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BEST WESTERN PLUS Riviera

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123 Reviews from our TripAdvisor Community

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Showing 120: English reviews
1 review
5 of 5 stars Reviewed 5 days ago NEW

This Best Western was a wonderful discovery and the price was very good. The desk service was friendly and efficient and the motel itself was everything we want when we travel- clean, attractive, affordable and accomodating. We certainly will stay there again when we go to Palo Alto. P. and P. S.

Review collected in partnership with Best Western

Helpful?
Thank paulsZ5426SW
PORTLAND, United States
1 review
1 of 5 stars Reviewed 1 week ago

Service was unprofessional and uncaring. Hot water was very disappointing one day with no explanation. Room was left unserviced one day and on another housekeeping forgot to close the door. Stay here at your own risk!

Review collected in partnership with Best Western

Helpful?
Thank Marshall S

Travelers are raving about these Menlo Park hotels

Ottawa, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Convenient location - close to public transit station and shopping centre - did not have time to do shopping even the shopping centre is just next door. Recently renovated property; clean and relative comfortable bed. Good breakfast selection. Will stay again.

Review collected in partnership with Best Western

Helpful?
Thank Nancy M
2 reviews
4 of 5 stars Reviewed 1 week ago

Yet another lovely visit at the BW Riveria in Menlo Park, so welcoming, so warm, and authentically gracious. Josie remember us at checkin, and was remember us. It feels like it matters that we came back. Extra blanket and extra pillow were fresh and clean.Check out was breeze and that breakfast was fresh and well balanced.It is not post, but... More 

Review collected in partnership with Best Western

Helpful?
Thank Cecelia P
Santa Barbara, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

great place to stay when visiting Stanford, just a couple of blocks from the campus. It was also accessible to the 101 freeway, Google, and Apple. The main area of Palo Alto was also just a couple of blocks away. The pool looked inviting, but we did not have the time to go in.

Review collected in partnership with Best Western

Helpful?
Thank Raymond O
Chicago, United States
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 15, 2016 via mobile

Stayed one night for an early appointment at Stanford Medical Center. Very convenient--took less than 10 minutes to drive there. Short walk to Stanford Shopping Center as well. The outside looks pretty dated as far as the design--definitely a 50's/60's style building with outside entry rooms, but they have flowers and little tables outside the rooms and that helps with... More 

Helpful?
Thank Carrie H
BW_Mgr15, General Manager at BEST WESTERN PLUS Riviera, responded to this review

Carrie H, thank you for taking the time to tell other travelers about your recent stay. Just like you, many of our guests travel to Stanford University or the Medical Center because our close proximity, and I am happy it was convenient for you! Our property has a complimentary hot breakfast every day, a fitness center on site, and does... More 

California
Level Contributor
11 reviews
6 hotel reviews
5 of 5 stars Reviewed August 14, 2016

We chose the hotel based on its proximity to Stanford Medical Center. Located directly on a busy street and with a typical 1950 appearance, we didn't know what to expect, but it turned out to be terrific. The rooms are modern, nicely appointed, and very comfortable, with a microwave and a refrigerator, as well as Bath and Body Shop toiletries.... More 

Review collected in partnership with Best Western

Helpful?
Thank Roxane1464
BW_Mgr15, General Manager at BEST WESTERN PLUS Riviera, responded to this review

Roxane1464, thank you for a wonderful review! Our team has worked very hard updating the rooms and I am so thrilled it shows! We are very fortunate to be in a lively area, minutes away from University Avenue and Stanford. I am glad your stay was comfortable, the staff was helpful, and you were able to take advantage of our... More 

Seattle, Washington
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 18, 2016

Overall, I would stay here again. It is an older property but kept up well with an expansive breakfast included. I travel a fair amount to the Bay Area for work and family and prefer other properties (Dinah's), but the rooms have been redone to be a bit more modern and everything works here. So if your days are busy... More 

Helpful?
Thank craigdub
2 reviews
5 of 5 stars Reviewed June 24, 2016

This is a well maintained, well managed home away from home. Cookies in the evening, a hot breakfast, lovely staff, and nice attention to detail, make this a nice stay. Close to Stanford, it is not a luxury hotel, it is very reliable, very comfortable, and the thoughtfulness of the staff is beyond compare. I highly recommend a stay here.

Review collected in partnership with Best Western

Helpful?
Thank Cecelia P
A TripAdvisor Member
5 of 5 stars Reviewed June 3, 2016 via mobile

Very friendly staff and clean, comfortable room. Bathroom was very nice size with big counter. Bed was very comfortable. We were later to breakfast and a lot of stuff was gone but still a good selection. A maintenance worker offered help as I was unpacking the car and refused a tip. He was so helpful and friendly!

Helpful?
Thank A TripAdvisor Member
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access

Additional Information about BEST WESTERN PLUS Riviera

Address: 15 El Camino Real, Menlo Park, CA 94025-5232
Location: United States > California > Menlo Park
Price Range: $143 - $483 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN PLUS Riviera 2*
Number of rooms: 36
Reservation Options:
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Also Known As:
Best Western Plus Riviera Hotel Menlo Park
Best Western Menlo Park
Menlo Park Best Western
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