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BEST WESTERN PLUS Brookside Inn

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176 Reviews from our TripAdvisor Community

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Showing 167: English reviews
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel was in a great location. The hotel staff was helpful and courteous. We would stay there again. The breakfast had a variety of hot and cold items. this was another nice stay at a Best Western property.

Review collected in partnership with Best Western

Helpful?
Thank H2296MCalana
Washington
Level Contributor
8 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Our room #120, was located on the ground floor which had a patio walkway with table and chairs to relax outdoors. The room was very spacious, clean, well maintained, and beds and pillows were comfy. Amenities included a large flat screen TV, refrigerator, microwave, free WIFI and excellent water pressure in the shower. Breakfast included: made to order omelettes, a... More 

Helpful?
Thank Mom M
Murphys, California
Level Contributor
103 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed August 6, 2016

I needed a room for one night and was so pleased with my choice of BW+. Front Desk and Housekeeping staff were very helpful, friendly, and cheerful and the room was exquisite! Furnished with what looked like brand new furniture, room #104 was gorgeous and had double-doors that led out to a tiled sitting area with two chairs and a... More 

Helpful?
2 Thank Christine Too
Watsonville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 6, 2016

Property is undergoing remodeling but did not impact my stay. Haven't stayed here for a few months but staff still greeted as returning guest. Breakfast attendant remembered my omelet preference and asked if I wanted one prepared.

Review collected in partnership with Best Western

Helpful?
1 Thank Deborah R
A TripAdvisor Member
2 of 5 stars Reviewed August 5, 2016 via mobile

We are in Room 129, my husband & son was there one night before I arrived. I walked into the room and they had the fan blasting with the windows open. I knew right away they were trying to air out the room. I smelled a very strong MUSTY odor coming from the carpets. When we brought it to the... More 

Helpful?
Thank A TripAdvisor Member

Travelers are raving about these Milpitas hotels

sacramento, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 28, 2016

Traveling on business, watching the budget. Room was clean and be was comfortable! Staff was great and the FULL breakfast and the AMAZING happy hour (drink and enough food for a dinner). Right off freeway, close to San Jose area. Not a great part of town... but once inside, all was good.

Review collected in partnership with Best Western

Helpful?
1 Thank Michelle N
Emmett, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 26, 2016

This BW Plus property is one of the best hotels I've stayed at - and that includes 5 star Island resorts! Alfie and Susan at the front desk are amazing! They are always so helpful and kind, they anticipate any need that I may have (like making sure I have an extra blanket), and they go out of their way... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Amanda C
Rio Rancho, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 1, 2016

The hotel staff were helpful and friendly but the hotel was older and smelled bad. The beds were uncomfortable and it was not the cleanest room I've ever stayed in. There was not shampoo provided and not enough towels for our family.

Review collected in partnership with Best Western

Helpful?
1 Thank Victor L
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 22, 2016

Every hotel in Silicon Valley was either sold out or wanted two to three times their normal rates. I didn't even know this place existed, but now I'm glad I did. Got a clean comfortable room at a decent rate. I enjoyed the friendly staff and both the free happy hour and breakfast offerings. It's an quick and easy walk... More 

Helpful?
1 Thank Brad H
Johnstown, CO
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 19, 2016

We were a little hesitant based on photos/videos my wife had seen on the web, but we had a great 3-night stay. Everyone wants clean - and it was. Bathroom was new and excellent. Our 2nd floor room had a very nice covered balcony. The front desk staff were exceptionally friendly and helpful. Breakfast was best buffet we've had in... More 

Review collected in partnership with Best Western

Helpful?
2 Thank Jim W
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the ideal location for your Northern California vacation or Silicon Valley Business trip. ... more   less 

Additional Information about BEST WESTERN PLUS Brookside Inn

Address: 400 Valley Way, Milpitas, CA 95035-4136
Location: United States > California > Milpitas
Price Range: $118 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Brookside Inn 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Best Western Plus Brookside Hotel Milpitas
Best Western Milpitas
Milpitas Best Western
Hotel Style:
#1 Romantic Hotel in Milpitas
#1 Best Value Hotel in Milpitas
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