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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Contactless check-out
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Updated 04/25/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Portola Hotel & Spa at Monterey Bay
Updated 04/25/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#13 of 58 in Monterey
Location
4.7
Cleanliness
4.5
Service
4.3
Value
3.9
GreenLeaders Gold level
Inspired by the Monterey Peninsula's natural beauty and nautical heritage, the Portola Hotel & Spa is a step outside the ordinary. If our hotel & spa is not ideal for you then you may want to try one of our other locations ( Jacks Monterey & Peter B's Brewpub ). At Jacks Monterey enjoy our: Monterey wharf restaurants & our delicious Monterey seafood restaurants. If that is not your style then try our second location Peter B's Brewpub. Here you will enjoy our Monterey Bars & Monterey Pubs. Find your favorite drink crafted by our Monterey Brewery .
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Boating
Books, DVDs, music for children
Paid private parking on-site
Paid wifi
Hot tub
Outdoor pool
Plunge pool
Fence around pool
Restaurant
Breakfast available
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Vending machine
Golf course
Hiking
Tennis court
Patio
Walking tours
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Full body massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
Sun loungers / beach chairs
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Seating area
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
80Restaurantswithin 0.3 miles
31Attractionswithin 0.3 miles
Contact
Two Portola Plaza, Monterey, CA 93940
Getting there
Rental CarsSee rental cars from $53/day
Nearby restaurants
Montrio Bistro
1,242 reviews3 minAmerican
Paris Bakery Cafe
582 reviews5 minFrench
Loulou's Griddle In The Middle
1,367 reviews6 minAmerican
Old Monterey Cafe
651 reviews6 minAmerican
See all nearby restaurantsNearby attractions
Old Fisherman's Wharf
2,748 reviews6 minNeighborhoods
Monterey State Historic Park
168 reviews2 minState Parks
Monterey History & Arts Association: Salvador DalÍ
116 reviews2 minArt Galleries
Monterey Bay National Marine Sanctuary
57 reviews3 minNature & Wildlife Areas
See all nearby attractions3972Reviews43Q+A100Room tips
Reviews
Traveler rating
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Most Recent
We had such a wonderful stay here! Staff was incredibly friendly and seemed like they were happy and having a good time at work. The room was beautiful - the recent renovation was top notch. Hadn’t been there since before the reno and it is truly stunning. Overall a wonderful trip! We will definitely be back soon.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Janine Chicourrat, General Manager at Portola Hotel & Spa at Monterey Bay
Responded today
Hi caiticsus, Thank you for 5-star review of the Portola Hotel & Spa on Tripadvisor. We're delighted to hear that you had a wonderful stay, and that our staff made such a good impression on you. We are also thrilled to hear that you enjoyed our newly renovated guest rooms. Your recommendation of us is much appreciated. We look forward to welcoming you back to Monterey soon! Sincerely, Portola Hotel & Spa Management Team
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Rooms are in need of update. Bar and restaurant need to stay open later. Security needs to patrol and night more to keep public quieter. Water pressure issues in shower need to be addressed. Old in room ac units need to be replaced!
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Janine Chicourrat, General Manager at Portola Hotel & Spa at Monterey Bay
Responded 2 days ago
Hi LanceN392, Thank you for taking the time to share your thoughts on your visit at the Portola Hotel & Spa. We're disappointed to hear that your experience went less than expected. We appreciate your feedback and use reviews on Tripadvisor to help improve our hotel. Jacks Monterey, our on-site restaurant is open for dinner 4pm-10pm daily and Peter B's Brewpub is open Wed-Sun 4pm-10pm. Our security team takes the safety of our guests seriously, and frequently surveys the property to ensure it is secure. We also monitor our surveillance cameras 24/7. Thank you again for your feedback. We hope you will consider the Portola Hotel & Spa next time you are in Monterey. Sincerely, Portola Hotel & Spa Management Team
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Great place to stay for special occasions! My wife and I loved all the amenities the hotel offered. Great walkability! Fantastic restaurants on the warf, and cannery row. So much to do, great rooms with a view or secluded courtyard patio options. Can't wait to stay here again!
