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Hilton Garden Inn San Jose/Milpitas

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Hilton Garden Inn San Jose\/Milpitas
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456 Reviews from our TripAdvisor Community

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Showing 432: English reviews
Meridian, Idaho
Reviewed 1 week ago NEW

The air quality was horrible due to construction. The manager attempted to over charge me for a late check out. If I had not checked the hotel policy, he would have charged me $200 more than policy allowed. This is after I was first told it was only $50 and then told I didn't owe anything extra for a late...

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Helpful?
Thank Gabriel J
Fairbanks, United States
Reviewed 1 week ago

Check-in was good and all was smooth. Room was newly updated (which I recall needing doing). May have been first in room as painter tape was on the threshold. Clean and comfortable as always (though lighting is the hard white cheap LED... sort giving it an assisted living feel. The difference good soft lightbulbs make). Will stay there again. Easy...

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Helpful?
Thank A3555TFrickm
Murat K, Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Dear A3555TFrickm, Thank you very much for choosing our hotel and sharing your comments for your recent stay at Hilton Garden Inn Milpitas. We are very pleased to hear you had a smooth check in. We will address your comment about lights in our rooms to our corporate office. We hope to welcome you back again soon. Best regards, Murat...

Reviewed 3 weeks ago via mobile

I can't say enough about how awesome the staff is! From the friendly gals at the front desk who drove us to the light rail station to the breakfast servers and cooks. But the biggest kudos go to the assistant manager who, when my husband asked for a screwdriver to fix his glasses, sent two guys over to repair them...

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Helpful?
Thank BethAnnSH123
Murat K, Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Dear BethAnnSH123, Thank you so much for choosing our hotel. We couldn't be more happy to hear that our staff was awesome, friendly and helpful. We look forward to welcoming you again to Hilton Garden Inn Milpitas. Best Regards, Murat K. Assistant General Manager

Boston, Massachusetts
Reviewed 4 weeks ago

Good people and good breakfast but the rooms are run down and the linens especially the bed spread was never cleaned. Bathroom was run down and this was supposedly a newly renovated room. Travel on business for 28 years and this place just needs some TLC. It's fine for short stay overnight.

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Helpful?
Thank n0t2picky
Murat K, Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Dear n0t2picky, We are sorry that you had a disappointing experience during your stay with us. At Hilton Garden Inn Milpitas, we always aim to ensure every guest feels cared for, valued and respected. We have already addressed your issues with the room to our designated department manager to make sure our future guest has a comfortable stay with us....

Reviewed December 12, 2016

I love Hilton hotels because I can check-in online. We were able to check-in at 10:30am which was great after an early morning flight. The manager texted me within an hour to see if we needed anything. The hotel was clean and near other great conveniences.

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Helpful?
Thank Stacy C
Murat K, Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Dear Stacy C, Thank you for choosing our hotel and taking the time to write a review. We are very pleased to hear you were happy with our Echeck-in options and you were able to check in to your room early in the morning as well. We look forward to welcoming you back on your next visit to Milpitas. Best...

Dundee, Oregon
Reviewed December 3, 2016

Friendly service, nice location, easy freeway access, comfortable accommodations. Noisy neighbors didn't detract from a nice stay. Bathrooms could use some work and a fan, perhaps at the next retrofit.

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Helpful?
Thank James K
Murat K, Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Dear James K, Thank you very much for sharing your positive experience on Trip Advisor. We are delighted to hear that you were happy with our friendly staff, location and comfortable beds. I am so sorry that your neighboring room was noisy but still you had a great stay with us. We look forward to welcoming you again in the...

Clearfield, Utah
Reviewed November 27, 2016

Friendly staff, clean rooms, lots of restaurants in walking distance makes this a perfect hotel choice if you are attending a football game at Levi Stadium. and the nightly fresh baked chocolate cookies is a nice touch.

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Helpful?
Thank Theresa T
Murat K, Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Dear Theresa T, Thank you for sharing your positive experience on Trip Advisor about your recent stay at Hilton Garden Inn Milpitas. We are so pleased to hear that your stay during a football game was a great one due to friendly staff and clean rooms. We look forward to welcoming you back on your next trip to Milpitas. Best...

Saskatoon, Saskatchewan
Reviewed November 23, 2016

Amazing hotel, clean, kind and friendly staff! The rooms were big and beds were comfy as well as the pillows were all of different comfyness which is amazing as not everyone likes a soft or hard pillow. the Restaurant part was super cool. and it was decorated for christmas so it made it all cheery. The hot tub was good,...

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Thank A8900NZdonnas
Murat K, Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Dear A8900NZdonnas, Thank you so much for choosing the Hilton Garden Inn Milpitas and sharing your kind words about your stay. We are very pleased to hear you had a great experience in our hotel and good interaction with our team. We hope to welcome you back again in the near future. Best regards, Murat K. Assistant General Manager

Athens, Georgia, United States
Reviewed November 12, 2016

Booked because of restaurant and shuttle to and from airport, called ahead from my first stop to confirm shuttle but when arrived and called for pickup no shuttle was available. $30 cab to hotel. Booked shuttle back to airport and was confirmed by manager only to be called back later to be told shuttle not available. Apparently the desk staff...

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Helpful?
Thank Christina C
Murat K, Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Dear Christina C, Thank you so mush for leaving us a review on Trip Advisor and your four star even though you had some difficulties with our shuttle. I personally apologize that we were not able to offer you a shuttle when you need it and you were dropped off on the wrong location. We are still glad that you...

Roseville, California
Reviewed November 9, 2016

Excellent hotel and staff. This is my second time staying at this hotel. I will definitely stay here again. For San Jose the quality and price can't be beat. It's five minutes from the 880 VTA and the mall.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Wsquar
Murat K, Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Dear Wsquar, Thank you so much for taking the time to leave us a review for your recent stay at Hilton Garden Inn Milpitas. We are truly happy to hear that you enjoyed our amenities and had comfortable stay with us. We hope to see you again on your next trip to Milpitas. Best regards, Murat K. Assistant General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn San Jose/Milpitas

Address: 30 Ranch Drive, Milpitas, CA 95035
Location: United States > California > Milpitas
Price Range: $123 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn San Jose/Milpitas 3*
Number of rooms: 161
Reservation Options:
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Also Known As:
Hilton Garden Inn San Jose/Milpitas Hotel Milpitas
Hilton Garden Inn Milpitas
Hilton Milpitas
Milpitas Hilton
Hotel Style:
#1 Best Value Hotel in Milpitas
#3 Business Hotel in Milpitas
#4 Family Hotel in Milpitas
#4 Romantic Hotel in Milpitas
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Questions & Answers

Questions? Get answers from Hilton Garden Inn San Jose/Milpitas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“My odd numbered room faces away from the freeway. If doing app checkin, choose rooms inside the "L" to avoid the freeway.”
 of 5 bubbles jondf, Nov 2, 2016 | Read review
“Rooms facing the pool are best, but avoid room #237 as it is facing the air-condition from the kitchen below...”
 of 5 bubbles Toby_Bayern, Oct 13, 2016 | Read review
“all the rooms are same so it dosent mater which one you chose and the view is almost simillar”
 of 5 bubbles shahids001, Aug 30, 2016 | Read review
“Avoid the king room with adjustable bed.”
 of 5 bubbles dans895, Aug 3, 2016 | Read review
“Rooms facing the pool or interior parking lot are quieter”
 of 5 bubbles chicagomember, Jul 29, 2016 | Read review
5 of 5
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