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BEST WESTERN PLUS Riviera

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BEST WESTERN PLUS Riviera
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115 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Seattle, Washington
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall, I would stay here again. It is an older property but kept up well with an expansive breakfast included. I travel a fair amount to the Bay Area for work and family and prefer other properties (Dinah's), but the rooms have been redone to be a bit more modern and everything works here. So if your days are busy... More 

Helpful?
Thank craigdub
1 review
5 of 5 stars Reviewed 4 weeks ago

This is a well maintained, well managed home away from home. Cookies in the evening, a hot breakfast, lovely staff, and nice attention to detail, make this a nice stay. Close to Stanford, it is not a luxury hotel, it is very reliable, very comfortable, and the thoughtfulness of the staff is beyond compare. I highly recommend a stay here.

Review collected in partnership with Best Western

Helpful?
Thank Cecelia P
A TripAdvisor Member
5 of 5 stars Reviewed June 3, 2016 via mobile

Very friendly staff and clean, comfortable room. Bathroom was very nice size with big counter. Bed was very comfortable. We were later to breakfast and a lot of stuff was gone but still a good selection. A maintenance worker offered help as I was unpacking the car and refused a tip. He was so helpful and friendly!

Helpful?
Thank A TripAdvisor Member
Level Contributor
1 review
4 of 5 stars Reviewed May 15, 2016

I rented a bike during my stay. The desk clerk, Kat, did a great job handling drop-off and pickup of the bike and putting me in a room that provided easy access for the bike. She also made sure my room was ready for early check-in.

Review collected in partnership with Best Western

Helpful?
Thank garyt223
Friant
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 4, 2016

For us, the location was the most important factor. My wife had an 8 am appointment at a Stanford Hospital clinic. I didn't want to fight rush hour traffic to get there on time. The Best Western was less than 2 miles away. The hotel was clean. The free breakfast even had eggs, bacon and waffles, not just rolls and... More 

Helpful?
Thank Nathaniel G
BW_Mgr15, General Manager at BEST WESTERN PLUS Riviera, responded to this review

Nathaniel G, it was a great pleasure having you stay with us! I am glad we were able to provide you with comfort during an important time. I appreciate you bringing the door key lock issue to our attention as we had our maintenance technician repair it immediately to ensure the next guest does not have a similar experience. Thank... More 

Pitman, New Jersey
2 reviews
5 of 5 stars Reviewed April 5, 2016

Best Western in Menlo Park was a perfect fit for us. Clean room, excellent location and good breakfast. My wife and I were very satisfied. It was a perfect location to where we wanted to be. I highly recommend Best Western

Review collected in partnership with Best Western

Helpful?
Thank Larry P
BW_Mgr15, General Manager at BEST WESTERN PLUS Riviera, responded to this review

Larry P, thank you so much for your wonderful review! I am thrilled to hear you found our hotel and location to meet your needs perfectly. We look forward to you and your family returning! Yours, Jennifer Garivay, General Manager More 

Napa, CA, United States
1 review
3 of 5 stars Reviewed March 26, 2016

The hotel is very convenient to Stanford University. It is very clean and reasonable rates. Breakfast is very limited, and breakfast area is quite small. However, there is ample parking space. The staff is very helpful.

Review collected in partnership with Best Western

Helpful?
Thank Warren M
BW_Mgr15, General Manager at BEST WESTERN PLUS Riviera, responded to this review

Warren M, thank you for taking the time to tell other travelers about your experience. I am glad you were able to take advantage of our close proximity to Stanford University! We take a lot of pride in providing our guests with a comfortable experience from our location, complimentary parking, complimentary hot breakfast, and attentive team. I would love to... More 

Vancouver, Canada
1 review
5 of 5 stars Reviewed March 20, 2016

The beds are very comfortable. I especially loved the breakfasts on Wednesday and Saturday. Very easy to uber to/from too. This was my second time staying; and I am sure I will stay at the same place again when I come back down to the Bay Area.

Review collected in partnership with Best Western

Helpful?
Thank Arnab B
BW_Mgr15, General Manager at BEST WESTERN PLUS Riviera, responded to this review

Arnab B, I am so glad to hear you enjoyed our complimentary hot breakfast and found the room to be comfortable! Our close proximity to major tech companies, Stanford, the medical centers, and downtown strip is extremely convenient and I am glad you were able to take advantage of it! We look forward to your return! Until next time, Jennifer... More 

Phoenix, AZ
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 29, 2016

People go to hotels to get a good nights sleep and when you walk into the room for the first time and see that the beds sag in the middle, you realize you are not going to get a good nights sleep. Notified the front desk and all they said was they would make a note of it and apologized.... More 

Review collected in partnership with Best Western

Helpful?
Thank rebeccajoy
BW_Mgr15, General Manager at BEST WESTERN PLUS Riviera, responded to this review

Rebeccajoy, we deeply value guest feedback whether we exceed or fall short of his or her expectations. I am so sorry to hear your recent stay was not comfortable. Because of your feedback, we have replaced the mattresses in this and other guestrooms. As you said, the beds should not have gotten to that condition, and we have used your... More 

Travelers are raving about these Menlo Park hotels

Modesto
1 review
5 of 5 stars Reviewed February 25, 2016

I have had 2 different family members have to stay a week at Stanford Hospital. Both times I have stayed at Best Western Plus Riviera. Clean, very close to the hospital, friendly staff and they offer a discount if you have someone at the hospital. If I ever have to go again, I will return to Best Western Plus Riviera... More 

Review collected in partnership with Best Western

Helpful?
Thank Alice C
BW_Mgr15, General Manager at BEST WESTERN PLUS Riviera, responded to this review

Alice, thank you for sharing your recent experience with other travelers! The team and I strive to always create that "home away from home" feel for each guest. With our complimentary hot breakfast, high speed internet/wi-fi, parking and less than a mile proximity to Stanford, we want to make a hectic time run smooth and comfortable as much as possible.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access

Additional Information about BEST WESTERN PLUS Riviera

Address: 15 El Camino Real, Menlo Park, CA 94025
Location: United States > California > Menlo Park
Price Range: $154 - $456 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN PLUS Riviera 2*
Number of rooms: 36
Reservation Options:
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Also Known As:
Best Western Plus Riviera Hotel Menlo Park
Best Western Menlo Park
Menlo Park Best Western
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