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Dining (33)
About
#2 of 7 hotels in Millbrae
Location
4.3
Cleanliness
4.6
Service
4.4
Value
4.4
GreenLeaders Silver level
The Millwood Inn & Suites welcomes business and leisure travelers to enjoy a tradition of warm, personal hospitality. Located south of San Francisco and 2 miles from the SFO Airport. This distinctive hotel offers a refreshing mix of lifestyle luxuries and a relaxed coastal vibe for working, relaxing, playing, and exploring the San Francisco Bay Area. Enjoy a casual contemporary ambiance that makes you feel at home. Our hotel offers a comfortable eco-friendly hotel experience. Our amenities include a flat panel TV with over 100 cable channels, HDTV, WiFi, DVD player, alarm clock radio, microwave, refrigerator, drip coffee/tea maker, hair dryer, full-size iron and ironing board, well-lit vanity, and luxurious bath products. We also have a fitness center, a free breakfast buffet, an interactive business space, free parking for overnight guests, and a shuttle to the airport. Our marketplace offers everything you need from food, and essentials, to beer, and wine.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Highchairs available
Free airport transportation
Baggage storage
Gift shop
Electric vehicle charging station
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Newspaper
Non-smoking hotel
First aid kit
24-hour front desk
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish
Hotel links
Location
54Somewhat walkable
Grade: 54 out of 100
72Restaurantswithin 0.75 miles
8Attractionswithin 0.75 miles
Contact
1375 El Camino Real, Millbrae, CA 94030-1410
Getting there
San Francisco International Airport (SFO)BART13 min
Rental CarsSee all Millbrae rental cars
771Reviews26Q+A100Room tips
Reviews
Traveler rating
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This place is the best!! It’s really clean and the air is dust free! They provide quality handsoap,Shampoo and Conditioner. Their beds are really comfortable and relaxing. It is a oasis! They also provide tasty breakfast and they have very professional staff who is very friendly and eager to offer great services to make your stay comfortable. If you want a peaceful, clean and comfortable stay for a reasonable price this is the place to be.
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from GuestXperience Team, Agency / Consultant at The Millwood - A Boutique Hotel
Responded 4 days ago
Dear guest, It is very rewarding to hear your perspective of our hotel, and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, hospitable, and reasonably priced stay experience. At The Millwood, our staff works very hard to make sure they provide the best services to our guests, and your kind words for our team members will continue to motivate them and encourage them to remain focused on our goal of providing 100% value and quality services at all times. We are also pleased to hear that you loved our breakfast offering, and it's nice to read that the quality of the bath accessories was to your satisfaction. Thank you for your review. It was a pleasure to host you, and we look forward to having you back many more times in the future. Kind Regards, Vijay Patel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
This is clean, located near the airport, the customer service is excellent and it is easy to get to. It is also withing walking distance of a great little pizza joint (Mountain Mike's) if you don't want to go out to eat.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from GuestXperience Team, Agency / Consultant at The Millwood - A Boutique Hotel
Responded Jun 26, 2022
Dear guest, We are always pleased to receive feedback from our visitors in relation to their stays at The Millwood, and we are delighted with your rating and comments - thank you very much. We are glad that you found our property clean, and it's nice to read that our location suited you. We are also happy to hear that our customer service impressed you. It was a pleasure to host you, and we look forward to having you back many more times in the future. Kind Regards, Vijay Patel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Departure66247706174 wrote a review Jan 15
Milwood Hotel has the most lousy internet I ever seen (being a lot of times in Egypt, I have seen a lot of poor internets, but Milwood Hotels definitely beats them). You could not be sure to download a webpage. I was not able to read my mail. A very bad experience for a business traveler. The hotel is a motel of the classical type. two floors with direct entrance from the parking lot. However they have put glass walls up before the room so You can not access the entry area without your keycard. Nice feature which definitely increases security. The room is OK. Nice bed and athroom with tub. Was clean. Safety box big enough to a laptop and a Ipad. Breakfast is below average, but noy lousy. You get the oatmeal and a pancake machine. Location is central in Millbrae with lot of restaurants around. But worthless for a business traveller due to the interne which de facto is broken…