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Janine Chicourrat, General Manager at Portola Hotel & Spa at Monterey Bay
Responded 2 days ago
Hi jespinosa620, Thank you for taking the time to write a review of your stay at the Portola Hotel & Spa. We're happy to hear you took advantage of location in downtown Monterey, and that you enjoyed our services and amenities. We look forward to welcoming you back to beautiful Monterey soon! Sincerely, Portola Hotel & Spa Management Team
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Loved it had a amazing time the pool was kool the room was convient and close to everything no problem finding food beverages etc Short walk to the pier and the beach definately coming back again soon
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Review collected in partnership with this hotel
Date of stay: May 2022
Helpful
Response from Janine Chicourrat, General Manager at Portola Hotel & Spa at Monterey Bay
Responded 2 days ago
Hi joshcoronado100, Thank you for sharing your wonderful experience of the Portola Hotel & Spa on Tripadvisor. We're delighted to hear that you enjoyed our pool, and convenient location in downtown Monterey. We look forward to welcoming you back to Monterey soon! Sincerely, Portola Hotel & Spa Management Team
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The hotel sits right next to the best places in Monterey. Its friendly staff, amazing location, great room are some of the things I loved. I went to the jacuzzi at night and it was also really nice. Great hotel
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Janine Chicourrat, General Manager at Portola Hotel & Spa at Monterey Bay
Responded 4 days ago
Hi Paulo_Caratori, Thank you for taking the time to share your experience at the Portola Hotel & Spa on Tripadvisor. We're delighted to hear that there were so many things you enjoyed about your stay, specifically our location, accommodations, and our staff. Your kind words are much appreciated. We look forward to welcoming you back to Monterey soon! Sincerely, Portola Hotel & Spa Management Team
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Hotel is really nice. We did miss not having a fridge or coffee maker in our room, but there was coffee in the lobby. The staff was extremely helpful, friendly and genuine. They helped us with suggestions where to go and how to get there. The only issue we had was the very early morning noisy garbage collection outside of our room which woke us up much earlier than we wanted.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Janine Chicourrat, General Manager at Portola Hotel & Spa at Monterey Bay
Responded 4 days ago
Hi michaelmacd0nald, Thank you for your review of the Portola Hotel & Spa on Tripadvisor. We appreciate your feedback regarding your accommodations. All of our guest rooms are equipped with Keurig coffee machines, and a mini fridge located in the cabinet under the desk. We value your feedback and always use reviews to help improve our hotel. We look forward to welcoming you back to Monterey in the future! Sincerely, Portola Hotel & Spa Management Team
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We took a trip Monterey and stumbled on this hotel strictly for the location and ended up falling in love with this hotel. Great location, great staff and great hotel. We can't wait to return to the area and the Portola.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Janine Chicourrat, General Manager at Portola Hotel & Spa at Monterey Bay
Responded 4 days ago
Hi 734chart, Thank you for your review of the Portola Hotel & Spa on Tripadvisor. We're so happy to hear you stumbled upon our hotel, and that you had a lovely stay. We are always happy to hear when a guest takes advantage of our wonderful location in downtown Monterey. We look forward to welcoming you back soon! Sincerely, Portola Hotel & Spa Management Team
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Service was incredible. The concierge was so thoughtful in helping make this a memorable weekend for my husband’s birthday. The room was clean & modern & the lobbies were open and beautiful. Walking distance to the warf was amazing too!
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Janine Chicourrat, General Manager at Portola Hotel & Spa at Monterey Bay
Responded 4 days ago
Hi G9549EIangelab, Thank you for taking the time to write about your experience at the Portola Hotel & Spa on Tripadvisor. We're delighted to hear about your memorable weekend, and how you enjoyed your accommodations. We look forward to welcoming you back to Monterey! Sincerely, Portola Hotel & Spa Management Team
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No additional comments for business trip. The staff very friendly and helpful. Love seeing all the dogs visiting too. The food in restaurant very good and the staff super nice. Will return for future visits
Read more
Review collected in partnership with this hotel
Date of stay: May 2022Trip type: Traveled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Janine Chicourrat, General Manager at Portola Hotel & Spa at Monterey Bay
Responded 4 days ago
Hi nvbouv, Thank you for taking the time to write about your visit at the Portola Hotel & Spa on Tripadvisor. We're always pleased to hear when our staff makes a good impression on our guests. We look forward to welcoming you back to Monterey! Sincerely, Portola Hotel & Spa Management Team
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I loved the hotel, its amenities, and location! Close to art museum and several restaurants nearby. The bed is very comfortable. Pool and hot tub are nice pluses. Drinks at the bar were great too. Highly recommend!
Read more
Date of stay: May 2022Trip type: Traveled
Helpful
Response from Janine Chicourrat, General Manager at Portola Hotel & Spa at Monterey Bay
Responded 4 days ago
Hi KMPS2022trip, Thank you for taking the time to write a 5-star review of the Portola Hotel & Spa on Tripadvisor. We're pleased to hear about your time with us, and how you took advantage of our wonderful location in downtown Monterey. We look forward to welcoming you back for another visit soon! Sincerely, Portola Hotel & Spa Management Team
Read more
PRICE RANGE
$331 - $572 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
portola hotel and spa at monterey bay, portola hotel monterey bay
LOCATION
United StatesCaliforniaMonterey CountyMonterey
NUMBER OF ROOMS
379
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Claim Your Listing Frequently Asked Questions about Portola Hotel & Spa at Monterey Bay
Which popular attractions are close to Portola Hotel & Spa at Monterey Bay?
Nearby attractions include Old Fisherman's Wharf (0.3 miles), Monterey State Historic Park (0.06 miles), and Monterey History & Arts Association: Salvador DalÍ (0.09 miles).
What are some of the property amenities at Portola Hotel & Spa at Monterey Bay?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Portola Hotel & Spa at Monterey Bay?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Portola Hotel & Spa at Monterey Bay?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Portola Hotel & Spa at Monterey Bay?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Portola Hotel & Spa at Monterey Bay?
Conveniently located restaurants include Montrio Bistro, Paris Bakery Cafe, and Loulou's Griddle In The Middle.
Are there opportunities to exercise at Portola Hotel & Spa at Monterey Bay?
Yes, guests have access to a pool and a fitness center during their stay.
Is Portola Hotel & Spa at Monterey Bay located near the city center?
Yes, it is 0.3 miles away from the center of Monterey.
Are any cleaning services offered at Portola Hotel & Spa at Monterey Bay?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Portola Hotel & Spa at Monterey Bay?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Portola Hotel & Spa at Monterey Bay offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.