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DoubleTree by Hilton Modesto

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DoubleTree by Hilton Modesto
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851 Reviews from our TripAdvisor Community

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Showing 815: English reviews
Oakdale, United States
Reviewed November 11, 2015 via mobile

After Kole ( the manager) heard about our bad experience at his hotel, he emailed me telling me how sorry he was and hoped we give them another try. His assistant sent out a voucher for a free stay. I was instructed to email Kole after our booking the room. All I can say is the DoubleTree made our Anniversary...

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Helpful?
Thank Jana G
ModestoGM, General Manager at DoubleTree by Hilton Modesto, responded to this review

Dear Jana: Thank you for writing such an incredible review on our Trip Advisor page. We do sometimes make mistakes but when we do we have a program called Make it Right. Thank you for allowing us another chance and we are so happy you enjoyed your stay. We hope to see and impress you for many years to come....

Atlanta, Georgia
Reviewed November 7, 2015

I didn't know what to expect here, and typically have good experiences with DoubleTree hotels. I arrived in Sacramento and drove over an hour to get here. Lobby looked fine, got to my room and the water was not on. No. Water. Couldn't freshen up, couldn't wash my hands. Called the front desk...no answer. Went to reception and was told...

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Helpful?
Thank Mary S
ModestoGM, General Manager at DoubleTree by Hilton Modesto, responded to this review

Dear Mary: We’re very sorry we didn’t provide you with the high quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the water outage and for the noisy train situation. We appreciate the feedback and we hope you’ll consider giving us a second chance if you return to the area. Thank you,...

Oxnard, United States
Reviewed November 4, 2015

Amazing accommodations and comfort. The valet parking was very practical. I actually had to stay at the hotel alone one night (as a 28 year old female) and I never felt unsafe. The environment was very calm, family oriented and comforting. Definitely recommend Double Tree. oh and the warm cookies... AMAZING! I had to buy some to go!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Carmen R
ModestoGM, General Manager at DoubleTree by Hilton Modesto, responded to this review

Dear Carmen: Thank you for taking the time to write a review of our property on Trip Advisor. We appreciate your feedback and will be sure to pass it along to our staff. The DoubleTree cookies are our Signature here and we are so pleased that you ordered some to take with you. We hope to see you again very...

Reviewed November 3, 2015

We booked the DoubleTree Hotel for a chamber event. In fact, we rented out the entire event facility on the DoubleTree side and Modesto Centre Plaza side. Donna Scott from DoubleTree was our event contact. She was amazing and helped us to understand every detail that goes into event planning. She worked with the chef to choose a great menu...

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Helpful?
Thank Naomi L
ModestoGM, General Manager at DoubleTree by Hilton Modesto, responded to this review

Dear Naomi: Thank you for taking the time to write such a great review about your experience at your conference. We enjoy working with the Modesto Chamber of Commerce and truly value the partnership. We look forward to being able to host the conference again next year! Sincerely, Kole Siefken General Managet

fairfield, United States
Reviewed October 27, 2015

wonderful stay, good food, clean, quiet, across the street from the movies,,, just great. this is one Doubletree that everyone should experience at least once. The cookies had just come out of the oven so they were heavenly, so I ate 2 of them.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Timothy P
ModestoGM, General Manager at DoubleTree by Hilton Modesto, responded to this review

Dear Timothy: Thank you so much for the 5 star review on Trip Advisor. We appreciate your comments about our hotel, service and Downtown location. We would also have to agree with you that the cookies are outstanding! We certainly welcome you back anytime your in the Modesto and look forward to serving you you again soon. Sincerely, Kole Siefken...

Los Angeles, California
Reviewed October 20, 2015

The Doubletree is a high end hotel in Modesto with lots of amenities and a great location. Rooms are excellent and the staff is great. They offer Hilton Honor guests two specific floors with better amenities. There is no free parking because they have to use the city parking garage but the valet rates are more than reasonable. Great bar,...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Ken550
ModestoGM, General Manager at DoubleTree by Hilton Modesto, responded to this review

Dear Ken: Thank you for staying with us and for writing such a great review of our property. We truly value our Hilton Honors members and appreciate your continued loyalty to our Brand. If you have not done so already we highly suggest using the HHonors App as it allows you to check in and choose your room before you...

san francisco, United States
Reviewed October 15, 2015

The staff was very helpful from check-in through the entire stay and check-out. The staff was very courteous and focused, when asked a question the person stopped and actually listened. Very grateful that the café was open early for breakfast as the first meeting was at 7:15AM. The hotel was clean and well maintained, the staff was excellent a truly...

