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InterContinental The Clement Monterey

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750 Cannery Row, Monterey, CA 93940-1087
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1794)
360
Panoramas (11)
Room & Suite (632)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 08/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental The Clement Monterey
Updated 08/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 57 hotels in Monterey
Location
Cleanliness
Service
Value
Travelers' Choice
The new InterContinental the Clement Monterey is next to the world-renowned Monterey Bay Aquarium in the heart of John Steinbeck's historic Cannery Row. Many guest rooms and suites feature fireplaces, balconies and ocean views and all sparkle with stylish décor. The picturesque hotel offers more than 1,393 square metres (15,000 square feet) of indoor and outdoor meeting space, including an oceanfront ballroom perfect for weddings, conferences and special events. The C Restaurant & Bar, spa, health club, pool, whirlpool, Kids Club and an oceanfront patio offer plenty of reasons to stay close, and Cannery Row s fashionable boutiques, delectable eateries, upscale galleries and vibrant street scene are just a few minutes away.
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Full view
Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Spa
Parking
Paid wifi
Hot tub
Outdoor pool
Heated pool
Restaurant
Breakfast available
Banquet room
Meeting rooms
Fax / photocopying
Facial treatments
Massage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Room service
Safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Great View
Languages Spoken
English, Spanish
3,395Reviews33Q+A100Room tips
Traveler rating
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Popular mentions
charles n wrote a review Sep 13
Sacramento, California95 contributions28 helpful votes
we have stayed in this hotel several times before 2020. we have stayed in hotel 3 times since pandemic started. all three times ,we felt comfortable with room cleanliness and hotel covid safety protocol. I believe that the entire city of Monterey adheres to strict safety protocol. during shelter in place , staff and amenities were understandably limited but i am happy to see that hotel has continued with strict safety guidelines with continued friendliness. this place will still be our family 's goto relaxation 2nd home. its location and closeness to good food and beautiful scenery is always the draw for our family.
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Date of stay: September 2020
Value
Location
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1 Helpful vote
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HungryJJ wrote a review Sep 4
Las Vegas, Nevada1 contribution2 helpful votes
For the duration of our trip, we were staying at San Jose Fairmont and this hotel. Both are proclaimed 4 star hotel. Because of the pandemic, things are quite different with regulations and procedures. However, both properties have an entire different approach. Fairmont’s approach is to not offer anything to any guest for your safety. But this hotel approach is executing from an opposite angle. They want to offer MORE amenities because of the pandemic. We are WOW by their staff’s professionalism and friendliness. Every amenity in the room was well thought. Amazing property that we would definitely come back again and recommend to our friends and family. Well done InterContinental Clement Monterey. Also shout out to our check in lady named Samantha who is passionate about what she is doing and I can see her smile thru her mask!
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Date of stay: September 2020Trip type: Traveled as a couple
2 Helpful votes
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Michael E wrote a review Aug 2020
8 contributions6 helpful votes
My family and I usually stay at the Monterey Bay Plaza Hotel, but we decided to try this hotel for a change. We have eaten in their restaurant before and it was good and the hotel is pleasing to the eye. It was a Friday and we checked in early. Staff were friendly and professional. After a full day of wandering about the city, we walked back to hotel and to our dismay their restaurant was closed. We Walked over to the Monterey Bay Plaza Hotel and had lunch. Excellent lunch and beautiful view there. We retired to our room for the evening and went to bed at 10:00 pm. The room next door was blasting their music so I called down to the front desk to complain. The lady said she would contact the room. Well needless to say, the loud music continued and we could hear the occupants of this room cussing stating that if we thought the music was loud now, see what happens next. The music turned up and we could hear the occupants cussing presumably at us. I guess they heard us call. We called Back down to the front desk and complained again and the lady said someone would be making contact with the occupants. I told the lady at the front desk that we were not going to put up with this ridiculous noise especially paying these kinds of prices for one night and we wanted a different room. The lady at the front desk said there were no more rooms available. We got so sick and tired of the noise and the cussing next-door to our room and we packed up her bags and walked downstairs to speak with the manager. My wife informed the lady manager that we were going to leave and drive home because we were so upset about the noise these ghetto people were causing. The manager was friendly and understanding but was not able to offer us another room because she said the hotel was full. The manager gave us a discount on the room but not a complete refund and we drove all the way home to Modesto California at 11 PM. I’ve never been so disgusted and disappointed with the hotel in my entire life. From this point forward we will not stay anywhere else but the Monterey Bay Plaza Hotel where we have never been disappointed.
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Date of stay: July 2020Trip type: Traveled with family
3 Helpful votes
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Response from IHG Service, Owner at InterContinental The Clement Monterey
Responded 2 weeks ago
Hi F9299QHmichaele, Thank you for choosing our hotel for your family's lodging needs. We welcome feedback, especially from our valued guests. We strive to create an atmosphere that blends convenience and comfort. I am sorry to learn that the noise levels from our other guest tarnished your overall hotel experience. I understand we could not move you to another room. I will make sure t pass your remarks, and I trust the steps taken will ensure that future guests do not have the same experience. We would like you to consider our hotel a home away from home. I sent you a private message to ask for more details on your details. Again, thank you for making us aware of your hotel experience. I look forward to your response. Best, Zel N. Case Manager IHGService
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Joelda80 wrote a review Aug 2020
Sacramento, California39 contributions11 helpful votes
Had a small getaway to Monterey . Found this as a referral from a friend . Great service , top notch rooms , close to everything walking distance . I would recommend staying here if you are in Monterey California !
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Date of stay: August 2020Trip type: Traveled solo
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KolDoll wrote a review Jul 2020
Anaheim, California2 contributions1 helpful vote
Taking a trip mid pandemic is weird. Staying in a hotel is no different. We did not get to experience much of the hotel, as much of it was not available. Daily housekeeping was also suspended and only available upon request, very limited. On the upside, we were able to secure a complimentary room upgrade and early check in. Our partial ocean view room have a view of Bubba Gumps, with the bay on the right and Cannery Row on the left. It was a great room! The fireplace was a plus. It works but mostly just for looks. Downside was the balcony was so gross. The aquarium is right next door. I highly recommend joining the hotels loyalty program. Great benefits!
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Date of stay: July 2020Trip type: Traveled as a couple
1 Helpful vote
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PRICE RANGE
$203 - $576 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental the clement monterey hotel monterey, intercontinental monterey
LOCATION
United StatesCaliforniaMonterey CountyMonterey
NUMBER OF ROOMS
208
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Frequently Asked Questions about InterContinental The Clement Monterey
Which popular attractions are close to InterContinental The Clement Monterey?
Nearby attractions include Monterey Bay Aquarium (0.1 miles), Monterey Bay (0.1 miles), and The Cannery Row Monument (0.2 miles).
What are some of the property amenities at InterContinental The Clement Monterey?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental The Clement Monterey?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental The Clement Monterey?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental The Clement Monterey?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to InterContinental The Clement Monterey?
Conveniently located restaurants include Bistro Moulin, First Awakenings, and Hula's Island Grill.
Are there opportunities to exercise at InterContinental The Clement Monterey?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at InterContinental The Clement Monterey?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental The Clement Monterey offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental The Clement Monterey?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to InterContinental The Clement Monterey?
Many travelers enjoy visiting Cannery Row (0.06 miles), Doc Rickett's Pacific Biological Laboratories (0.04 miles), and Stevenson House (1.4 miles).