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BEST WESTERN PLUS Brookside Inn

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400 Valley Way, Milpitas, CA 95035
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170 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Emmett, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

This BW Plus property is one of the best hotels I've stayed at - and that includes 5 star Island resorts! Alfie and Susan at the front desk are amazing! They are always so helpful and kind, they anticipate any need that I may have (like making sure I have an extra blanket), and they go out of their way... More 

Review collected in partnership with Best Western

Helpful?
Thank Amanda C
Rio Rancho, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The hotel staff were helpful and friendly but the hotel was older and smelled bad. The beds were uncomfortable and it was not the cleanest room I've ever stayed in. There was not shampoo provided and not enough towels for our family.

Review collected in partnership with Best Western

Helpful?
1 Thank Victor L
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Every hotel in Silicon Valley was either sold out or wanted two to three times their normal rates. I didn't even know this place existed, but now I'm glad I did. Got a clean comfortable room at a decent rate. I enjoyed the friendly staff and both the free happy hour and breakfast offerings. It's an quick and easy walk... More 

Helpful?
1 Thank Brad H
Johnstown, CO
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 19, 2016

We were a little hesitant based on photos/videos my wife had seen on the web, but we had a great 3-night stay. Everyone wants clean - and it was. Bathroom was new and excellent. Our 2nd floor room had a very nice covered balcony. The front desk staff were exceptionally friendly and helpful. Breakfast was best buffet we've had in... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Jim W
Carlsbad, United States
1 review
2 of 5 stars Reviewed June 8, 2016

I was literally terrified walking to find food for dinner (bar shuts down early). SKETCHY neighborhood and kind of dirty hotel, especially for $250/night. Walls were paper thin - had to call the front desk about the couple above me - lady next door coughed ALL night long - I felt like I could hear her breathe. I've never written... More 

Review collected in partnership with Best Western

Helpful?
Thank Danna V
Carmichael, California
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 5, 2016

This Best Western is a great location for anyone coming to see an Earthquakes or 49ers game. This is my forth or fifth stay here after a game. Great rooms and a wonderful spread for breakfast. Stay here and enjoy a great rest.

Review collected in partnership with Best Western

Helpful?
Thank hugham
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 24, 2016 via mobile

This place provides many amenities to make up for the fact that it's located directly on the corner of 2 highways. On of the exit ramps is literally outside your window on the pool side. Call first and make sure you get a room on the parking lot side! Traffic is so loud as big trucks accelerate onto the ramp.... More 

Helpful?
Thank Chris F
Bellingham, Washington, USA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 18, 2016

Dont do it. Homeless people living on one side of the hotel. completely over priced. The room we stayed in stunk. The service in the lounge, well there was none. Not a good part of town. When we made our reservation they told us it was right next our destination it was not.

Review collected in partnership with Best Western

Helpful?
1 Thank lynnw918
Maryland, United States
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed April 12, 2016

First room I was given had the window open, smelled of carpet cleaner, and had some sort of large bodily fluid stain on the chair. Second room smelled of terrible mildew and had bodily fluids on the shower curtain. I have no idea how they justify $200 a night for this place. On the bright side, front desk clerk was... More 

Helpful?
Thank Chris B
Perth, Australia
Level Contributor
79 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed March 4, 2016

Great place to stay. Roomy and comfy bed, good shower and clean. Close to shops, diners, supermarket and transport highways. Two story but no lift but ample parking. Free wifi and breakfast too. Enjoy.

Helpful?
Thank Peter M
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the ideal location for your Northern California vacation or Silicon Valley Business trip. ... more   less 

Additional Information about BEST WESTERN PLUS Brookside Inn

Address: 400 Valley Way, Milpitas, CA 95035
Location: United States > California > Milpitas
Price Range: $125 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Brookside Inn 3*
Number of rooms: 78
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, TripOnline SA, Priceline, Hotwire, Orbitz, Odigeo, Cancelon, Best Western + Iniative, Otel and Travelocity so you can book your BEST WESTERN PLUS Brookside Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Brookside Hotel Milpitas
Best Western Milpitas
Milpitas Best Western
Hotel Style:
#1 Romantic Hotel in Milpitas
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