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I arrived in the middle of the night and I was dead. The reception guy was chatting online in the back room with somebody and took him 5 minutes literally if not more to cut off the conversation and come to the front desk. He...More
1 Thank RittaTT
Response from TheDylanSFO, Owner at The Dylan at SFOResponded February 18, 2014
We thank this guest for taking the time to write a review on our property but do want to respond to issues that are completely untrue. This guest stayed with us in November and is now writing their review in February. They did not arrive...More
There is a seediness about this motel that won't quit. The rooms are tidy and ample, but there is the smell of deodorant that tells you that they have to work hard to keep the place up. But the cost is low, and the conveience...More
2 Thank marbmiller
Response from TheDylanSFO, Owner at The Dylan at SFOResponded February 15, 2014
While we respect the views of all guests, we find it necessary to respond to reviews which inaccurately represent our property. Our hotel is not seedy in any respect as clearly indicated by other reviews written about our property. All rooms have been completely remodeled...More
The room was really clean and comfortable and very close to the BART system. I wouldn't hesitate to stay at this hotel again. The staff was great and the breakfast that was included with the room charge was really good.
Our flight was cancelled in San Francisco due to weather after flying from Thailand. We were very upset but our stay at The Dylan was fantastic. Clean rooms, comfortable setting, wonderful staff, and close to subway. If I go back west I will stay here...More
Need a hotel for transit overnight in San Francisco so its proximity to the airport and free airport shuttle are the key factors I chose this hotel. Room is very clean. Mattress is comfortable. Water pressure of the shower is adequate. The hotel description says...More