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Sonesta Silicon Valley San Jose

Traveler (116)
Room & Suite (59)
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Overview
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1820 Barber Ln, Milpitas, CA 95035-7422 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
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Rooms
Dec 23Dec 24
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1 room, 2 adults, 0 children
Standard Room
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Reviews(1,049)
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Vijay Krishna
Hanford, California
10
Reviewed 2 weeks agovia mobile
Alex was excellent and provided great customer service! He is friendly and is very courteous to the hotel's guests. Much respect to Alex! Thanks for making my bad priceline experience much better Alex!
Thank Vijay Krishna
Response from MikaL699, Human Resources Manager at Sonesta Silicon Valley San Jose
Responded 1 week ago
VijKrishna, So glad to hear it! Thank you for the wonderful review. We hope to have you back soon.
warriorroad
Denver, Colorado
244
Reviewed 4 weeks agovia mobile
The bed was comfortable, but renovations has this “resort” lacking. Rust on the toilet paper holder, which wouldn’t even hold the toilet paper, was gross! I took the towel off the holder, and it crashed to the floor. The hotel lacked a fitness room that it says it has on their website. (Although they did say we could use another facility 3.5 miles away!) The breakfast baffet was overpriced for what you got... in my opinion it should have been free.. no vending machines.
1 Thank warriorroad
mjskre
Palm Springs, California
4947
Reviewed Oct 25, 2018
Dusty, dirty common areas. Not a 3.5 star hotel more like 2.5 - 3. Basic room not updated. Thermostat is just on and off, no adjustment. Just expected more based on the advertisement of the hotel. Staff was very nice.
Thank mjskre
Response from MikaL699, Human Resources Manager at Sonesta Silicon Valley San Jose
Responded Oct 25, 2018
Hi Mjskre, We appreciate you giving us your feedback and are glad that you found the staff to be hospitable. Thank you for your patience during renovation, and we hope you'll return to see the final product when renovation is complete!
Kaifu H
10
Reviewed Oct 16, 2018
We are a group of 100+ people stayed in Sonesta Silicon Valley for 2 nights (Fri/Sat). There were some renovation projects undergoing and we lived in pre-remodeled rooms. Non-construction areas and hotel rooms were kept very clean; just that bathroom sounds from next door could be heard. Normally the hotel breakfast starts at 7:00am on Weekends. In order to accommodate our needs, the hotel had made the breakfast started earlier. Tim and Elleni took good care of our foods. Knowing we are Vegetarian Asian, they even prepared vegetable porridge for us. We really appreciated the good service from Sonesta Silicon Valley and would recommend it.
Thank Kaifu H
Response from MikaL699, Human Resources Manager at Sonesta Silicon Valley San Jose
Responded Oct 17, 2018
Hi Kaifu, We were honored to host your group and so pleased that you enjoyed the service. Thank you for staying with us during renovations, and we hope to see you back soon! Maybe I can even convince Tim to make the vegetable porridge again for you!
kenlperry
Clovis, California
30
Reviewed Oct 10, 2018
The hotel is going through renovations. So, in the meantime, it's a bit rundown. It is close to shopping if you want to grab a bite to eat or get out. My biggest complaint is in the service regarding billing. I'm contracted with an agency that books this hotel each week, After 3 weeks, Sonesta still keeps charging my personal credit card, that they require for incidentals, and still bills the agency. They say they know the problem and will fix it. After 3 weeks, you would think they could. Watch out!
Thank kenlperry
Response from MikaL699, Human Resources Manager at Sonesta Silicon Valley San Jose
Responded Oct 10, 2018
Hi Kenlperry, Thank you so much for the review. We appreciate your patience as we go through renovations, and while it can be a bit of an inconvenience, we are extremely excited to reveal the completed project. I am in contact with our Accounts Receivable and am trying to track down your billing for incidentals, but we don't have enough information. At your convenience, we'd greatly appreciate if you could please call the hotel and request to speak with Accounts Receivable. We would appreciate the opportunity to discuss this and find resolution! Kindly, Mika
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About
Description
Discover the ideal fusion of style and function at Sonesta Silicon Valley. In a city rich with technology, this boutique-style Milpitas hotel offers a comfortable home with ease and convenience during More visits to the San Jose / Santa Clara area. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair access
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
236
Price range
$89 - $427 (Based on Average Rates for a Standard Room)
Formerly known as
The Beverly Heritage Hotel
Also Known As
Beverly Heritage Hotel
,
Beverly Heritage Milpitas
Location
United States > California > Milpitas
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
236
Price range
$89 - $427 (Based on Average Rates for a Standard Room)
Formerly known as
The Beverly Heritage Hotel
Also Known As
Beverly Heritage Hotel
,
Beverly Heritage Milpitas
Location
United States > California > Milpitas
Photos
Traveler (116)
Room & Suite (59)
Pool & Beach (13)
Dining (12)
Business Center & Event Rooms (1)
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Questions & Answers
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MrCustoms
June 3, 2017|
AnswerShow all 2 answers
Response from Greg M | Property representative |
Great Question! Unfortunately the hotel does not offer a bicycle rental program, there are several local rental shops near the hotel that do! Closest is Road King Rentals on No. 1st Street in San Jose approximately 5 miles... More
0
Votes
Marty C
March 24, 2016|
Answer
Response from JRC24 | Reviewed this property |
Pool hours are from 8am to 10pm daily
0
Votes
Room Tips
"I always stay away from poolside but that's just my preference."
Roam817795
Oct 4, 2018
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"Ask for the premium rooms, they are not great, but better then the regular ones"
942tammyd
Jul 23, 2018
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"Stay at another hotel?"
Zarian
Mar 12, 2018
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"Top level is best"
buonfortuna
Nov 1, 2017
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