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Extended Stay America - San Jose - Milpitas

2.5 of 5
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1000 Hillview Court, Milpitas, CA 95035
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Extended Stay America - San Jose - Milpitas
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80 Reviews from our TripAdvisor Community

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Hudson, New York
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

For the cost per night, I expected a bit more. For instance not very clean, particularly the public areas. No extra towels or blankets and very thin bedding so I couldn't get warm enough at night. One of us commented that the way to keep costs down was not maintain a building or rooms. Hot water was limited It was... More 

Helpful?
Thank MRasner
Raleigh, North Carolina
1 review
1 of 5 stars Reviewed October 28, 2015

I have never in my life been more disgusted by a hotel room. The shower had not been cleaned. There was hair all over the shower and there was a razor head on the floor of the shower. It was absolutely disgusting. I was given a new room, and the new room was equally as dirty if not more dirty.... More 

Helpful?
Thank Taylor M

Travelers are raving about these Milpitas hotels

Sacramento, CA
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed October 4, 2015

I wanted an inexpensive hotel for just one night; I should have spent the extra money and stayed somewhere else. First, just outside of the main entrance, on one side there were full, untied, bags of garbage (3 or 4) stacked up next to a very small trash can and on the other side there were several empty boxes, all... More 

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1 Thank 73Lulu79
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 2, 2015 via mobile

So I'm here for the weekend since I can afforded it on week days to pricey but I haven't had not one problem very quite so far so good hope tommrow is the same its close to the mall and other places to eat walking distance too... Freeway entrance is right by the hotel also

Helpful?
Thank Cassandra J
Manager_11525, General Manager at Extended Stay America - San Jose - Milpitas, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Lexington, Massachusetts
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed September 25, 2015

This is simply an awful hotel. The room smelled of I-Don't-Know-What bad. It must have been from someone's cooking in the room. We bought room fresheners and kept the windows open but it had no effect. The carpet was creepy so I wore slippers all the time. The towels were tiny and scratchy. It was simply a terrible experience. And... More 

Helpful?
Thank Mike G
Manager_11525, General Manager at Extended Stay America - San Jose - Milpitas, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback.... More 

Taipei, Taiwan
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed September 19, 2015

This was a business trip but I brought my family and dog, so are pros and cons Pros: 1. budget fit. 2. dog friendly (while the time I am writing, I am not sure if we will be extra charged $15 for dog, but if not, it's great) 3. close to restaurants, malls. 4. first floor room is not that... More 

Helpful?
Thank Jake W
Pico Rivera, California
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 26, 2015

Rooms are good from the point of view of location - You will have numerous options to eat and restaurants - have a freeway adjoining and convenient Though the rooms are bit small in size and with space with the property they can easily make big rooms Parking is good and for us it was right in front of room... More 

Helpful?
Thank Ankit J
Manager_11525, General Manager at Extended Stay America - San Jose - Milpitas, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that your overall experience was good. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. More 

bangalore, India
Level Contributor
117 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed August 12, 2015

for long business stay its not a bad option, especially given its location - starbucks, lots of restaurants, easy freeway access. access to the rooms on ground floor are easy, the bed, bath and work options are easy and decent cleanliness. Some minor issues: * the room keys are bad quality, if kept near a phone, the loose their coding... More 

Helpful?
Thank huzefac
Manager_11525, General Manager at Extended Stay America - San Jose - Milpitas, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear that our internet was slow, that our housekeeping policy did not meet your needs, and that you disliked our grab-and-go breakfast. In response to your feedback, I am going to forward this to our upper management. I am grateful for the feedback... More 

Kolkata (Calcutta), India
2 reviews
4 of 5 stars Reviewed August 10, 2015

I stayed with my family in Room#277 during July-Aug 2015. From providing all kind of assistance to hospitality over & above expectation, Extended Stay America (Milpitas) was a complete pleasure. I lived with my 1.5 year toddler and did not have any major issue with cleanliness/ facilities whatsoever. Special mention of Alma & Firas for being there whenever I needed... More 

Helpful?
Thank Priyanka S
Phoenix, Arizona
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 14, 2015

I stayed from late February to late April (2-months) in the Milpitas location. Before booking I read as many reviews as possible and had concerns so I emailed the Extended Stay America customer service and actually got an answer the next day with the name and phone number of the hotel Manager. I called but he wasn’t in and left... More 

Helpful?
Thank Hulksterlookalike
Manager_11525, General Manager at Extended Stay America - San Jose - Milpitas, responded to this review

Thank you so much for posting a review of our property. Please accept our apologies for the noise issues that occurred during your stay. Still, we are pleased to read that you had a positive stay overall and that our staff provided you with prompt customer service. Thank you again for sharing your comments with us. We look forward to... More 

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