Gerson Hernandez was a fantastic server - I have a caffeine sensitivity and the options they had for the restaurant were either caf or decaf which I couldn't have so he tracked down some herbal mint tea for me outside of the restaurant for my breakfast. His positivity was contagious and he was very attentive, making sure everything came out perfectly.
First timer here, would highly recommend eating breakfast at the sea root restaurant, Big shout out to our server RUDY CO for making sure everything was as we would like! To anyone in the Monterey/seaside area come enjoy breakfast or dinner, and if good service paired with great food is what your looking for ask for Rudy he will make your experience here well worth it.
First time here such a great environment workers were really friendly . The food was really good and our server RUDY CO couldn’t have attended to our needs any better than what he did. Would recommend coming here to anyone I know . Good job guys!!
I visited Hyatt Regency Monterey in 2018 and it was tired! Our recent visit was a great surprise with a bright, airy & friendly hotel. The re-curb has worked in the rooms, lobby and bar area. Great job Team hyatt.
My daughter and I stayed here during a road trip along the Hwy 1 in summer 2022. TL:DR unless you are an avid golfer who wishes to roll out of bed and onto the course, there are probably better places to stay in Monterey at this price point 1) Many of the hallways have a musty, dirty socks odor. Very unpleasant. 2) I had requested feather-free “polyfill” bedding at the time of my reservation through World of Hyatt as we are allergic to feathers. When we got to the room we noticed that the bedding was feather-filled. I called the front desk and requested that the bedding be changed while we were out to dinner. When we returned to the room hours later at 10 pm the bedding had still not been changed. We were tired and wanted to sleep but had to wait for available staff to be found late at night to change the bedding. This is not the service I expect from a Regency hotel. I’m very disappointed.…
This was a Father’s Day special weekend with my daughter and grandkids. We both paid for two night stay with our separate rooms. My digital entry key for my pho would not work no matter what the staff did. They tried everything with no luck even sending their own technician to go through an hour with me trying to get it to work. My daughters digital key worked on her phone but mine no Mattert what they tried to do would not work. I was really looking forward to getting to use this amenity because I never was offered it. I am 66 years old and am not rich so paying this very high price to stay two nights I wold have expected everything to be working., and a customer satisfaction discount of some kind would give me a reason to come back and revisit your resort hotel and feel better that you came through with the small discount.…
Nice room with a huge and comfortable bed. Clean place and big bathroom. The gym is nice and open 24/24 (perfect for jetlag). However the hotel is non vegan friendly. Such a pity for this type of 'high standard' hotel. In 2022, it should be normal to have at least 2 vegan options in the menu. But also, if not offering in request meals such as vegetables, pasta, pizza, salads, falafel, french fries which any person eat! I hope in the next months vegan options will appear on the menu :)
Best place to stay for long holiday weekend with family and grandchildren, with pet allowed . Spend quality time on the pool, marshmallow on the fire pit for the grandkids, get to run around on the golf course :)
I stayed at the Hyatt in Monterey for my cousin's wedding weekend and really enjoyed the peaceful atmosphere of the property, as well as the wonderful service from the staff - including Gerson Hernandez, who was attentive and friendly while serving my family and I breakfast at the restaurant on-site. I would like to stay here again.
Sea Root Restaurant just added a Vegetable & Fruit Juice Extractor while providing a wide selection of fruits and vegetables giving diners an opportunity to make their own juice. Although the price of the Buffet is now $27.00 it is still a good value. We’ve been lucky to have “Ronnie” as our Server each and every time and if you are as particular as we are, Ronnie will take good care of you. He is always pleasant, personable and attentive. This is our fifth stay at this beautiful property since October 2021 and look forward to going back in the fall.
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