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Date of stay: January 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from GuestXperience Team, Agency / Consultant at The Millwood - A Boutique Hotel
Responded 1 week ago
Dear guest, Thank you for your review. We appreciate you telling us that you liked the bed and the bathroom with tub and found the room clean, and it's nice to read that our safety features and the size of the safety box were to your satisfaction. At The Millwood, we strive to deliver a great guest experience, but it sounds like we did not achieve our goal on this occasion. Sorry to hear that you had difficulties with our WIFI service. We generally have a strong WIFI signal, so there must have been an issue on this particular occasion. Please know that we will look into this and contact our network provider to ensure that this was just a one-off incident. We have also noted your comment about breakfast, and we apologize that it fell short of your expectations. We do review our breakfast selection regularly, and we will take your feedback into consideration when next doing so. We sincerely hope that you will give us a chance to redeem ourselves with you and delight you with the top-notch stay that the vast majority of our guests usually have with us. Kind Regards, Vijay Patel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is just gorgeous I would be telling all my friends When they are coming to San Francisco Must come to the hotel , and stay there It’s clean and friendly The lady’s at receptionist, she is just wonderful and very helpful as well When I need a taxi she’s calling right away I’m very grateful chose that hotel
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Date of stay: December 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from GuestXperience Team, Agency / Consultant at The Millwood - A Boutique Hotel
Responded 1 week ago
Dear guest, We are always pleased to receive feedback from our visitors in relation to their stays with us, and we are delighted with your rating and comments - thank you very much. We are glad that you loved our accommodation and found it clean and friendly, and we appreciate you taking the time to acknowledge our reception staff for her prompt and helpful service. We also hope everything was in order and you had easy access to your essentials. Thank you for recommending The Millwood to your friends. This means a lot to us. It was a pleasure to host you, and we look forward to having you back many more times in the future. Kind Regards, Vijay Patel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Modern, eclectic, and fun. This little hotel is minutes from SFO. It has multiple super-cool electronic upgrades. I really enjoyed my stay here, and I hope to stay here again. The hotel offers an airport shuttle service, but due to weather, I opted for Uber.
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Date of stay: March 2022Trip type: Traveled on business
Value
Location
Service
Room Tip: There is a shuttle service that meets on the highway in front of the hotel. I opted to call Uber,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from GuestXperience Team, Agency / Consultant at The Millwood - A Boutique Hotel
Responded Dec 20, 2022
Dear guest, It is great to receive feedback from you regarding your recent visit, and we are delighted to hear that you enjoyed your stay at The Millwood. We are glad that you found our accommodation comfortable, and it's nice to read that our location suited you. We also hope your stay was relaxing and you had a good night's sleep at our property. We are happy to know that you will revisit us, and we look forward to having you back many more times in the future. Kind Regards, Vijay Patel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Millwood is simply Great!! Perfect location with shuttle to the airport, beautiful property, Owner & Staff are welcoming and helpful, the room was clean and it had a beautiful fireplace. Their contactless check in / out process was seamless, they have a fitness center and a breakfast bar. Definitely recommend this place.
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Date of stay: December 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from GuestXperience Team, Agency / Consultant at The Millwood - A Boutique Hotel
Responded Dec 5, 2022
Dear guest, what a wonderful review to have read, thank you for sharing your great experience with us. We are delighted that you enjoyed your time at our hotel so much. From our warm hospitality to amenities, we are so pleased that you loved every aspect of what we offer. On behalf of the entire team, thank you again and I hope we have the pleasure of welcoming you back with us at this location very soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Large, clean room with comfortable bed. High standards of hygiene. Bright, modern bathroom with marble floor and walls. Breakfast pretty average, not bad but not exciting either. Overall good value for an expensive city like san francisco. Good place to stay if you need a good night's sleep before catching a flight the next day.
