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Portola Hotel & Spa at Monterey Bay

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2 Portola Plaza, Monterey, CA 93940-2419
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (777)
Room & Suite (665)
Videos (5)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 01/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Portola Hotel & Spa at Monterey Bay
Updated 01/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 57 hotels in Monterey
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
It’s all right here! Located in downtown Monterey, steps from popular attractions, the AAA Four Diamond Portola Hotel & Spa reflects California living at its finest. Enjoy the modern lobby, reflecting coastal luxury. As one of the Central Coast’s first, LEED® Certified hotels, the Portola features 379 newly renovated guest rooms and suites, is pet-friendly, and shares 60,000 square feet of meeting space with the Monterey Conference Center.
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Room & Suite (665)665
Full view
Property amenities
Valet parking
Wifi
Vending machine
Bicycle rental
Bicycles available
Books, DVDs, music for children
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Paid wifi
Boating
Hiking
Patio
Walking tours
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Private balcony
Safe
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Seating area
Telephone
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Marina View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Package deal
3,506Reviews39Q+A100Room tips
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Popular mentions
notjustmum wrote a review Nov 2020
Dublin, Ireland14 contributions
The hotel was perfectly situated to be able to wonder to the Pier, along the bay and up towards the Aquarium, once we parked up we didn't use the car once. Kids really enjoyed the still warm cookies upon check in and check out! Friendly staff, clean hotel, GREAT location! Room was a good size and fit our family of 5 perfectly! I would definitely stay again!
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Date of stay: December 2019
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travelshark7 wrote a review Mar 2020
Houston, Texas36 contributions24 helpful votes
Hotel's Favorite
This place has always been amazing, but the room renovation that is going on currently, is outstanding! Great job on the decor. It flows very nicely with the lobby. We were told that it should be completed by early May. We'll be back in June! Thank you Portola!
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Date of stay: March 2020
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Response from Jackie Olsen, General Manager at Portola Hotel & Spa at Monterey Bay
Responded Mar 11, 2020
Hi travelshark7, Thank you for your excellent review! It is a pleasure to hear from you and we are grateful for your loyal support of our hotel. Your compliments regarding our renovations are much appreciated. We can’t wait to welcome you back. Sincerely, Portola Hotel & Spa’s Management Team
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kb4003 wrote a review Jul 2020
Chicago, IL139 contributions74 helpful votes
This is a large hotel in a good location with convenient parking. Our room wasn't so great. The window looked up at the feet of people walking past on the street outside which was strange since we were on the ground or first floor I think. It made the room quite dark and we were not tempted to leave the curtains open. Aside from that the room was nice and very comfortable.
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Date of stay: September 2019
1 Helpful vote
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Larna35 wrote a review Apr 2020
Grafton, Australia347 contributions89 helpful votes
+1
We stayed 2 nights as part of a Trafalgar tour. Hotel was very well appointed in a central location to shopping and wharf area. Breakfast was plentiful with lots of variety. Rooms were very well appointed to make our stay very enjoyable. The fires were nice to sit by enjoying a nice glass of red wine after a long day.
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Date of stay: October 2019
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Rooms
Service
2 Helpful votes
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Response from Janine Chicourrat, General Manager at Portola Hotel & Spa at Monterey Bay
Responded Jun 25, 2020
Hi Larna35, Thank you for the wonderful review regarding your stay with the Portola Hotel & Spa. We were glad to hear you enjoyed your visit and the amenities at the property. The new fire pits at Jacks Terrace, behind the hotel, are perfect for enjoying a glass of wine at the end of the day. We look forward to welcoming you back to the hotel soon! Sincerely, Portola Hotel & Spa's Management Team
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Bill R wrote a review Apr 2020
4 contributions
I recently attended a conference that was held at the Portola Hotel & Spa at Monterey Bay. The entire experience was very enjoyable. I would highly recommend this facility to anyone planning a conference, company retreat or just wanting to get away for a few days.
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Review collected in partnership with this hotel
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Janine Chicourrat, General Manager at Portola Hotel & Spa at Monterey Bay
Responded Jun 25, 2020
Hi Bill R, Thank you for your kind review of the Portola Hotel & Spa on TripAdvisor. We are thrilled to hear you enjoyed your time at the hotel and conference. We appreciate you recommending the property for business or pleasure. We hope to welcome you back to Portola Hotel and Monterey soon! Sincerely, Portola Hotel & Spa's Management Team
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PRICE RANGE
$217 - $389 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
portola hotel and spa at monterey bay, portola hotel monterey bay
LOCATION
United StatesCaliforniaMonterey CountyMonterey
NUMBER OF ROOMS
379
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Frequently Asked Questions about Portola Hotel & Spa at Monterey Bay
Which popular attractions are close to Portola Hotel & Spa at Monterey Bay?
Nearby attractions include Old Fisherman's Wharf (0.2 miles), Monterey State Historic Park (0.05 miles), and Monterey History & Arts Association : Salvador Dali (0.07 miles).
What are some of the property amenities at Portola Hotel & Spa at Monterey Bay?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Portola Hotel & Spa at Monterey Bay?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Portola Hotel & Spa at Monterey Bay?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Portola Hotel & Spa at Monterey Bay?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Portola Hotel & Spa at Monterey Bay?
Conveniently located restaurants include Montrio Bistro, Paris Bakery Cafe, and Loulou's Griddle In The Middle.
Are there opportunities to exercise at Portola Hotel & Spa at Monterey Bay?
Yes, guests have access to a pool, a fitness center, and yoga classes during their stay.
Is Portola Hotel & Spa at Monterey Bay located near the city center?
Yes, it is 0.3 miles away from the center of Monterey.
Are any cleaning services offered at Portola Hotel & Spa at Monterey Bay?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Portola Hotel & Spa at Monterey Bay?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Portola Hotel & Spa at Monterey Bay offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.