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Portola Hotel & Spa at Monterey Bay

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#11 of 55 Hotels in Monterey
Certificate of Excellence
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Portola Hotel & Spa at Monterey Bay
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2,165 Reviews from our TripAdvisor Community

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Showing 2,087: English reviews
Chico, CA
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed this last weekend with my wife in Monterey. We were there for a family wedding and the hotel came recommended by friends and family! It was a great recommendation! Beautiful property located right next to Fishermans Wharf and Downtown Monterey. The room was fabulous, the property beautiful and the employees all seemed more than just happy about where they... More 

Helpful?
Thank ggsatman
New York City, New York
Level Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel with a large group of friends and running club mates , as it was the host hotel for Big Sur Marathon. Staying here simplified everything and we had a fantastic experience. Check in and self-park were quick and handy for those hyper people like myself who are always thinking about what they're gonna do next.... More 

Helpful?
Thank holly c
Fresno
Level Contributor
92 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great hotel for children....open space outside and in lobby. Gorgeous lobby with live trees and sunlight. Very close to the wharf and walking trails as well as the beach by the commercial fishing pier. Easy valet parking. Construction going on but not a problem. Our 7th floor King with a view nearly DOUBLED in price from Friday to Saturday which... More 

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Thank goodchi
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

a huge hotel. Comfortable rooms with a decent armchair to sit in. Very central which is its biggest selling point, only a few minutes walk to Fisherman's Wharf, etc. Breakfast not included but a fantastic creperie just across the road. The hotel sells tickets for the aquarium and they're cheaper, as well as saving the bother of queuing. All hotels... More 

Helpful?
Thank Mandy C
Level Contributor
128 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

This is the second....and last time we will stay at the Portola Hotel & Spa Monterey Bay. On our drive down to the hotel; we received an Email asking us several questions. They asked what was our projected time of arrival and whether we preferred a garden view room. We responded that we were planning to arrive at 4:30 p.m.... More 

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Thank Ken J
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

This review is for our current trip. The construction is a significant issue,and I would have chosen another hotel had I known how bad it is. The Portola did notify us about the construction but it was very understated. The letter made it sound like it was just an issue for the entry, it is not. We were put in... More 

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2 Thank Comber77
Santa Rosa, California
Level Contributor
40 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This hotel is under major construction, so weekdays begin with big machinery growling away, jackhammers and the annoying beeping of trucks backing up, all very early in the morning. Check with them to see if they are still under construction before you pay to stay here!! I'm sure it will be lovely when it's done though. It's right by fisherman's... More 

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1 Thank rachaele30
Larkspur, Colorado
Level Contributor
390 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From the kind customer service staff upon arrival and the delicious chocolate chip cookie to the room, bed, linens and lobby this was a treat. My room was quiet and had a great place to chill after walking around the Monterey Wharf. The parking was paid but covered and not to far from hotel. I enjoyed this place and will... More 

Helpful?
Thank Oceandweller7
Level Contributor
63 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

We loved the place at first sight. The property is located just across pier. Everything seemed perfect till we got to our rooms. The fifth floor rooms adjacent to the road have no sound protections or even heavy curtains. We heard trucks all night and awoke to the pain of heavy drilling outside. Luckily we had just the one night... More 

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Thank Sanjay C
Newcastle upon Tyne, United Kingdom
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Great location but real problems with rooms. Our first was right next to the highway with no a/c our second was just as bad and at the third and final attempt we got an acceptable room with a/c. Nice shipping area minutes from the hotel and pleasant walk along the waterfront and Fishermans Wharf with lots of restaurants. Unfortunately the... More 

Helpful?
Thank NewcastleFalcons
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Portola Hotel & Spa reflects the captivating spirit of a rich, historical setting surrounded by everything that the Monterey Peninsula has to offer. Your stay at the Portola Hotel begins with warm homemade chocolate chip cookies, provided at check-in. As the only Silver LEED(R)-EB certified hotel on the central coast of California, the hotel boasts 379 guestrooms and suites, an award winning full service day spa, two on site eateries, a craft brewery and more! Portola Hotel & Spa is one of California's premier family-friendly destinations offering easy access to Monterey's favorite attractions. The hotel is also pet friendly. ... more   less 

Additional Information about Portola Hotel & Spa at Monterey Bay

Address: 2 Portola Plaza, Monterey, CA 93940-2419
Location: United States > California > Monterey Peninsula > Monterey
Price Range: $205 - $510 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Portola Hotel & Spa at Monterey Bay 4*
Number of rooms: 379
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Also Known As:
Portola Hotel And Spa At Monterey Bay
Portola Hotel Monterey Bay
Hotel Style:
#1 Green Hotel in Monterey
#3 Luxury Hotel in Monterey
#3 Spa Hotel in Monterey
#4 Business Hotel in Monterey
#8 Family Hotel in Monterey
#9 Romantic Hotel in Monterey
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