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Date of stay: November 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from GuestXperience Team, Agency / Consultant at The Millwood - A Boutique Hotel
Responded Dec 5, 2022
Dear guest, Thank you for the positive rating. We are pleased to hear that our accommodation offered you good value for money. We are glad that you found the room clean and spacious and the bed comfortable, and it's nice to read that the bright, modern bathroom appealed to you. We are also happy to know that our high standards of hygiene were to your satisfaction. Sorry to hear that our breakfast offering did not particularly appeal to you. We do review our breakfast selection regularly, and we will take your comments into consideration when next doing so. We trust that the positives of your stay outweighed any downsides, and we hope to welcome you back at The Millwood when you return to Millbrae. Kind Regards, Vijay Patel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a solid, functional, and clean option, that is close to the airport if you have a layover at SFO. It is motel in style but they have added a secure walkway in front of the doors that only guests can access. The rooms are clean, very simple and the bathrooms have been updated. I will take clean and simple over fancy and dirty anytime, especially with airport hotels. The bed is decent. There was a small fridge, microwave, and coffee maker in the room. The service was helpful but not overly friendly. We did not eat breakfast at the hotel as we had an early flight but it looked like a decent array of coffee, juice, boiled eggs, cereals and toast. There is a coffee machine in the room, but the eating area also had a fancier version. We paid for the shuttle to the airport as it was less expensive than the Uber we took coming to the hotel but the driver was really surly and then stood there waiting for us to tip him after he unloaded our bags.…
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from GuestXperience Team, Agency / Consultant at The Millwood - A Boutique Hotel
Responded Dec 5, 2022
Dear guest, thank you for your review of our hotel. We are glad to hear that you found our hotel to be clean and functional, and appreciate your feedback on the added security of our walkway. We apologize if the service you received was not as friendly as you would have liked, and will be sure to address this with our staff. We are sorry that your experience with our shuttle driver was not positive, and will be sure to address this with our transportation team. We appreciate your feedback and will strive to improve in all areas to provide the best possible experience for our guests. Thank you for choosing to stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place exceeds expectations in all categories, given the limitations of being an airport-vicinity hotel in California. The inherent negatives are scanty water flow in the shower (we’re in a drought, so expected), and jet noise (there’s not much to do about that). Wifi was a bit erratic, and the bath drain was very slow. On the plus side, the room was clean, spacious, and had lots of unexpected features (multi-input panel under the TV to allow laptop connection, fireplace heater), and the decor is pleasing. The price was very good, which entailed some less affluent clientele. Very nice breakfast, too.
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Date of stay: November 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from GuestXperience Team, Agency / Consultant at The Millwood - A Boutique Hotel
Responded Dec 5, 2022
Dear guest, thank you for your review. We are glad to hear that you found our hotel to be clean, spacious, and well-equipped with unexpected features. We apologize for the issues with the water flow in the shower and the slow bath drain, as well as the erratic WiFi. As a hotel located near an airport, we understand that jet noise can be an inconvenience for some of our guests. However, we do our best to provide a comfortable and enjoyable stay for all of our guests, regardless of the circumstances. We appreciate your feedback and will take it into consideration as we continue to improve our services. Thank you for choosing to stay with us, and we hope to have the opportunity to serve you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The tag to the name says it all - A Boutique Hotel. It really is one. A little gem tucked away very near to the SFO airport. Excellent, neat & clean rooms, pleasing layout and interior, beautiful bathrooms, very good amenities, courteous staff, very inviting lobby and breakfast area. You are sure to get more than value for your money here. A different feel than a typical chain franchise hotel. Strongly Recommended.
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from GuestXperience Team, Agency / Consultant at The Millwood - A Boutique Hotel
Responded Oct 5, 2022
Dear Dhimant, It is always wonderful to be considered a little gem, and we appreciate your feedback - thank you! It feels great to know that so many aspects of your visit pleased you so much, and the information that you have provided will be beneficial for travelers who may be considering a stay with us. Thank you for recommending our property to prospective guests. This means a lot to us. You had the experience that we strive to provide for each of our guests, and we hope to welcome you back at The Millwood many more times in the future. Kind Regards, Vijay Patel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$148 - $230 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
millwood inn and suites, millwood hotel millbrae
LOCATION
United StatesCaliforniaMillbrae
NUMBER OF ROOMS
34
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Claim Your ListingTHE MILLWOOD - A BOUTIQUE HOTEL $118 ($̶2̶2̶6̶) - Updated 2023 Prices & Reviews - Millbrae, CA
Frequently Asked Questions about The Millwood - A Boutique Hotel
Which popular attractions are close to The Millwood - A Boutique Hotel?
Nearby attractions include SFO Museum (0.6 miles), DFS Duty Free Galleria Satellite (0.6 miles), and InMotion Entertainment (0.7 miles).
What are some of the property amenities at The Millwood - A Boutique Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at The Millwood - A Boutique Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Millwood - A Boutique Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at The Millwood - A Boutique Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Millwood - A Boutique Hotel?
Conveniently located restaurants include Millbrae Pancake House, Zorba's Pizza, and Toto's Restaurant & Pizzeria.
Are there opportunities to exercise at The Millwood - A Boutique Hotel?
Yes, guests have access to a fitness center during their stay.
Does The Millwood - A Boutique Hotel have an airport shuttle?
Yes, The Millwood - A Boutique Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Millwood - A Boutique Hotel have airport transportation?
Yes, The Millwood - A Boutique Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Millwood - A Boutique Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Millbrae.
Are any cleaning services offered at The Millwood - A Boutique Hotel?
Yes, laundry service and self serve laundry are offered to guests.