Review collected in partnership with DoubleTree by Hilton
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1Thank Linda L
ModestoGM, General Manager at DoubleTree by Hilton Modesto, responded to this review

Dear Linda: Thank you for taking the time to write such a nice review of our property on Trip Advisor. Our team members really genuinely care about each and every guest experience and go above and beyond for our valued guests everyday. Everyone at our hotel goes through extensive training for delivering great service and we are so happy to...

Plymouth, California
Reviewed October 14, 2015

I love the sound of trains so this hotel was great. If you don't, ask for rooms that are further from the train tracks. Of course, if you are a sound sleeper it won't be a problem. And everything else is super.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank campingcarol
ModestoGM, General Manager at DoubleTree by Hilton Modesto, responded to this review

Dear Carol: Thank you for writing a review of your experience in our hotel on Trip Advisor. We appreciate all of your comments and we definitely hope to serve you again in the very near future. Sincerely, Kole Siefken General Manager

Riverside, United States
Reviewed October 13, 2015

I had to leave my room after 2 days in the middle of a business conference because they booked it to someone else. I had a flight 1 day later and had to find another place to stay a few miles away. They said they were sorry, but there was nothing they could do. I won't be staying at this...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Larry L
ModestoGM, General Manager at DoubleTree by Hilton Modesto, responded to this review

Dear Larry: Thank you for taking the time to let me know about your experience in our hotel. I certainly do apologize for not being able to extend your reservation due to us being fully occupied however we have been trying to reach you in an effort to make the situation right and hopefully change your perception of our hotel....

Nashville, Tennessee
Reviewed October 12, 2015

Spent 2 nights in this hotel. The hotel is very nice, but the staff make it not worth it! First, they messed up our reservations from double rooms to king rooms. Because the hotel was fully booked, the only thing they do was put roll away beds in our rooms. The bed they brought to my room had a rip...

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Helpful?
Thank AnnaGee H
ModestoGM, General Manager at DoubleTree by Hilton Modesto, responded to this review

Dear Anna: Thank you for taking the time to make me aware of your experience on Trip Advisor. I certainly apologize for your experience and would like the chance to make it up to you as we would like a second chance in order to change your perceptions. I can be reached at Kole.Siefken@Hilton.com. I would enjoy hearing from you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
The Doubletree by Hilton Modesto is located in the heart of downtown Modesto. Our location is in the center of dining, shopping, entertainment and culture venues such as the Gallo Center for the Arts. Our bright and spacious 100% non-smoking guest room and suites feature a breezy California style with all the comforts and conveniences of home. Location To AttractionsDoubletree by Hilton Modesto is the crossroads for many Northern California destinations like Yosemite National Park, Castle Air Museum, Fresno, Sacramento, Napa Valley and the San Francisco Bay Area along with nearby Central Valley wineries. The hotel is also centrally located to several sports complexes like Rainbow Fields, Big League of Dreams, Pedretti Park and Mistlin Sports Park which hold soccer and baseball events. Whether your visit to Modesto entails work, play or both, our full-service hotel and caring, courteous staff look forward to welcoming you with our signature warm chocolate chip cookie. ... more   less 

Additional Information about DoubleTree by Hilton Modesto

Address: 1150 9th St, Modesto, CA 95354-0823
Location: United States > California > Modesto
Price Range: $117 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Modesto 3.5*
Number of rooms: 260
Reservation Options:
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Also Known As:
Doubletree By Hilton Modesto Hotel Modesto
Doubletree Modesto
Modesto Doubletree
Hotel Style:
#1 Green Hotel in Modesto
#2 Family Hotel in Modesto
#2 Business Hotel in Modesto
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Modesto staff and other travelers.
2 questions
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bellingham
8 days ago
Sacramento
over a year ago

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Questions? Get answers from DoubleTree by Hilton Modesto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms facing West are a few feet from noisy, hourly, noisy trains”
 of 5 bubbles AlexModesto, 2 weeks ago | Read review
“Rooms up high and facing fountain are quieter - a train barrels through late at night.”
 of 5 bubbles 968ninah, 2 weeks ago | Read review
“Ask for a room location on opposite side of train tracks”
 of 5 bubbles 569donaldl, Feb 13, 2017 | Read review
“higher floors have better views. if you don't like train noise, request a room on opposite side of building from train tracks”
 of 5 bubbles kb147, Feb 2, 2017 | Read review
“Try and get even numbered room and Higher floor is good.”
 of 5 bubbles Dutchboy135, Nov 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question