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The Westin San Francisco Airport

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The Westin San Francisco Airport
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365 Reviews from our TripAdvisor Community

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Showing 332: English reviews
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San Diego, California
Reviewed 2 days ago NEW

Working an Event (April 2017) at this hotel. Food, meeting rooms, General session in ballroom all excellent with staff attentive in cleaning after sessions/meetings. The biggest plus from the eyes of the event planning team is that they provided complimentary floral (tulip) arrangements COMPLIMENTARY! a WOW moment! Latiecia the CSM was darling with hands on all the event! Thanks so...

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Helpful?
Thank kwdestinations
Tampa Bay
HOTEL’S FAVORITE REVIEW
Reviewed October 24, 2016

After reading some of the reviews, I wasn't sure what to expect but we stayed 2 nights on a stopover to Hawaii and really enjoyed our stay. Are the rooms a little dated? Yes (the bathrooms could use an update) but aside from that, which honestly did not bother us as we went to San Fran and spent little time...

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Helpful?
1Thank Brisbeachmom
About Hotel's Favorite Review
Patricia A, Director of Guest Services at The Westin San Francisco Airport, responded to this review

Dear Brisbeachmom, Thank you for sharing your experience at the Westin SFO. I am thrilled that you were able to relax and refresh while here and experience the lovely lobster dinner close by. I know it is a local favorite. We look forward to having you again as our guest and should you need any assistance please don't hesitate to...

Reviewed 2 days ago NEW

We were snowed in at Lake Tahoe. We called early on the morning of check in to advise them a storm had come in through the night and the roads were closed. They refused to work with us and charged us $200 for not showing up. We tried to work with the supervisor but she was rude and inflexible. I've...

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Helpful?
Thank LeRoy R
Patricia A, Director of Guest Services at The Westin San Francisco Airport, responded to this review

Dear LeRoy R, Thank you for sharing your experience. I am disapointed to hear this. I most certainly want to work with you on this. I am sorry that this is the first I have heard of your situation. Can you please email me at parp@westinsfoairport.com and I would love to speak with you or please call the hotel directly...

Portland, Oregon
Reviewed 6 days ago NEW

Great Swimming Pool. Nice food options inside the facility and easy access to airport were the highlights of the hotel. Our room was unfortunately right next to a VERY noisy elevator and my wife couldn't catch a night of sleep. I guess that I understand how we got a discount on the room. We also used the room service for...

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Helpful?
Thank Florian H
Fort Lauderdale, Florida
Reviewed 1 week ago

Very pleasant stay, for sure I'll come back, Restaurant had good breakfast , hotel temperature was acceptable, all hotel members where very friendly and courtesy shuttle to Airport A+++ , pool area and all common area clean and nice.

Review collected in partnership with this hotel
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Helpful?
Thank dennisco52
Auckland
Reviewed 2 weeks ago

Great one night stay in this hotel. Check in was efficient and quick and the person on the counter was very helpful. Room was clean and tidy and I had no issues with it. Bed was comfortable. Hotel was in a good location. Really close to the airport which was great as I had a late flight arrival that night....

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Helpful?
Thank mjs_nz
San Jose, California
Reviewed 2 weeks ago

I was disappointed by the night hotel manager Cathy's attitude and demeanor. We were about 15 of us meeting at the hotel for a 40th anniversary high school reunion. On Friday night, we had to put up with a fellow guest who went 'postal' on us, yelling and screaming at midnight. On Saturday night, the manager's attitude has made sure...

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Helpful?
1Thank givememyscrnname
LeanneB_86
Reviewed 2 weeks ago

We were delayed leaving Sydney by 3 hours which meant we missed our connecting flight from San Francisco to Vancouver. Because our flight wasn't on the same ticket it was our responsibility to book accommodation. After some research we ended up booking the Westin San Francisco Airport because they were the cheapest and had good reviews. They have a free...

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Helpful?
Thank LeanneB_86
Lafayette, CO
Reviewed 2 weeks ago

Hotel is decent--a bit rundown for what I'd expect in a Westin. However, the room service is so bad and so limited that I will never return. Upon arrival on a Thursday evening I ordered stuffed peppers but was told they were out. I also had a NY steak, which was perhaps the fattiest thing I'd ever ordered. Not expecting...

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Helpful?
1Thank mikecohn
SFOWestin, Guest Relations Manager at The Westin San Francisco Airport, responded to this review

Dear mikecohn, Thank you for taking the time to share your recent experience at the Westin San Francisco Airport hotel with us. As a valued guest, I was disappointed to hear about your in-room dining experience. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. Your valued feedback highlighted a...

melbourne
Reviewed 2 weeks ago

I enjoyed this room for the long lay over. quiet comfortable and dark (draw the blinds) Loved the courtesy bus to Burlingame after we became Human after the long flight from Australia via Aukland.. traded my United points and was very pleased for the stay on the United points... would go back again...

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Helpful?
Thank MelbourneDes
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Alfiere
Cuisines: Mediterranean
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Designed with your unique needs in mind, The Westin San Francisco Airport offers business travelers easy access to the city and Silicon Valley via major freeways and public transport. Less than .5 mile away from San Francisco International Airport, we offer a free shuttle to and from the airport. ... more   less 

Additional Information about The Westin San Francisco Airport

Address: 1 Old Bayshore Hwy, Millbrae, CA 94030-3120
Location: United States > California > Millbrae
Price Range: $135 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin San Francisco Airport 4*
Number of rooms: 393
Reservation Options:
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Also Known As:
The Westin San Francisco Airport Hotel Millbrae
Westin San Francisco Airport
Westin Hotel Millbrae
Westin Millbrae
Millbrae Westin
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Questions & Answers

Here's what travelers have asked, with answers from The Westin San Francisco Airport staff and other travelers.
11 questions
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Questions? Get answers from The Westin San Francisco Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If in a runway view room, it can be noisy with take off and landing. Some people enjoy that, but, For quiet room ask for rooms 22/24/26”
kwdestinations, 2 days ago | Read review
“Only three devices on Wifi. That is an odd limit.”
719florianh, 6 days ago | Read review
“ask for water view”
MelbourneDes, 2 weeks ago | Read review
“Bay view rooms are nice, but more expensive.Other rooms have a partial bay view.”
mlaustreng, 3 weeks ago | Read review
“Try to get an airport/bay view room. It's noisier, but if you're bored, the view pays for the noise.”
wills_kills_12, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question