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Extended Stay America - Los Angeles - Monrovia

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Extended Stay America - Los Angeles - Monrovia
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110 Reviews from our TripAdvisor Community

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Showing 108: English reviews
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

This hotel reminds me a little bit of a motel, but it's terrific. The rooms are clean and with a kitchen. The front desk staff Andrea is super friendly and pleasant, even goes above and beyond to make sure stay is always great. Walking distance to many restaurants and shopping centers. Only downfall need to reserve in advance or most... More 

Helpful?
Thank FOODGUYL
Manager_11525, Manager at Extended Stay America - Los Angeles - Monrovia, responded to this review

Thank you so much for posting a review of our property. I'm thrilled that the front desk staff is pleasant. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

I think the "free breakfast" benefit is over stated on your site. Coffee and a muffin doesn't qualify in my opinion, especially when your traveling with a family and was looking forward to saving some money on dining. Since they do housekeeping once every 7 days, I asked a few days in advance for a specific housekeeping day and it... More 

Helpful?
Thank Christine M
1 review
5 of 5 stars Reviewed June 18, 2016

The hotel was nicer than expected, room was very clean and comfy. Keep in mind there is no coffee maker in the room but they do have really good coffee near the front desk, also there is no pool. Breakfast is more like a snack, it will hold you over until you get to a restaurant. But overall, we enjoyed... More 

Helpful?
Thank Tonia C
Manager_11525, Manager at Extended Stay America - Los Angeles - Monrovia, responded to this review

Thank for very much for your kind words in your review. I am glad we provided you with a great experience. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. More 

1 review
5 of 5 stars Reviewed May 27, 2016 via mobile

It was a very enjoyable stay..... Room was clean, bed was comfy and the staff was professional and pleasant...... In the future I will make sure to continue to book here and I will recommend ESA Monrovia hotel to all my family and friends......

Helpful?
Thank Theresa R
Manager_11525, General Manager at Extended Stay America - Los Angeles - Monrovia, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your kind comments regarding our friendly customer service and comfortable rooms. I’m thrilled we were able to provide you with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the... More 

Papeete, French Polynesia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 6, 2016

Me and my husband came on april 2016 for 8 nights. I really love that it is close to the freeway entrance, very convenient. The neighborhood is cute and there are a lot of restaurants near: red lobster, outback, buffet... I really love the outside look of the building. We arrive a little bit early of the regular check-in time,... More 

Helpful?
Thank Raiteva
Manager_11525, General Manager at Extended Stay America - Los Angeles - Monrovia, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate you letting us know about the inconveniences you experienced. I will work with our maintenance engineer and housekeeping staff to ensure our rooms are properly inspected. Still, it is so rewarding to read that you had a positive stay overall! I am pleased to hear... More 

Folsom, CA
Level Contributor
81 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed December 31, 2015

The first 2 nights we were here, out door would not latch or lock. The people next to us banged and banged well into the early morning hours. The closet doors would not hardly even move. The people outside at night were "iffy" at best. The "discount" on the room was not applied until 3 days after we got home.... More 

Helpful?
1 Thank Jimbo316
Woodbury, Minnesota
Level Contributor
70 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed December 27, 2015 via mobile

We had a room with a king bed (rather hard mattress) and the kids slept on a pull out sofa (the thin mattress would not be comfortable for an adult). With the sofa bed out we couldn't open the drawers on the storage unit under the tv so we lost access to that storage space but otherwise there were several... More 

Helpful?
Thank LovingNewAdventures
Manager_11525, General Manager at Extended Stay America - Los Angeles - Monrovia, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that we were unable to exceed your expectations. To uphold our company’s high standards, we will use your comments as a training tool to ensure that your experience is not repeated. We continually work to improve our hotel, so I really appreciate you... More 

Yucaipa
1 review
4 of 5 stars Reviewed November 13, 2015

Facility was clean and well maintained. Staff was friendly and very helpful. Location is next tp freeway and first nights stay was noisy. Room on street side was relatively quiet. HVAC unit in room next to freeway was best with digital reading. Not sure if HVAC worked in Street side room. Would be great of continental breakfast include items suitable... More 

Helpful?
Thank Mae1942
Manager_11525, General Manager at Extended Stay America - Los Angeles - Monrovia, responded to this review

Thank you so much for sharing your experience with us. I'm so glad to read that you had a pleasant stay and enjoyed our friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed September 29, 2015

worst hotel experience in years! I arrived at the hotel @ 9PM, waited for 20min before the front desk lady came. Then I was notified that the double-bed room I booked and paid for was no longer available, and I was "upgraded" to a single-bed room with "no additional charge". A few days later I realized that there's a charge... More 

Helpful?
4 Thank jim g
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 13, 2015 via mobile

I have a mixed review. When my husband and I first checked into our room, there was food left in the refrigerator and the sheets were obviously dirty. I spoke to management and was instantly upgraded to a different room. That was awesome! HOWEVER; the walls were paper thin so we where able hear all of the goings on in... More 

Helpful?
1 Thank Nancy V
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast

Additional Information about Extended Stay America - Los Angeles - Monrovia

Address: 930 S 5th Ave, Monrovia, CA 91016-3144
Location: United States > California > Monrovia
Price Range: $117 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Los Angeles - Monrovia 2.5*
Number of rooms: 122
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Also Known As:
Homestead Studio Suites Los Angeles - Monrovia Hotel Monrovia
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