We had such a wonderful stay here! Staff was incredibly friendly and seemed like they were happy and having a good time at work. The room was beautiful - the recent renovation was top notch. Hadn’t been there since before the reno and it is truly stunning. Overall a wonderful trip! We will definitely be back soon.
Rooms are in need of update. Bar and restaurant need to stay open later. Security needs to patrol and night more to keep public quieter. Water pressure issues in shower need to be addressed. Old in room ac units need to be replaced!
Great place to stay for special occasions! My wife and I loved all the amenities the hotel offered. Great walkability! Fantastic restaurants on the warf, and cannery row. So much to do, great rooms with a view or secluded courtyard patio options. Can't wait to stay here again!
Loved it had a amazing time the pool was kool the room was convient and close to everything no problem finding food beverages etc Short walk to the pier and the beach definately coming back again soon
The hotel sits right next to the best places in Monterey. Its friendly staff, amazing location, great room are some of the things I loved. I went to the jacuzzi at night and it was also really nice. Great hotel
Hotel is really nice. We did miss not having a fridge or coffee maker in our room, but there was coffee in the lobby. The staff was extremely helpful, friendly and genuine. They helped us with suggestions where to go and how to get there. The only issue we had was the very early morning noisy garbage collection outside of our room which woke us up much earlier than we wanted.
We took a trip Monterey and stumbled on this hotel strictly for the location and ended up falling in love with this hotel. Great location, great staff and great hotel. We can't wait to return to the area and the Portola.
Service was incredible. The concierge was so thoughtful in helping make this a memorable weekend for my husband’s birthday. The room was clean & modern & the lobbies were open and beautiful. Walking distance to the warf was amazing too!
No additional comments for business trip. The staff very friendly and helpful. Love seeing all the dogs visiting too. The food in restaurant very good and the staff super nice. Will return for future visits
I loved the hotel, its amenities, and location! Close to art museum and several restaurants nearby. The bed is very comfortable. Pool and hot tub are nice pluses. Drinks at the bar were great too. Highly recommend!
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