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The Westin San Francisco Airport

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The Westin San Francisco Airport
The Westin San Francisco Airport
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204 Reviews from our TripAdvisor Community

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Showing 184: English reviews
United States
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here on our last night...we checked in and took our luggage to our room...then we took our rental car back to the airport. When taking shuttle to airport the doormen were so helpful to make sure you were we on the shuttle and your trip was going smoothly. When checking in they were so friendly and way helpful.... More 

Helpful?
Thank MIDWESTJF
Wailua, Hawaii
Level Contributor
224 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The rate was the best I could find near SFO. Very short 5 minute shuttle and short wait at the pick up location at the airport. Three receptionists on duty and all were very friendly. I had a basic room. First basic room I ever had anywhere which included a robe. Nice touch! Free WiFi. Also, free bottled water and... More 

Helpful?
Thank GlobalPete2010
Patricia A, Director of Guest Services at The Westin San Francisco Airport, responded to this review

Dear GlobalPete2010, Thank you for sharing your experience at the Westin SFO Airport! I am thrilled that you enjoyed your stay and our friendly staff. I can let you know that we will be updating to have an additional outlet there in the future for your charging needs. Something to look forward to. Please reach out to me in the... More 

Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We were VERY pleased with our room. It was spacious and the bathroom was also very nice. All the staff were very friendly and helpful. Be sure you are there early to get in line for the airport shuttle. we were on time but the shuttle was full and we had to take the next one. I will stay here... More 

Helpful?
Thank Donmy W
Patricia A, Director of Guest Services at The Westin San Francisco Airport, responded to this review

Dear Donmy W, Thank you for sharing your information regarding your stay at the Westin SFO. I am thrilled you had a great stay. Please reach out to me in the future if you need anything. We look forward to having you as our guest again in the future. Warm Regards, Patricia A. More 

Philadelphia, Pennsylvania
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The close proximity to the airport is the real reason to choose this hotel. Shuttle bus was convenient. Our room was very small. And who puts two double beds in rooms these days instead of two queens? I'm also just flummoxed when a hotel doesn't offer all its guests free wifi in all areas these days - especially in the... More 

Helpful?
Thank Elizabeth p
Patricia A, Director of Guest Services at The Westin San Francisco Airport, responded to this review

Dear Elizabeth p, Thank you for sharing your honest feedback regarding the Westin SFO. My apologies that we did not exceed your expectations. I am glad that you find the shuttle bus convenient. Our sister property the Aloft has a little bit larger of rooms and does have rooms that have 2 Queen beds if you need that in the... More 

Massachusetts
Level Contributor
290 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Every time I have an early morning flight out of SFO I wonder why there isn't a hotel at the terminal but every time I stay at the Westin I'm reminded it just doesn't matter because the Westin is so comfortable. Free shuttle bus service with a link on the web page where you can see how near/far the bus... More 

Helpful?
Thank actonma
Patricia A, Director of Guest Services at The Westin San Francisco Airport, responded to this review

Dear actonma, Thank you for sharing your experience at the Westin SFO. I am thrilled you have been a return guest we are so grateful for your business. Please reach out to me if you need anything in the future. We look forward to your next visit. Warm Regards, Patricia A. More 

Washington DC, District of Columbia
Level Contributor
115 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

these SFO airport hotels, except this place has Edmund and he was great. Nice business center for one just off the lobby and nice shuttle back and forth but hard beds, probably the hardest ever. Thankfully, no noise at an airport hotel, nice. I think the restaurant is a little overpriced but just order the cheapest thing, no minibar.

Helpful?
1 Thank Dean M
Patricia A, Director of Guest Services at The Westin San Francisco Airport, responded to this review

Dear Dean M, Thank you for sharing your experience at the Westin SFO. Thank you as well for sharing your experience with Edmond. We are so proud of him and his accomplishments so thank you for sharing. I will share this with him and the team. I am sorry that the beds were too hard for your liking. Please feel... More 

Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

While not the cheapest hotel at the airport, this is one of the closest; a very short and free shuttle runs every 15 mins. My mother and I stayed at this property on the last nite of my vacation due to an early flight. Our stay was lovely, we checked in and took the BART into the city for a... More 

Helpful?
Thank Sarah H
Patricia A, Assistant Director of Guest Services at The Westin San Francisco Airport, responded to this review

Dear Sarah H, Thank you for staying at the Westin SFO. I am thrilled you enjoyed your stay. I have shared your comments with our Chef Sean Han regarding our restaurant, thank you for your kind words. We look forward to having you again as our guest. Warm Regards, Patricia A. More 

Seattle
Level Contributor
78 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed one night at this hotel and were disappointed that the hotel did not have an executive lounge. However, they did give us SPG points and a coupon for breakfast, so did the best they could. The airport shuttle runs every 20 minutes, which is convenient. The room and bed were clean and comfortable. I would recommend the Westin... More 

Helpful?
Thank TeresaSeattle
Patricia A, Assistant Director of Guest Services at The Westin San Francisco Airport, responded to this review

Dear Teresa Seattle, Thank you for sharing your experience at the Westin SFO. We are happy to have had you stay with us. We look forward to seeing you again soon. Warm Regards, Patricia A. More 

Jasper, Alabama
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My wife and I stayed at this property the last nite of our vacation due to an early flight home. Our stay went perfect , great room, great restaurant, great staff and perfect location. A very short shuttle ride to the airport. Our room was very quiet to be so close to the airport. The room was very clean and... More 

Helpful?
Thank russ d
Patricia A, Assistant Director of Guest Services at The Westin San Francisco Airport, responded to this review

Dear Russ d, Thank you for sharing your feedback at the Westin SFO. I am thrilled that you enjoyed your stay here and our property. We look forward to welcoming you back. Warm Regards, Patricia A. More 

Breda, The Netherlands
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room was clean and comfortable (once we got settled into a suitable one). Basically, exactly what you would expect from an airport Westin. My first room, however, was not acceptable (right on an elevator shaft, with an "accessible" bathroom ill-suited for the non-handicapped, and with an odd odor). I phoned the desk to ask for a switch and was... More 

Helpful?
1 Thank Charlie H
Patricia A, Assistant Director of Guest Services at The Westin San Francisco Airport, responded to this review

Dear Charlie H, Thank you for sharing your experience at the Westin SFO. I am sorry that it took a while to get you in to the right room. We fell short and I am sorry for that. I will share your feedback with our staff in an effort for us to do better next time. Please reach out to... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Designed with your unique needs in mind, The Westin San Francisco Airport offers business travelers easy access to the city and Silicon Valley via major freeways and public transport. Less than .5 mile away from San Francisco International Airport, we offer a free shuttle to and from the airport. ... more   less 

Additional Information about The Westin San Francisco Airport

Address: 1 Old Bayshore Hwy, Millbrae, CA 94030-3120
Location: United States > California > Millbrae
Price Range: $116 - $652 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin San Francisco Airport 4*
Number of rooms: 393
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Also Known As:
The Westin San Francisco Airport Hotel Millbrae
Westin San Francisco Airport
Westin Hotel Millbrae
Westin Millbrae
Millbrae Westin
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