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InterContinental the Clement Monterey, an IHG Hotel

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750 Cannery Row, Monterey, CA 93940-1087
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Traveler (1934)
360
Panoramas (11)
Room & Suite (938)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental the Clement Monterey, an IHG Hotel
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 57 hotels in Monterey
Location
4.9
Cleanliness
4.8
Service
4.6
Value
4.2
Panoramic ocean views and coastal charm await you at the InterContinental® The Clement Monterey hotel. Overlooking the sapphire waters of Monterey Bay on Cannery Row, our waterfront hotel, resort and spa is where beauty and luxury indulge your senses. Treat yourself to a rejuvenating spa, or enjoy a soothing waterfront dining experience discovering Californian coastal classics. Host your next signature event at our customizable event space, overlooking the picturesque waters of Monterey Bay.
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Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Diving
Business Center with Internet Access
Conference facilities
Parking
Paid wifi
Hot tub
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Room service
Safe
Telephone
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Modern
Languages Spoken
English, Spanish
Hotel links
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3489Reviews37Q+A100Room tips
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Don M wrote a review Aug 10
Capitola8 contributions7 helpful votes
Great rooms, great service, great location, great food. The Clement has it all. The location on Monterey Bay affords you access to Cannery Row, world class golf, fine dining, whale watching and kayaking.. Point Lobos and Big Sur are right down the road for some of best hiking in the USA.
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Date of stay: August 2022
Value
Location
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Room Tip: The staff is quite friendly and helpful.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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TravelQueen1107 wrote a review Jun 2022
Wheaton, Illinois211 contributions138 helpful votes
Hotel's Favorite
We have stayed at many lovely hotels around the world, and the Clement compares to the best of the best. We had an incredibly spacious suite on the fourth floor with two balconies, two bathrooms and views of the Bay (Room 459). The hotel is meticulously clean. Checkin and checkout were seamless. Every staff member was helpful, courteous and friendly. Valet parking was quick and easy. Even during busy times, our car was delivered to the front door within minutes of our request. Breakfast at the hotel's restaurant was delicious. Perfection from beginning to end.
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Date of stay: June 2022
Value
Location
Service
Room Tip: Ask for a room with a view of the Bay.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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gm9627 wrote a review Aug 7
6 contributions1 helpful vote
Stayed here on a Monday night. On arrival discovered that the bar and restaurant were closed on both Monday and Tuesday nights, which I found astonishing. The staff were polite and courteous but not particularly helpful. We asked for a taxi, they tried, didn’t get an answer and handed us the taxi companies cards and told us to call ourselves. We stayed in 5 different hotels on our trip, and the stay here as easily the most disappointing, and despite it being a 4 star, it was easily outshone by every other establishment
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Date of stay: July 2022
Location
Cleanliness
Service
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lll wrote a review Aug 2
Arlington, Virginia4 contributions1 helpful vote
We had a deluxe two queen and received a corner room with a balcony looking out at Cannery Row - outstanding room with high ceilings, large windows and very nice bathroom and beds. Didn’t use pool or restaurant but both looked nice (note pool is only a lap pool not really suitable for kids play; spa looked great too). Valet was awesome - car was prompt drop and pick up. This was the best room our our 10 day trip with 8 hotels one of which was a Ritz. We were very impressed. Location is very good - steps to restaurants, shops, and world-famous aquarium. Thank you!
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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RichH6109 wrote a review Jul 2022
Yorkshire68 contributions37 helpful votes
My family and I stayed at The Clement at the end of July 2022. The stay was excellent, particularly after some less-than-stellar stays with other “premium” chains prior to my 2 nights here. We were upgraded from a fireplace room to a suite with an ocean view which was well received. Valet parking was efficient, front desk staff friendly and breakfast tasty (…and thanks to the Clement for actually having a kids menu - seemingly beneath some other brands). This was a competent and highly enjoyable stay. We look forward to returning.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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V1979 wrote a review Jul 2022
San Francisco8 contributions5 helpful votes
We have stayed at this hotel four times - it is our go to when visiting Monterey. Unfortunately, this current trip made us reconsider returning. The good: Great location. Right in the middle of cannery row, easy walk to aquarium, lover’s point, pier, and restaurants. Nice staff. Front desk and valet are all very courteous and polite. The bad: The rooms are dated and equipment is old or not working. (Our phone was unplugged and did not work when plugged in, the other phone only had a working speakerphone). The staff is nice but poorly trained. We requested a cork screw (which for some reason was missing from the room despite offering wine bottles). It took about an hour to arrive. In the morning, we requested pillows and glasses from the front desk. The person wrote it down. By 4pm, neither was delivered. I called again, was promised a delivery, but no one came by again. It seems like while the staff is polite, they lack training in actually following through. Also, there is no room cleaning unless it is requested. This was normal in 2020, but not in 2022 (at least not in majority of hotels at this level). They should also tell you this upfront instead of waiting for you to find out the rooms aren’t serviced until the following afternoon. Overall disappointed that this once-great property has fallen in service and amenities, but not the price.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Pathfinder719682 wrote a review Jul 2022
3 contributions
Stayed at this hotel recently. Was astounded to discover that the hotel and bar are closed on Monday and Tuesdays (except for breakfast). Unbelievable that a 5 star hotel cannot offer refreshments to its guests on these days. The restaurant and bar closure is not mentioned in the hotel website. I would not have stayed here had I known this. Definitely not worth the room rate. Not good enough ICHG!!
