would stay again. The location has the added benefit of being right at the wharf and also downtown Monterey which you can explore by foot

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1Thank shea70
Golden Valley, Minnesota
Reviewed August 7, 2013

After researching many of the hotels that were right on the bay, we were glad that we landed at Portola. The price is much more reasonable and the location was perfect. You are within easy walking distance to the Monterey Aquarium (one of the best aquariums we have ever seen, don't miss it!), Cannery Row and the downtown area. If...

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3Thank RobinWW
San Francisco, California
Reviewed August 6, 2013

We had a great time visiting Monterey and would stay here again. Friendly staff, clean room at a great rate. Couldn't ask for anything more! The front desk staff and valet were very helpful and the cookie at check-in was a bonus. The beds were comfortable- 2 over-sized fulls and the bathroom was spacious.

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2Thank GlobetrotterKM
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Portola Hotel & Spa reflects the captivating spirit of a rich, historical setting surrounded by everything that the Monterey Peninsula has to offer. Your stay at the Portola Hotel begins with warm homemade chocolate chip cookies, provided at check-in. As the only Silver LEED(R)-EB certified hotel on the central coast of California, the hotel boasts 379 guestrooms and suites, an award winning full service day spa, two on site eateries, a craft brewery and more! Portola Hotel & Spa is one of California's premier family-friendly destinations offering easy access to Monterey's favorite attractions. The hotel is also pet friendly. ... more   less 

Additional Information about Portola Hotel & Spa at Monterey Bay

Address: 2 Portola Plaza, Monterey, CA 93940-2419
Location: United States > California > Monterey County > Monterey
Price Range: $187 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Portola Hotel & Spa at Monterey Bay 4*
Number of rooms: 379
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Also Known As:
Portola Hotel And Spa At Monterey Bay
Portola Hotel Monterey Bay
Hotel Style:
#1 Green Hotel in Monterey
#3 Luxury Hotel in Monterey
#4 Business Hotel in Monterey
#4 Spa Hotel in Monterey
#8 Family Hotel in Monterey
#9 Romantic Hotel in Monterey
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Questions & Answers

Here's what travelers have asked, with answers from Portola Hotel & Spa at Monterey Bay staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Top floors on the west side of building ate the most peaceful”
 of 5 bubbles Rolandus, 1 week ago | Read review
“If it matters to you, get an ocean view. Otherwise, all rooms are comfortable.”
 of 5 bubbles kellybee7, 2 weeks ago | Read review
“Choose a waterfront room”
  • Sunrise from our room
 of 5 bubbles singersisterssweets, 2 weeks ago | Read review
“5th floor, very quiet”
 of 5 bubbles keninsr, 3 weeks ago | Read review
“We went with the staff's selection and were very pleased.”
 of 5 bubbles bobostours, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question