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The Westin San Francisco Airport

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The Westin San Francisco Airport
The Westin San Francisco Airport
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170 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Level Contributor
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

This place did not disappoint. The bed and pillows were heavenly! Love all the wonderful touches that a Westin provides. The oversized and soft towels song with the robe, just add that extra layer of "spa-like" comfort.

Helpful?
Thank torrier526
Oslo, Norway
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel is conveniently located near the airport with free shuttle bus every 15 min to and from the airport. The indoor pool is great and has a jacuzzi although the water in the jacuzzi was not the cleanest I've seen. I was there 10am and probably one of the first guests to use it. The rooms have coffee maskin... More 

Helpful?
Thank A H
Washington DC
Level Contributor
93 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I love this hotel - it's well-maintained and quiet, even though it is so near the airport and freeways. The hotel's saving grace and unique character lies with its bayshore view: here you can go for a long walk or jog all along the bay, seeing birds and wildlife while watching the planes land and take off. And I love... More 

Helpful?
Thank Ariz0nagirl
Honolulu
Level Contributor
183 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel is old, beat up and frankly dreadful! We ordered room service dinner at 9PM. It took 1.5 hrs to deliver over two trips to our room. My food (Fish Tacos) was inedible, I threw it away. My wife food (Turkey Club) made her sick to her stomach for the entire next day, a travel day to Prague!! I... More 

Helpful?
Thank HGKCFP
Patricia A, Assistant Director of Guest Services at The Westin San Francisco Airport, responded to this review

Dear HGKCFP, Thank you for your feedback. We have sent over the requested receipt. In addition, you were not charged for your room service. Please feel free to reach out to me directly at fomanagers@westinsfoairport.com. Warm Regards, Patricia A. More 

Sin City, Nevada
Level Contributor
251 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Had a great stay here, 6 days..... The staff was amazing, always pleasant & helpful. The room was great. Spacious and very clean. There is a small fridge for drinks, and a safe in the closet. The bed was comfy, the wifi, not free, was good...I only bought the $10 day wifi, but there was one that was $15 a... More 

Helpful?
Thank bu1larry
Wentworth Falls, Australia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

As a mobility impaired traveller, the accessible bathroom rooms were fabulous. The restaurant downstairs was wonderful. We had a room with an amazing view of the airport. Not a sound could be heard, it was so interesting we had room service one evening just so we could watch the view.

Helpful?
Thank AlexisJwebb
Patricia A, Assistant Director of Guest Services at The Westin San Francisco Airport, responded to this review

Dear AlexisJWebb, Thank you for sharing your experiences from the Westin SFO Airport. I am so thrilled that you enjoyed your stay. I am happy you were able to refresh and relax while here. I love our bay/airport view as well. We look forward to your next visit. Please feel free to contact me if I can assist you. Warm... More 

Winston Salem, North Carolina
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

I am an SPG gold member. I was recognized as a gold member and given excellent service at check in. My room was on the SPG floor and had a little bag of goodies for me when I finally got to my room at 1 a.m. The baggie had a soy milk, chamomile tea, ear plugs, an herbal calming patch,... More 

Helpful?
Thank 63Marie
Patricia A, Assistant Director of Guest Services at The Westin San Francisco Airport, responded to this review

Dear 63Marie, Thank you for your review of the Westin SFO! I am thrilled your experience left you refreshed and relaxed. I too love the Heavenly Bed. I have shared your comments regarding your breakfast with our Chef Sean Han and he is extremely grateful for your comments and asked that I share that with you. Please feel free to... More 

Burnsville, MN
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Westin prior to leaving San Francisco. We were very welcomed upon arrival, and the gentleman at the front desk gave us a wonderful room, on the 3rd floor, right in the middle of the hotel, looking out at the bay. Our room was very clean and large. I'm not sure what others were talking about when... More 

Helpful?
Thank wan2cruise
Patricia A, Assistant Director of Guest Services at The Westin San Francisco Airport, responded to this review

Dear Wan2cruise, Thank you for sharing your experience while staying at the Westin SFO. I am thrilled you had a positive experience with our front desk staff. The view of the bay is breathtaking I am so glad you enjoyed it. Please feel free to reach out to me upon your return we look forward to your next visit. Warm... More 

Chicago, Illinois
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

While my room was "okay" the rest of the hotel definitely is in need of a face-lift and updating. We had a meeting there - the meeting room had no exterior windows and was made even worse with very dim lighting. The lobby was fairly bright but a bit worn.

Helpful?
Thank Joe F
Patricia A, Assistant Director of Guest Services at The Westin San Francisco Airport, responded to this review

Dear Joe F, Thank you for sharing your experience at the Westin SFO Airport. I have shared your comments with our banquet managers regarding the dim lighting in the interior meeting room. In the future maybe this is something they can improve upon in the future. We appreciate honest feedback. We hope to see you here again. Warm Regards, Patricia... More 

Richmond, Virginia
Level Contributor
7 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

This was a comfortable, basic hotel with a small bathroom. We were "upgraded" to a room with a bay view. Toilet did not flush. Was plunged by hotel maintenance and deemed ready for use. This was not the case. Reported it in the morning at check out and front desk didn't seem surprised. Food was above average (dinner and breakfast).

Helpful?
Thank Carolyn C
Patricia A, Assistant Director of Guest Services at The Westin San Francisco Airport, responded to this review

Dear Carolyn C, Thank you for taking the time to review the Westin SFO. I am so sorry that there were plumbing problems during your visit. I am even more sorry that our maintenance team was not able to resolve the clog. Please feel free to reach out to me upon your return. I would personally see to it that... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Designed with your unique needs in mind, The Westin San Francisco Airport offers business travelers easy access to the city and Silicon Valley via major freeways and public transport. Less than .5 mile away from San Francisco International Airport, we offer a free shuttle to and from the airport. ... more   less 

Additional Information about The Westin San Francisco Airport

Address: 1 Old Bayshore Highway, Millbrae, CA 94030
Location: United States > California > Millbrae
Price Range: $166 - $646 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin San Francisco Airport 4*
Number of rooms: 393
Reservation Options:
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Also Known As:
The Westin San Francisco Airport Hotel Millbrae
Westin San Francisco Airport
Westin Hotel Millbrae
Westin Millbrae
Millbrae Westin
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