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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yatna110 wrote a review Jul 2022
Cornwall, United Kingdom343 contributions217 helpful votes
Great size room with super comfy bed and good sized bathroom, the fridge had a good supply of refreshments too. Our real grumble is the fact that our room wasn’t made up and our bins in the room were not emptied either, for a two night stay and good money parted with we would have expected our rooms made up.
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Date of stay: July 2022
Rooms
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at InterContinental the Clement Monterey, an IHG Hotel
Responded yesterday
Dear yatna110, Thank you for choosing our hotel while visiting Clement Monterey and for taking the time to provide feedback about your experience. Pleasure having you as our guest. I am pleased that the comfort in our room and our well-stocked fridge met your expectations. We strive to provide the best possible service as well as experience, and it is always great to hear from our valued guests on how we are doing. I also take note regarding your comments about that our room was not made up. Please be assured that I will forward your comments to our team to provide a better experience in the future. I apologize if this might have caused you inconvenience. Once again, thank you for choosing to stay with us. We would be delighted if you visit us again in the future. Best Regards, Ben W. Case Manager IHGService
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fresnomo wrote a review Jul 2022
Fresno, California19 contributions18 helpful votes
We have stayed at this hotel several times, and unfortunately our most recent stay will be our last. We stayed in a suite with a balcony. When we arrived to our room it smelled like marijuana. We didn't complain however. Now I learned my lesson that I should have complained. The hotel billed us over $500.00 without even telling us for smoking. That part isn't even the bad part. When we were leaving the hotel, the parking valet accused my wife of skipping out on her bill for breakfast. It was very irritating since I was the one that signed the check to our room and had already received the bill with the charge on it. The worst part was he wouldn't let it go, and made a big stink about it. So he brought someone from the restaurant who confimed it wasn't us. But wow! What a horrible way to treat a guest. Thanks for treating your customers so poorly. I won't recommend your hotel to anyone. Although the hotel called and said they would reverse the smoking charge, the customer service here is unsatisfactory. Just horrible
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at InterContinental the Clement Monterey, an IHG Hotel
Responded 4 days ago
Hi fresnomo, InterContinental the Clement Monterey appreciated your stay and feedback. Here we strive to provide a quality stay in an environment that makes us unique. I reviewed your evaluation and am sorry for the events that made your stay unsatisfactory. I know this is not what you expected from a quality chain like ours. I distributed your message to our managers and took the necessary steps to stop this from happening. We hope you allow us to host your next travel to provide you with the excellent service characteristic of our chain. Warm wishes, Oscar C. Case Manager IHGService
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K. Wong wrote a review Jul 2022
2 contributions
While I DID not get the corner room shown on the listing, I did get the ocean view that was badly needed for my retreat from a very tough life circumstance. I also was not able to join the ING loyalty program before my arrival - I really had a hard time loggin in and adding my stay. Staff were absolutely stellar in sharing information and when I needed assistance clearing up a billing issue, they were fabulous. I would stay at this location again. BTW, right in the middle of the most populated tourist section of Cannery Row - and still a haven.
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Date of stay: June 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$402 - $595 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental the clement monterey hotel monterey, intercontinental monterey
LOCATION
United StatesCaliforniaMonterey CountyMonterey
NUMBER OF ROOMS
208
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Frequently Asked Questions about InterContinental the Clement Monterey, an IHG Hotel
Which popular attractions are close to InterContinental the Clement Monterey, an IHG Hotel?
Nearby attractions include Monterey Bay Aquarium (0.1 miles), Monterey Bay (0.1 miles), and The Cannery Row Monument (0.2 miles).
What are some of the property amenities at InterContinental the Clement Monterey, an IHG Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental the Clement Monterey, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental the Clement Monterey, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental the Clement Monterey, an IHG Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to InterContinental the Clement Monterey, an IHG Hotel?
Conveniently located restaurants include First Awakenings, Bistro Moulin, and Crystal Fish.
Are there opportunities to exercise at InterContinental the Clement Monterey, an IHG Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at InterContinental the Clement Monterey, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental the Clement Monterey, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental the Clement Monterey, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to InterContinental the Clement Monterey, an IHG Hotel?
Many travelers enjoy visiting Cannery Row (0.07 miles), Doc Rickett's Pacific Biological Laboratories (0.03 miles), and Perry House (1.0 miles).