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Friendly staff. Khan is very supportive person. He help me a lot.
Thanks for good room and safe environment Everything is working fine. Markets and store are closed by.
I want to stay again if I come to milpitas again.
Response from 00esa, Manager at Extended Stay America - San Jose - Milpitas - McCarthy RanchResponded 4 weeks ago
Thank you for choosing Extended Stay America while here for business. It’s a pleasure to know you enjoyed your well-kept suite and loved our ideal location. We will be sure to share your compliments with Khan for taking good care of you. On behalf of...More
I stated the extended stay America sanusi millpitas McCarthy ranch road and the staff was friendly the rooms were clean and I was provided with excellent service when I was away from my own home I would recommend this hotel again to my friends or...More
Thank Michael W
Response from 00esa, Manager at Extended Stay America - San Jose - Milpitas - McCarthy RanchResponded January 3, 2018
Michael, it was our pleasure having you as our guest at Extended Stay America. We are delighted to read you enjoyed your stay with us and that our facilities and service were to your satisfaction. Thank you for recommending us to the future guest, and...More
At the time of the arrival the front desk was out of service and the paper work was not prepared in advance according with the reservation.
The room has a bad smoking smell even do it wasn’t a non smoking type. I got a much...More
Thank Esteban G
Response from 00esa, Manager at Extended Stay America - San Jose - Milpitas - McCarthy RanchResponded September 22, 2018
Esteban, thank you for evaluating your stay. We are sorry for the front desk service issue you experienced and apologize as your room had a smoke odor. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the...More
First i get there and it takes forever to check in. Then I go through the room with what I expect is a fully stocked kitchenette only to discover no coffee maker, nothing to drink out of, no flatware, no hand towel in the bathroom....More
Thank Rebecca A
Response from 00esa, Manager at Extended Stay America - San Jose - Milpitas - McCarthy RanchResponded August 27, 2018
Rebecca, thank you for being our guest. We sincerely apologize for the poor service and cleanliness issues with your room. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Please let us know if your...More
I really like this hotel because it's near the SanJose airport, the hotel and room are so clean, the employee here are so nice and helpful. He has helped me a lot for checking in early, for other things I want,etc. I really enjoy the...More
1 Thank 651,399,242
Response from 00esa, Manager at Extended Stay America - San Jose - Milpitas - McCarthy RanchResponded June 10, 2018
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you were impressed with your room and that our location was perfect for your needs. Thanks for all of your great feedback. We look forward to...More